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De rmware bijwerken .......................................................................................................................................................... 40
De rmware bijwerken met behulp van de Firmware Update Utility ........................................................ 40
6 Problemen oplossen .............................................................................................................................................................................. 41
Klantondersteuning ............................................................................................................................................................... 42
Betekenis van de patronen van de lampjes op het bedieningspaneel .......................................................................... 43
De fabrieksinstellingen herstellen ....................................................................................................................................... 46
Problemen met papierinvoer of -storingen oplossen ...................................................................................................... 47
De printer pakt geen papier op ....................................................................................................................... 47
De printer pakt meerdere vellen papier op ................................................................................................... 47
Frequente of terugkerende papierstoringen ................................................................................................. 47
Papierstoringen voorkomen ............................................................................................................................ 48
Papierstoringen verhelpen ................................................................................................................................................... 49
Inleiding ............................................................................................................................................................... 49
Papierstoringenlocaties .................................................................................................................................... 49
Vastgelopen papier uit de uitvoerlade verwijderen ..................................................................................... 49
Storingen in het gebied rondom de tonercartridge verhelpen .................................................................. 52
Storingen verhelpen in de uitvoerbak ............................................................................................................ 54
De afdrukkwaliteit verbeteren ............................................................................................................................................. 57
Inleiding ............................................................................................................................................................... 57
Afdrukken vanuit een ander softwareprogramma ...................................................................................... 57
De papiersoort voor de afdruktaak controleren ........................................................................................... 57
De instelling voor de papiersoort controleren (Windows) ...................................................... 57
De instelling voor de papiersoort controleren (OS X) .............................................................. 57
Status van de tonercartridge controleren ..................................................................................................... 57
De printer reinigen ............................................................................................................................................. 58
Een reinigingspagina afdrukken ................................................................................................. 58
Inspecteer de tonercartridge visueel .............................................................................................................. 58
Papier en afdrukomgeving controleren ......................................................................................................... 58
Stap een: Papier gebruiken dat voldoet aan de specicaties van HP ................................... 58
Stap twee: De omgeving controleren ........................................................................................ 59
Een andere printerdriver proberen ................................................................................................................. 59
EconoMode-instellingen controleren ............................................................................................................. 59
Afdrukdichtheid vervangen .............................................................................................................................. 60
Problemen met directe verbinding oplossen ..................................................................................................................... 61
Problemen met de draadloze verbinding oplossen .......................................................................................................... 62
Index ............................................................................................................................................................................................................. 65
NLWW v
7


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