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HP LaserJet Pro MFP M128 Manual

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f. When the download is complete, follow the on-screen instructions to install and run the utility.
The utility checks for rmware updates for your HP product. If updates are found, the utility
installs the available update.
g. When rmware updates are complete, try to resend the fax.
4. Verify that the fax was set up when the product software was installed.
From the computer, in the HP program folder, run the Fax Setup Utility.
5. Verify that the telephone service supports analog fax.
NOTE: HP products are designed specically for use with analog phone services.
●
If using ISDN or digital PBX, contact your service provider for information about conguring to an
analog fax line.
●
If using a VoIP service, change the Fax Speed to Slow(V.29) from the control panel. Ask if your
service provider supports fax and for the recommended fax modem speed. Some companies might
require an adapter.
●
If you are using a DSL service, make sure that a lter is included on the phone-line connection to
the product. Contact the DSL service provider, or purchase a DSL lter if you do not have one. If a
DSL lter is installed, try another lter because lters can be defective.
6. If the error persists, nd more detailed problem-solving solutions in the sections that follow this one.
Faxes are sending slowly
The product is experiencing poor phone line quality.
●
Retry sending the fax when the line conditions have improved.
●
Check with the phone service provider that the line supports fax.
●
Use white paper for the original. Do not use colors such as gray, yellow, or pink.
●
Divide large fax jobs into smaller sections, and then fax them individually.
●
Turn o the Error Correction setting.
LCD control panel Touchscreen control panel
1.
On the product control panel, press the Setup button.
2
.
Select
Fax Setup
, and then select All Faxes.
3
.
Select
Error Correction
, and then select O.
1. From the Home screen on the product control panel,
touch the Setup button.
2. Select
Service
, and then select
Fax Service.
3
.
Select
Error Correction
, and then select O.
NOTE: Turning
o
Error Correction can reduce image quality.
●
Increase the
Fax Speed setting.
108 Chapter 8 Solve problems ENWW
… 118 …


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