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Problème de cartouches d'encre
La cartouche d'encre identifiée dans le message est manquante, endommagée, incompatible ou insérée dans
un logement incorrect de l'imprimante.
REMARQUE : Si le message indique que la cartouche n'est pas compatible, reportez-vous à la section
Commande de fournitures d'encre à la page 54 pour plus d'informations sur l'obtention de cartouches pour
l'imprimante.
Pour résoudre ce problème, essayez les solutions suivantes. Celles-ci sont répertoriées de telle sorte que la
solution la plus probable est indiquée en premier. Si la première solution n'a pas permis de résoudre le
problème, essayez les solutions suivantes jusqu'à ce que vous soyez parvenu à résoudre l'incident.
Solution 1 : Mettez l'imprimante hors tension, puis de nouveau sous tension.
Mettez l'imprimante hors tension, puis à nouveau sous tension.
Si le problème persiste, essayez la solution suivante.
Solution 2 : Installez correctement les cartouches d'encre
Assurez-vous que toutes les cartouches d’encre sont installées correctement.
1. Ouvrez précautionneusement la porte d'accès aux cartouches d'encre.
2. Retirez la cartouche d'encre en la poussant vers l'intérieur pour la libérer, puis en la tirant fermement
vers vous.
3. Insérez la cartouche dans le logement. Appuyez fermement sur la cartouche pour l'enclencher
correctement.
4. Fermez la porte d'accès aux cartouches d'encre et vérifiez que le message d'erreur a cessé de s'afficher.
Solution 3 : Nettoyage des contacts de la cartouche
Nettoyez les contacts des cartouches. Consultez
Problèmes liés aux cartouches d'encre à la page 77.
FRWW Problème de cartouches d'encre 117
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