Manual HP Laserjet 2100M (page 132 of 184) (English)

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120 Chapter 5 Service and Support

HP Maintenance Agreements

HP has several types of maintenance agreements that meet a wide

range of support needs. Maintenance agreements are not part of the

standard warranty. Support services vary by area. Check with your

local HP dealer to determine the services available to you.

On-Site Service Agreements

To provide you with the level of support best suited to your needs, HP

has on-site service agreements with three response times:

Priority On-Site Service

This agreement provides 4-hour service response to your site for calls

made during normal HP business hours.

Next-Day On-Site Service

This agreement provides support by the next working day following a

service request. Extended coverage hours and extended travel

beyond HP’s designated service zones are available on most on-site

agreements (for additional charges).

Weekly (Volume) On-Site Service

This agreement provides scheduled weekly on-site visits for

organizations with many HP products. This agreement is designated

for sites using 25 or more workstation products, including printers,

plotters, computers, and disk drives.

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Others manual(s) of HP Laserjet 2100M

HP Laserjet 2100M User Manual - German - 192 pages

HP Laserjet 2100M User Manual - Dutch - 180 pages

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HP Laserjet 2100M Manual

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