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Chapter 4: Problem Solving 113
68 NVRAM FULL
CHECK SETTINGS
The printer’s nonvolatile memory (NVRAM) is full. Some settings
might have been reset to the factory defaults.
Print a configuration page and check the printer settings to determine
which values have changed (page 134).
Hold down
[Cancel Job]
while turning the printer on. This will clean
up the NVRAM by removing old areas that are not being used.
If this message persists, contact an HP-authorized service or support
provider. (See the HP Customer Care Service and Support pages at
the front of this user’s guide.)
69.x
PRINTER ERROR
alternates with
CYCLE POWER TO
CONTINUE
A temporary printing error occurred.
Turn the printer off, and then turn the printer on.
If this message persists, contact an HP-authorized service or support
provider. (See the HP Customer Care Service and Support pages at
the front of this user’s guide.)
79.xxxx
PRINTER ERROR
The printer detected an error. The numbers (
xxxx
) indicate the
specific type of error.
Turn the printer off, and then turn the printer on. Try printing a job from
a different software application. If the job prints, go back to the first
application and try printing a different file. (If the message only
appears with a certain software application or print job, contact the
software vendor for assistance.)
If the message persists with different software applications and print
jobs, record the numbers that appear (
xxxx
) and contact an
HP-authorized service or support provider. (See the HP Customer
Care Service and Support pages at the front of this user’s guide.)
8x.yyyy
The EIO accessory in slot
x
has encountered a critical error as
specified by
yyyy
.
X Description
1 EIO slot 1 - The printer detected an error with the EIO accessory.
2 EIO slot 2 - The printer detected an error with the EIO accessory.
6 EIO slot 1 - The EIO accessory detected an error. The EIO
accessory may be defective.
7 EIO slot 2 - The EIO accessory detected an error. The EIO
accessory may be defective.
Turn the printer off, and then turn the printer on.
Reseat the EIO accessory.
If the error persists, contact an HP-authorized service or support
provider or replace the EIO accessory.
Printer Messages (Continued)
Message Explanation or Recommended Action
135


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