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Useful to know | 8
Useful to know
Where can I download the machine’s driver?
• Visit www.hp.com/support/laser100
to download the latest machine’s driver, and install it
on your system.
Where can I purchase accessories or supplies?
• Inquire at a HP distributor or your retailer.
• Visit the HP website (https://store.hp.com/
). You can view product service information.
The attention LED flashes or remains constantly on.
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and troubleshoot accordingly (see
"Understanding the LEDs" on page 75).
A paper jam has occurred.
• Open and close the top cover (see "Front view" on page 17).
• Check the instructions on removing jammed paper in this manual and troubleshoot
accordingly (see "Clearing paper jams" on page 73).
Printouts are blurry.
• The toner level might be low or uneven. Shake the toner cartridge.
• Try a different print resolution setting.
• Replace the toner cartridge.
The machine does not print.
Open the print queue list and remove the document from the list (see "Canceling a print job"
on page 47).
• Remove the driver and install it again (see "Installing the software" on page 20).
• Select your machine as your default machine in your Windows.
8


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