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Introduction
Print from a dierent software program
Check the paper-type setting for the print job
Check toner-cartridge status
Clean the printer
Visually inspect the toner cartridge and imaging drum
Check paper and the printing environment
Try a dierent print driver
Check the EconoMode settings
Adjust Print Density
Introduction
If the printer is having print-quality problems, try the following solutions in the order presented to resolve the
issue.
Print from a dierent software program
Try printing from a dierent software program. If the page prints correctly, the problem is with the software
program from which you were printing.
Check the paper-type setting for the print job
Check the paper type setting when printing from a software program and the printed pages have smears, fuzzy
or dark print, curled paper, scattered dots of toner, loose toner, or small areas of missing toner.
Check the paper type setting (Windows)
1. From the software program, select the Print option.
2. Select the printer, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab.
4. From the Paper Type drop-down list, click the More... option.
5. Expand the list of Type is: options.
6. Expand the category of paper types that best describes your paper.
7. Select the option for the type of paper you are using, and click the OK button.
8. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button
to print the job.
162 Chapter 9 Solve problems ENWW
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