Open HP Utility ................................................................................................................................................... 43
HP Utility features ............................................................................................................................................. 43
Congure IP network settings .............................................................................................................................................. 45
Introduction ........................................................................................................................................................ 45
Printer sharing disclaimer ................................................................................................................................ 45
View or change network settings ................................................................................................................... 45
Manually congure IPv4 TCP/IP parameters ................................................................................................. 45
Printer security features ....................................................................................................................................................... 47
Introduction ........................................................................................................................................................ 47
Assign or change the system password using the HP Embedded Web Server ....................................... 47
Energy-conservation settings .............................................................................................................................................. 49
Introduction ........................................................................................................................................................ 49
Set the Sleep/Auto O After Inactivity setting .............................................................................................. 49
Set the Shut Down After Inactivity delay and congure the printer to use 1 watt or less of power .... 50
Set the Delay Shut Down setting .................................................................................................................... 51
Update the rmware .............................................................................................................................................................. 52
Update the rmware using the Firmware Update Utility ............................................................................ 52
8 Solve problems ....................................................................................................................................................................................... 53
Customer support .................................................................................................................................................................. 54
Laser Warning ......................................................................................................................................................................... 55
Interpret control-panel light patterns ................................................................................................................................. 56
Restore the factory-set defaults ......................................................................................................................................... 60
A “Cartridge is low” or “Cartridge is very low” message displays ................................................................................... 61
Change the “Very Low” settings ...................................................................................................................... 61
Order supplies .................................................................................................................................................... 62
Printer does not pick up paper or misfeeds ....................................................................................................................... 63
Introduction ........................................................................................................................................................ 63
The product does not pick up paper ............................................................................................................... 63
The product picks up multiple sheets of paper ............................................................................................ 63
Clear paper jams ..................................................................................................................................................................... 64
Introduction ........................................................................................................................................................ 64
Jam locations ..................................................................................................................................................... 64
Experiencing frequent or recurring paper jams? .......................................................................................... 65
Clear jams from the input tray ......................................................................................................................... 67
Clear jams from inside the product ................................................................................................................ 69
Clear jams from the output areas ................................................................................................................... 71
Improve print quality ............................................................................................................................................................. 73
Introduction ........................................................................................................................................................ 73
Update the printer rmware ............................................................................................................................ 73
Print from a dierent software program ....................................................................................................... 73
ENWW v
