5 Web Services ............................................................................................................................................... 51
What are Web Services? ....................................................................................................................................... 52
Set up Web Services ............................................................................................................................................. 53
Use Web Services ................................................................................................................................................. 55
Remove Web Services .......................................................................................................................................... 56
6 Work with cartridges ................................................................................................................................... 57
Information on cartridges and the printhead ..................................................................................................... 58
Check the estimated ink levels ............................................................................................................................ 59
Replace the cartridges ......................................................................................................................................... 60
Order cartridges ................................................................................................................................................... 62
Use single-cartridge mode .................................................................................................................................. 63
Store printing supplies ........................................................................................................................................ 64
Cartridge warranty information .......................................................................................................................... 65
7 Network setup ............................................................................................................................................. 66
Set up the printer for wireless communication ................................................................................................... 67
Change network settings ..................................................................................................................................... 71
Use Wi-Fi Direct .................................................................................................................................................... 72
8 Printer management tools ........................................................................................................................... 75
The HP Smart app ................................................................................................................................................ 76
Toolbox (Windows) .............................................................................................................................................. 76
HP Utility (OS X and macOS) ................................................................................................................................ 78
Embedded web server ......................................................................................................................................... 79
9 Solve a problem ........................................................................................................................................... 82
Jams and paper-feed issues ................................................................................................................................ 83
Cartridge issues ................................................................................................................................................... 88
Printing issues ..................................................................................................................................................... 90
Copy issues ........................................................................................................................................................ 100
Scan issues ........................................................................................................................................................ 101
Network and connection issues ........................................................................................................................ 102
Printer hardware issues ..................................................................................................................................... 104
Get help from the printer control panel ............................................................................................................ 105
Get help from the HP Smart app ....................................................................................................................... 106
Understand printer reports ............................................................................................................................... 107
Solve problems using Web Services .................................................................................................................. 108
Maintain the printer ........................................................................................................................................... 109
Restore original factory defaults and settings ................................................................................................. 111
iv ENWW
