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Troubleshooting
User’s Guide 14–13
Wireless Fidelity
For more information on Wi-Fi, refer to Chapter 7, “Using
Wi-Fi.
Problem Solution
I cannot connect
to an access
point.
Be sure the Wi-Fi is on.
Be sure the device identified the network you want to
connect to.
Be sure you provided any necessary authentication
keys if prompted by the system.
Be sure your Pocket PC is within range of an access
point.
I am connected
to an access
point, but I
cannot browse
the Internet.
If the wireless network you are connected to connects to
Work, the network may require a proxy. To set up the proxy:
1. Ask your network administrator for the proxy settings.
2. Tap the Connections icon > Add Proxy Server.
3. Refer to “Setting Up Proxy Server Settings” in
Chapter 4 for more information.
I do not see my
wireless
network on my
Pocket PC.
Your wireless network could be a non-broadcasting
network.
1. Tap the Connections icon > Settings.
2. Tap the Advanced tab > Network Cards > Add New
Settings.
3. Follow the instructions on the screen.
SHORTCUT: From the Today screen, tap the iPAQ
Wireless icon in the Command bar, then:
Tap the Wi-Fi button > Settings
Tap Add New . . . and enter Network name.
Follow the instructions on the screen.
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