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Een afdrukprobleem oplossen
Zorg ervoor dat de printer is ingeschakeld en dat er papier in de lade zit. Als u de printer nog steeds
niet kunt gebruiken, biedt de HP-printersoftware voor Windows u een aantal hulpmiddelen aan om
afdrukproblemen op te lossen.
Om de software op Windows-machines te openen, klikt u op het menu Start van uw computer en
selecteert u Alle programma's en vervolgens op HP. Klik onder HP ENVY 5530 e-All-in-One series op
HP ENVY 5530 e-All-in-One series, klik op de knop Help en dubbelklik vervolgens op HP Print and
Scan Doctor.
Klik hier om online te gaan voor meer informatie.
Als de afdrukkwaliteit niet aanvaardbaar is, moet u dit proberen om ze te verbeteren:
Gebruik het printerstatus- en afdrukkwaliteitsrapporten om problemen met de printer en
afdrukkwaliteit te zoeken. Raak in het Startscherm Instellingen aan en raak dan Extra aan. Raak
Statusrapport printer of Rapport afdrukkwaliteit.
Klik hier voor meer informatie online
Als afdrukken verkeerd uitgelijnde kleuren of vormen vertonen, moet u proberen de printer uit te
lijnen. Zie
De afdrukkwaliteit verbeteren op pagina 70 voor meer informatie.
Indien u inktvlekken vindt op de afdrukken, probeer dit probleem dan op te lossen. Zie
Inktvlek
verwijderen op pagina 69 voor meer informatie.
NLWW Een afdrukprobleem oplossen 79
83


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