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Guía del usuario 11–6
Solución de problemas
He conectado el
iPAQ Pocket PC
antes de instalar
Microsoft
ActiveSync.
1. Desconecte el cable USB o serie del ordenador.
2. En Windows 98, 2000 o NT 4.0, haga clic en Inicio >
Configuración > Panel de control > Sistema. El
Administrador de dispositivos se abre automáticamente.
Localice y seleccione el registro del dispositivo serie o
USB y haga clic en Quitar (en Windows 2000,
Desinstalar).
3. Reinicie el sistema y espere a que detecte el dispositivo
USB.
4. Instale Microsoft ActiveSync 3.7 o superior.
5. Vuelva a conectar el cable o la base de escritorio
universal del iPAQ Pocket PC.
Microsoft
ActiveSync no
puede localizar
el iPAQ Pocket
PC cuando lo
sincronizo.
Compruebe que el dispositivo esté encendido.
Compruebe que todos los cables estén firmemente
conectados.
Extraiga el iPAQ Pocket PC de la base de escritorio
universal o desconéctelo del cable de sincronización
automática, encienda la unidad pulsando el botón de
encendido y, a continuación, vuelva a colocarlo en la
base de conexión o conéctelo al cable.
Si se ha insertado el iPAQ Pocket PC en un módulo de
expansión o cubierta y, después, en una base de
escritorio universal, retírelo y vuelva a colocar el Pocket
PC únicamente en la base de escritorio universal.
Reinicie el dispositivo pulsando suavemente con el
puntero el botón de reinicio situado en la parte inferior
de la unidad.
Compruebe la configuración de conexión de
ActiveSync en el ordenador personal para asegurarse de
que el puerto de comunicaciones que utiliza esté activo.
Problema Solución
168


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