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Solve problems receiving faxes
The fax does not respond
An error message displays on the control panel
A fax is received but does not print
Sender receives a busy signal
No dial tone
Cannot send or receive a fax on a PBX line
The fax does not respond
The fax has a dedicated phone line
Set the Answer Mode option to the Automatic setting from the control panel.
a. From the Home screen, touch the Setup
button.
b. Open the Fax Setup menu.
c. Open the Basic Setup menu.
d. Open the Answer Mode menu.
e. Select the Automatic setting.
An answering machine is connected to the product
Set the Answer Mode option to the TAM setting and plug the answering machine into the
“telephone” port.
a. From the Home screen, touch the Setup
button.
b. Open the Fax Setup menu.
c. Open the Basic Setup menu.
d. Open the Answer Mode menu.
e. Select the TAM setting.
If the TAM setting is unavailable, set the Answer Mode option to the Automatic setting.
Set the Rings to Answer setting to at least one ring more than the number of rings for which the
answering machine is set.
a. From the Home screen, touch the Setup
button.
b. Open the Fax Setup menu.
c. Open the Basic Setup menu.
d. Open the Rings to Answer menu.
e. Select the correct setting.
174 Chapter 11 Fax ENWW
190


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