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Solving other problems | 85
Vertical lines
If black vertical streaks appear on the page:
The surface (drum part) of the toner cartridge inside the machine has
probably been scratched. Remove the toner cartridge and install a
new one (see "Replacing the toner cartridge" on page 67).
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be dirty. Clean
the inside of your machine (see "Cleaning the machine" on page 68).
If these steps do not correct the problem, contact a service
representative.
Black background
If the amount of background shading becomes unacceptable:
• Change to a lighter weight paper.
• Check the environmental conditions: very dry conditions or a high
level of humidity (higher than 80% RH) can increase the amount of
background shading.
Remove the old toner cartridge and install a new one (see "Replacing
the toner cartridge" on page 67).
Thoroughly redistribute the toner (see "Redistributing toner" on page
66).
Toner smear • Clean the inside of the machine (see "Replacing the toner cartridge"
on page 67).
• Check the paper type and quality.
Remove the toner cartridge and install a new one (see "Replacing the
toner cartridge" on page 67).
Vertical repetitive
defects
If marks repeatedly appear on the printed side of the page at even
intervals:
• The toner cartridge may be damaged. If you still have the same
problem, remove the toner cartridge and, install a new one (see
"Replacing the toner cartridge" on page 67).
Parts of the machine may have toner on them. If the defects occur on
the back of the page, the problem will likely correct itself after a few
more pages.
• The fusing assembly may be damaged. Contact a service
representative.
Condition Suggested Solutions
84


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