Copy issues ........................................................................................................................................................ 148
Scan issues ........................................................................................................................................................ 149
Fax issues ........................................................................................................................................................... 150
Network and connection issues ........................................................................................................................ 158
Printer hardware issues ..................................................................................................................................... 160
Get help from the printer control panel ............................................................................................................ 161
Get help from the HP Smart app ....................................................................................................................... 162
Understand printer reports ............................................................................................................................... 163
Solve problems using Web Services .................................................................................................................. 165
Maintain the printer ........................................................................................................................................... 166
Restore original factory defaults and settings ................................................................................................. 169
HP support ......................................................................................................................................................... 171
Appendix A Technical information ................................................................................................................. 173
HP Company notices .......................................................................................................................................... 174
Specications ..................................................................................................................................................... 175
Regulatory notices ............................................................................................................................................. 177
Environmental product stewardship program .................................................................................................. 187
Index ........................................................................................................................................................... 194
ENWW v