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The photosensitive drum inside the print cartridge has probably
been scratched. Install a new HP print cartridge.
Gray background
Change the media to a lighter basis weight.
Check the printer's environment. Very dry (low humidity)
conditions can increase the amount of background shading.
The density setting might be too high. Adjust the density
setting.
Install a new HP print cartridge.
Toner smear
If toner smears appear on the leading edge of the media, the
media guides might be dir
ty. Wipe the media guides with a
dry, lint-free cloth.
Check the media type and quality.
The fuser temperature might be too low. In your printer
driver, make sur
e the appropriate media type is selected.
Try installing a new HP print cartridge.
Loose toner
The fuser temperature might be too low. In your printer
driver, make sur
e the appropriate media type is selected.
Clean the inside of the printer.
Check the media type and quality.
In your printer driver, make sure the appropriate media type
is selected.
Plug the printer directly into an AC outlet instead of into a
power s
trip.
ENWW Solve print-quality problems 95
107


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