Set the Shutdown after Sleep (Hr.) setting ................................................................................................... 72
Set the Disable Shutdown setting .................................................................................................................. 73
HP Web Jetadmin ................................................................................................................................................................... 73
Update the rmware .............................................................................................................................................................. 74
Method one: Update the rmware using the control panel ........................................................................ 74
Method two: Update the rmware using the HP Printer Update utility .................................................... 74
Customer support .................................................................................................................................................................. 77
Restore the factory-set defaults ......................................................................................................................................... 78
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ................................. 79
Change the “Very Low” settings ...................................................................................................................... 80
Change the "Very Low" settings from the control panel ........................................................ 80
Order supplies .................................................................................................................................................... 80
Printer does not pick up paper or misfeeds ....................................................................................................................... 81
The printer does not pick up paper ................................................................................................................. 81
The printer picks up multiple sheets of paper .............................................................................................. 84
Clear paper jams ..................................................................................................................................................................... 86
Experiencing frequent or recurring paper jams? .......................................................................................... 86
Paper jam locations ........................................................................................................................................... 87
Clear paper jams in Tray 1 ................................................................................................................................ 88
Clear paper jams in Tray 2 ................................................................................................................................ 88
Clear paper jams in Tray 3 ................................................................................................................................ 92
Clear paper jams in the toner cartridge or fuser area ................................................................................. 96
Clear paper jams in the output bin ............................................................................................................... 100
Clear paper jams in the duplexer .................................................................................................................. 102
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