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18 Frequently Asked Questions
I am having trouble turning on my HP iPAQ. What should I
do?
Your HP iPAQ appears to have problems with the battery. Please perform the following checks:
Is the battery charged?
Is the battery properly installed?
Are the contacts on the battery and phone clean? If the contacts appear to be soiled, contact your
dealer to get them cleaned.
I am unable to make or receive calls. How do I fix this?
If you have problems making or receiving calls, please perform the following checks:
Is the reception of the network signal good?
Is the network setup properly? If necessary, try to select your network manually.
Have you activated the Fixed Dialing, Call Forwarding, and Call Barring functions? If yes,
deactivate them temporarily.
Are you using your HP iPAQ with other SIM cards with the Enable SIM PIN function activated? If
yes, deactivate the function temporarily.
Is your HP iPAQ switched to the Flight mode? If yes, turn it off.
Are you currently located within closed boundaries? If yes, move to an open space or closer to a
window.
I have trouble connecting to the Internet. What should I do?
If you have trouble connecting to the Internet, please perform the following checks:
Make sure you have subscribed for a data service from your service operator.
Make sure you entered correct setting parameters, such as APN and IP addresses in data profile
setup.
I am unable to hear voices clearly. How do I resolve this?
You may be unable to hear to voices clearly if you turn on the in-call mute function. Turn off this function
to be able to listen to voices clearly.
I cannot use certain call functions. What should I do?
To use certain advanced call functions, such as Call Forwarding and Call Barring, you may need to
subscribe to these services from your service operator.
I am having trouble turning on my HP iPAQ. What should I do? 79
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