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Paper jam locations ........................................................................................................................ 141
Experiencing frequent or recurring paper jams? ............................................................................ 141
Clear paper jams in the input tray .................................................................................................. 144
Clear paper jams in the toner-cartridge area ................................................................................. 146
Clear paper jams in the output bin ................................................................................................. 149
Clear paper jams in the document feeder (document feeder models only) .................................. 152
Clean the ADF replaceable film assembly ......................................................................................................... 155
Improve print quality ......................................................................................................................................... 157
Introduction ..................................................................................................................................... 157
Print from a different software program ....................................................................................... 157
Check the paper-type setting for the print job ............................................................................... 157
Check the paper type setting (Windows) ..................................................................... 157
Check the paper type setting (OS X) ............................................................................. 157
Check toner-cartridge status .......................................................................................................... 157
Clean the printer ............................................................................................................................. 159
Print a cleaning page .................................................................................................... 159
Visually inspect the toner cartridge and imaging drum ................................................................. 160
Check paper and the printing environment .................................................................................... 160
Step one: Use paper that meets HP specifications ...................................................... 160
Step two: Check the environment ................................................................................ 160
Check the EconoMode settings ....................................................................................................... 161
Adjust print density ......................................................................................................................... 161
Improve copy and scan image quality .............................................................................................................. 163
Introduction ..................................................................................................................................... 163
Check the scanner glass for dirt and smudges ............................................................................... 163
Check the paper settings ................................................................................................................ 163
Optimize for text or pictures .......................................................................................................... 165
Edge-to-edge copying .................................................................................................................... 166
Clean the pickup rollers and separation pad in the document feeder ........................................... 166
Improve fax image quality ................................................................................................................................ 168
Introduction ..................................................................................................................................... 168
Check the scanner glass for dirt and smudges ............................................................................... 168
Check the send-fax resolution settings ......................................................................................... 168
Check the error-correction settings ............................................................................................... 169
Check the fit-to-page setting ......................................................................................................... 170
Clean the pickup rollers and separation pad in the document feeder ........................................... 171
Send to a different fax machine ..................................................................................................... 172
Check the sender's fax machine ..................................................................................................... 172
Solve wired network problems ......................................................................................................................... 173
Introduction ..................................................................................................................................... 173
Poor physical connection ................................................................................................................ 173
viii ENWW
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