682148
200
Zoom out
Zoom in
Previous page
1/208
Next page
Solve fax problems
Introduction
Use the fax troubleshooting information to help resolve issues.
Fax troubleshooting checklist
Solve general fax problems
Fax troubleshooting checklist
Several possible xes are available. After each recommended action, retry faxing to see if the problem is
resolved.
For best results during fax problem solving, make sure the line from the printer is connected directly to the
wall phone port. Disconnect all other devices that are connected to the printer.
1. Verify that the telephone cord is connected to the correct port on the back of the printer.
2. Check the phone line by using the fax test:
2-line control panels
a. On the product control panel, press the Setup button.
b. Select Service, and then select Run Fax Test. The product prints a fax test report.
Touchscreen control panels
a. From the Home screen on the product control panel, touch the Setup button.
b. Open the following menus:
Service
Fax Service
c. Select the Run Fax Test option. The printer prints a fax test report.
The report contains the following possible results:
Pass: The report contains all of the current fax settings for review.
Fail: The report indicates the nature of the error and contains suggestions for how to resolve the
issue.
3. Verify that the printer rmware is current:
a. Print a conguration page from the control panel Reports menu to obtain the current rmware date
code.
b. Go to www.hp.com/support, select your country/region language, click Get software and drivers link,
type the printer name in the search eld, press the ENTER button, and then select the printer from the
list of search results.
c. Select the operating system.
d. Under the Firmware section, locate the Firmware Update Utility.
188 Chapter 9 Solve problems ENWW
200


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for HP LaserJet Pro MFP M228 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of HP LaserJet Pro MFP M228 in the language / languages: English as an attachment in your email.

The manual is 3,48 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of HP LaserJet Pro MFP M228

HP LaserJet Pro MFP M228 User Manual - German - 218 pages

HP LaserJet Pro MFP M228 User Manual - Dutch - 214 pages

HP LaserJet Pro MFP M228 Quick start guide - All languages - 36 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info