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8.
If the printer does not turn on by itself, press (the Power button) to turn on the printer.
9. Try using the printer again.
To resolve print issues (OS X and macOS)
1. Check for error messages and resolve.
2. Disconnect and reconnect the USB cable.
3. Verify that the product is not paused or oine.
To verify that the product is not paused or oine
a. In System Preferences, click Printers & Scanners .
b. Click the Open Print Queue button.
c. Click a print job to select it.
Use the following buttons to manage the print job:
Delete: Cancel the selected print job.
Hold: Pause the selected print job.
Resume: Continue a paused print job.
Pause Printer: Pause all print jobs in the print queue.
d. If you made any changes, try to print again.
4. Restart the computer.
Fix print quality issues
Step-by-step instructions for resolving most print quality issues Troubleshoot print quality issues online.
Read general instructions in the Help for resolving print quality issues
NOTE:
To avoid print quality problems, always turn the printer o using (the Power button), and wait
until (the Power button) light goes out before you pull the plug or turn o a power strip. This allows the
printer to move the cartridges to a capped position, where they are protected from drying out.
96 Chapter 9 Solve a problem ENWW
102


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