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Connect using the HP Smart app
To set up using the HP Smart app
You can use the HP Smart app to set up the printer on your wireless network. The HP Smart app is supported
on iOS, Android, Windows, and macOS devices. For information about this app, see Use the HP Smart app to
print, copy, scan, and troubleshoot on page 39.
1. Make sure your computer or mobile device is connected to your wireless network and you know the Wi-Fi
password of your wireless network.
2. If you are using an iOS or Android mobile device, make sure that Bluetooth is turned on. (HP Smart uses
Bluetooth to make the setup process faster and easier on iOS and Android mobile devices.)
NOTE: HP Smart uses Bluetooth for printer setup only. Printing using Bluetooth is not supported.
3. Make sure the printer is in the Auto Wireless Connect (AWC) setup mode.
When the printer is in the AWC setup mode, the Edge lighting will glow purple, pulsing from the middle
outward, repeating.
If this is the rst time you set up the printer, the printer is ready for setup and in AWC mode immediately
after it is powered on. The printer will keep searching for the HP Smart app to connect within two hours,
and then stops searching.
If it has been longer than two hours, press and hold the Wireless button on the back of the printer
for at least three seconds to put the printer back in AWC setup mode.
4. Open the HP Smart app, and then do one of the following:
iOS/Android: On the home screen, tap the Plus icon ( ) and then select the printer. If the printer
is not in the list, tap Add Printer. Follow the onscreen instructions to add the printer to your
network.
Windows and macOS: On the home screen, tap the Plus icon and select the printer. If the printer is
not found, click or tap Set up a new printer. Follow the onscreen instructions to add the printer to
your network.
26 Chapter 3 Connect your printer ENWW
32


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  • Printer has stopped printing, Letters E and I have appeared on screen Submitted on 5-12-2022 at 18:01

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  • I cannot copy a document. No lights are lit except the blue wireless light. There is no light in the output tray. Submitted on 14-6-2022 at 16:39

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    • I have a similar problem but cannot find an explanation why Answered on 3-10-2022 at 23:13

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  • Please show a diagram explaining where to load the paper Submitted on 9-6-2022 at 18:13

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  • I changed my black cartridge and now it just gives me the error message that he 0E0 blinking Submitted on 9-3-2022 at 19:30

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  • how do i scan from my printer? what buttons do I push? thank you Submitted on 19-2-2022 at 17:32

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  • I cannot copy from my printer no buttons are lit except the blue button Submitted on 22-1-2022 at 23:20

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  • I'm unable to load paper into the printer. Does this printer print 5X7 photo paper Submitted on 7-1-2022 at 20:13

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  • Error message says printer is offline. How do I correct that? Submitted on 28-11-2021 at 00:42

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  • how do i stop the printer from continually printing the same document?




    Submitted on 24-10-2021 at 01:23

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  • I ran it out of paper completely. When I reloaded, the first page jammed and after clearing all the bits I can find it still flashes E and 0 and will not print. Am I missing a reset button? I did completely power off and restart. Submitted on 17-10-2021 at 16:52

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  • how do you make 2 sided copies on the hp envy 6400
    Submitted on 16-10-2021 at 23:37

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  • I Have lost my disc to install my printer to another computer, how could I get a new disc?
    Submitted on 16-10-2021 at 19:08

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  • I get an error light in upper right front corner, where is the error< Submitted on 16-8-2021 at 02:37

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  • THEN PRINTER RAN OUT OF PAPER AND I PUT IN NEW AND NOW IT WILL NOT FEED TO PRINT Submitted on 17-6-2021 at 19:16

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  • When I try to notorious copy a full page it only copies part of it Submitted on 23-5-2021 at 13:08

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