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c. Klik in de printersoftware op Afdrukken en scannen en dan op Uw printer onderhouden om de
printerwerkset te openen.
d. Klik op Diagnostische informatie afdrukken in het tabblad Apparaatrapporten om een
diagnosepagina af te drukken.
e. Controleer de gekleurde blokken op de diagnostiekpagina.
Als een of meer gekleurde blokken witte strepen vertonen, vale kleuren hebben of volledig
ontbreken, ga dan naar de volgende stap.
Afbeelding 9-1 Gekleurde blokken zonder afwijkingen
Afbeelding 9-2 Voorbeeld van gekleurde blokken met afwijkingen
7. Reinig de printcartridges.
Printcartridges reinigen
a. Leg ongebruikt, normaal wit papier van Letter- of A4-formaat in de papierlade.
b. Open het printersoftware. Zie De HP printersoftware openen (Windows) op pagina 40 voor meer
informatie.
c. Klik in de printersoftware op Afdrukken en scannen en dan op Uw printer onderhouden om de
printerwerkset te openen.
d. Klik op Cartridges reinigen in het tabblad Apparaatservices. Volg de instructies op het scherm.
Netwerk- en verbindingsproblemen
Wat wilt u doen?
Draadloze verbinding herstellen
Wi-Fi Direct verbinding herstellen
96 Hoofdstuk 9 Een probleem oplossen NLWW
102


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