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Maintaining and
troubleshooting
Troubleshooting installation issues 57
Recommended
Windows 98, Windows Me: Pentium 266 MHz, 32 MB RAM, 100 MB hard disk space
Windows NT 4.0*: Pentium 266 MHz, 64 MB RAM, 100 MB hard disk space
Windows 2000: Pentium 300 MHz, 64 MB RAM, 100 MB hard disk space
Windows XP, 32 bit: Pentium 300 MHz, 128 MB RAM, 100 MB hard disk space
Mac OS X (10.1 or later): 100 MB RAM
To view the CHM file (Windows), you must be running Internet Explorer 4.0 or later.
*Windows NT 4.0 is only supported if an optional HP Jetdirect print server is connected to the
printer. For ordering information, see HP Jetdirect print servers.
Before installing software on a Windows computer, make sure that all other programs in the Task
Manager are closed.
If the computer does not recognize the path that you type to the CD, make sure you are specifying the
correct drive letter on the computer.
If the computer cannot recognize the CD in the CD drive, inspect the CD for damage. You can
download the printer driver from http://www.hp.com/support/businessinkjet1000
.
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