NOTE: To use Wi-Fi Direct, make sure it is enabled. To check Wi-Fi Direct name and password (pin), print a conguration report by pressing and holding the
Resume/Cancel
button until the Ready LED starts blinking, and then release the button.
Troubleshooting
User guide
The user guide includes printer usage and troubleshooting information. Go to www.hp.com/support/ljM14.
Wireless connection setup troubleshooting
NOTE: Only 2.4 GHz band is supported.
Verify that the printer is within the range of the wireless network. For most networks, the printer must be within 30 m (100 ft) of the wireless access
point (wireless router). A USB cable might be required for temporary connection between the printer and the computer. To ensure that the wireless setup
information synchronizes correctly, do not connect the USB cable until prompted to do so.
If your router supports Wi-Fi Protected Setup (WPS) mode, try to connect through this mode:
1. Press the WPS
button on your router.
2. Within two minutes, press and hold the Wireless
button on the printer control panel for at least three seconds, and then release the button.
TheWireless
LED and the Ready LED start blinking together.
3. Wait while the printer automatically establishes the network connection. It takes up to two minutes. When the network connection is established,
theWireless
LED stops blinking and remains on.
4. Continue to install the software.
Check the Wireless LED status from the printer control panel:
1. If the Wireless
LED is o, it means that the wireless connection is not established.
a. Press the Wireless
button on the printer control panel.
b. After the Wireless
LED starts blinking, continue to install the software. When the network connection is established, the Wireless LED stops
blinking and remains on.
2. If the Wireless
LED is on, it means that the wireless connection is established.
a. Check the network name (SSID) info on the Conguration Report/Network Summary: Press and hold the Resume/Cancel
button until the Power/
Ready
LED starts blinking. After you release the Resume/Cancel button, the Conguration Report/Network Summary prints.
b. Make sure the computer is connected to the same wireless network to which you are connecting the printer.
c. Continue to install the software.
3. If the Wireless
LED is blinking, it means that the wireless connection is not established.
a. Restart the printer and the router.
b. Manually connect the printer to your wireless network. Use Wi-Fi Protected Setup (WPS) to connect the printer if the router supports WPS,
orcontinue tothe next step.
c. Uninstall and reinstall the HP software.
Wireless printing
For more information on wireless
printingandwireless setup, go to
www.hp.com/go/wirelessprinting.
Follow these steps to restore the network settings:
1. Remove the USB cable from the printer.
2. Press and hold the Wireless
button on the printer control panel for 20 seconds.
3. When the Attention
LED and the Power LED start blinking together, release the Wireless button. The printer restarts automatically.
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