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Make sure the paper loaded in the input tray is aligned to the paper-width guides. If needed, pull
out the input tray from the printer and reload the paper correctly, making sure that the paper
guides are aligned correctly.
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Load paper into the printer only when it is not printing.
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Multiple pages are being picked up
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Make sure the paper-width guides are set to the correct markings in the tray for the paper size you
are loading. Also make sure the paper-width guides are snug, but not tight, against the stack.
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Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the
input tray, and does not exceed the stack height indicated by one or more label on the side or
paper-width guide of the input tray.
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Make sure the tray is not overloaded with paper.
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Use HP paper for optimum performance and eiciency.
ENWW Jams and paper-feed issues 89