41713
129
Zoom out
Zoom in
Previous page
1/184
Next page
EN
Chapter 5 Service and Support
117
5
Service and Support
Availability
HP provides a variety of service and support options around the
world. Availability of these programs will vary depending upon your
location.
HP Express Exchange
1. The customer contacts the local HP Customer Support Center
listed in the product documentation. A technician troubleshoots
the situation and determines whether the printer has actually
failed. If so, the technician refers the customer to the HP Service
Center.
2. A representative from the service center requests product and
customer information. In some regions, collateral may also be
requested.
3. HP ships a refurbished replacement unit to arrive the next day.
(Geographic distance might prevent next-day shipping.)
4. The customer sends the defective printer to Hewlett-Packard at
HP's expense.
Customers with on-site support service provided by HP should work
directly with the local Customer Support Center instead of following
the steps outlined here.
Exchanged units carry the remainder of the original unit’s warranty or
90 days, whichever is greater. The faster turnaround from HP Express
Exchange minimizes downtime over traditional service programs that
require you to ship the failed unit to the manufacturer, and then wait
for it to be repaired and returned. Because HP pays the shipping
charges, you incur no hidden costs for the service.
129


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for HP Laserjet 2100M at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of HP Laserjet 2100M in the language / languages: English as an attachment in your email.

The manual is 3,09 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of HP Laserjet 2100M

HP Laserjet 2100M User Manual - German - 192 pages

HP Laserjet 2100M User Manual - Dutch - 180 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info