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User’s Guide 9–1
9
Troubleshooting
Use the following suggestions to troubleshoot problems with the
HP iPAQ. It is recommended that you print this chapter for quick
reference if you need to troubleshoot a problem.
Common Problems
Problem Solution
I cannot see
anything on the
screen.
Be sure the HP iPAQ is powered on.
Be sure the HP iPAQ is connected to the AC Adapter,
and the AC Adapter is plugged into an electrical outlet.
Reset the HP iPAQ by using the stylus to briefly press
the Reset button.
My battery does
not keep
charged as long
as I would like.
Always keep the HP iPAQ connected to the AC Adapter
and an electrical outlet when not using it.
Dim the backlight. Tap Start > Settings > System tab >
Backlight > Brightness tab. In the backlight settings,
adjust the slider to a lower level. This conserves battery
power.
The backlight
keeps turning
off.
In Backlight Settings, increase the amount of time the
backlight stays on when not in use.
Select the option to turn on the backlight only when you
touch the screen or push a button.
(Continued)
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