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Configure the HP toner-cartridge-protection supply settings
Introduction
Enable or disable the Cartridge Policy feature
Enable or disable the Cartridge Protection feature
Introduction
Use HP Cartridge Policy and Cartridge Protection to control which cartridges are installed in the printer and
protect the cartridges that are installed from theft.
Cartridge Policy: This feature protects the printer from counterfeit toner cartridges by allowing only
genuine HP cartridges to be used with the printer. Using genuine HP cartridges ensures the best
possible print quality. When someone installs a cartridge that is not a genuine HP cartridge, the printer
control panel displays a message that the cartridge is unauthorized and it provides information
explaining how to proceed.
Cartridge Protection: This feature permanently associates toner cartridges with a specific printer, or
fleet of printers, so they cannot be used in other printers. Protecting cartridges protects your
investment. When this feature is enabled, if someone attempts to transfer a protected cartridge from
the original printer into an unauthorized printer, that printer will not print with the protected cartridge.
The printer control panel displays a message that the cartridge is protected, and it provides information
explaining how to proceed.
CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed
in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable
the feature before installing the new cartridge.
Turning the feature off does not turn off protection for cartridges that are currently installed.
Both features are off by default. Follow these procedures to enable or disable them.
Enable or disable the Cartridge Policy feature
Enable the feature on 2-line and touchscreen control panel models
1. On the printer control panel, open the Setup menu.
2. Open the following menus:
System Setup
Supply Settings
Cartridge Policy
3. Select Authorized HP.
Disable the feature on 2-line and touchscreen control panel models
1. On the printer control panel, open the Setup menu.
2. Open the following menus:
26 Chapter 3 Supplies, accessories, and parts ENWW
38


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