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7
Productondersteuning
Dit gedeelte biedt informatie over ondersteuning voor uw digitale camera, met handige
links naar nuttige websites en een overzicht van het ondersteuningsproces.
Handige websites
Cameratips,
productregistratie,
abonnement op
nieuwsbrieven, driver- en
software-updates,
aanschaf van
benodigdheden en
accessoires van HP
www.hp.com
www.hp.com/photosmart (alleen in het Engels)
Klanten met lichamelijke
gebreken
www.hp.com/hpinfo/community/accessibility (alleen in
het Engels)
HP Total Care, driver- en
software-updates,
ondersteuningsinformatie
www.hp.com/support
Wanneer u hulp nodig hebt
Om uw HP-product optimaal te gebruiken, raadpleegt u de onderstaande bronnen voor
ondersteuning van HP:
1. Raadpleeg de productdocumentatie.
–Lees Problemen oplossen op pagina 25 in dit document.
Raadpleeg de Help bij de software.
2. Raadpleeg de website van HP Klantenondersteuning ( www.hp.com/support) of
neem contact op met de winkel waar u deze camera hebt gekocht. De website voor
HP Klantenondersteuning staat ter beschikking van alle klanten van HP. De website
van HP Klantenondersteuning is de snelste manier om de laatste productinformatie
en assistentie van experts te krijgen, waaronder:
Snel toegang tot gekwalificeerde online ondersteuningsspecialisten via e-mail.
Software- en driverupdates voor uw camera.
Handige informatie over producten en oplossingen voor technische kwesties.
Proactieve productupdates, ondersteuningswaarschuwingen en nieuwsbrieven
van HP (beschikbaar wanneer u uw camera registreert).
3. Telefonische ondersteuning van HP. De ondersteuningsopties en -tarieven variëren
per product, land/regio en taal. Bezoek www.hp.com/support voor een overzicht
van voorwaarden en telefoonnummers.
4. Ondersteuning na de garantieperiode. Na de beperkte garantieperiode kunt u online
hulp krijgen op www.hp.com/support.
HP Photosmart E427 Digitale camera 29
29


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