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HP Gen9 ML10 ProLiant H Manual

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1. Installing the Trusted Platform Module board.
2. Retaining the recovery key/password.
3. Enabling the Trusted Platform Module.
TPM installation requires the use of drive encryption technology, such as the Microsoft Windows
BitLocker Drive Encryption feature. For more information on BitLocker, see the Microsoft website.
CAUTION:
Always observe the guidelines in this document. Failure to follow these guidelines can cause
hardware damage or halt data access.
When installing or replacing a TPM, observe the following guidelines:
• Do not remove an installed TPM.
Once installed, the TPM becomes a permanent part of the system board.
• When installing or replacing hardware, Hewlett Packard Enterprise service providers cannot enable
the TPM or the encryption technology.
For security reasons, only the customer can enable these features.
• When returning a system board for service replacement, do not remove the TPM from the system
board.
When requested, Hewlett Packard Enterprise Service provides a TPM with the spare system board.
• Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security
rivet.
Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the
system compromised and take appropriate measures to ensure the integrity of the system data.
• When using BitLocker, always retain the recovery key/password.
The recovery key/password is required to enter Recovery Mode after BitLocker detects a possible
compromise of system integrity.
• Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use.
For operating instructions, see the encryption technology feature documentation provided by the
operating system.
Installing the Trusted Platform Module board
WARNING:
To reduce the risk of personal injury, electric shock server, or damage to the equipment, disconnect
the power cord to remove power from the . Pressing the Power On/Standby button does not shut off
system power completely. Portions of the power supply and some internal circuitry remain active
until AC power is removed.
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
Procedure
1. Power down the server
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Remove the access panel.
4. Place the server on its side
Installing the Trusted Platform Module board 37
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