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Restore original factory defaults and settings
If you disable some functions or change some settings and want to change them back, you can restore the
printer to the original factory settings or network settings.
To restore the printer to the original factory defaults
1. On the printer control panel display, from the Home screen, swipe left to see ( Setup ) and touch
( Setup ).
2. Touch Tools , touch Restore Factory Defaults, and then follow the onscreen instructions.
To restore the printer to the original network settings
1. From the Home screen, touch (Wireless) and then touch ( Settings ).
2. Touch Restore Network Settings, and then follow the onscreen instructions.
3. Print the network conguration page and verify that the network settings have been reset.
NOTE: When you reset the printer network settings, previously congured wireless settings (such as the
link speed or IP address) are removed. The IP address is set back to the Automatic mode.
TIP: You can visit the HP online support website at www.support.hp.com for information and utilities that
can help you correct many common printer problems.
(Windows) Run the HP Print and Scan Doctor to diagnose and automatically x printing, scanning, and copying
issues. The application is only available in some languages.
HP support
For the latest product updates and support information, visit the product support website at
www.support.hp.com. HP online support provides a variety of options for help with your printer:
Drivers & downloads: Download software drivers and updates, as well as product manuals and documentation
that came in the box with your printer.
HP support forums: Visit HP Support Forums for answers to common questions and issues. You can view
questions posted by other HP customers, or sign in and post your own questions and comments.
Troubleshooting: Use HP online tools to detect your printer and nd recommended solutions.
Contact HP
If you need help from an HP technical support representative to solve a problem, visit the Contact Support
website. The following contact options are available at no cost for in-warranty customers (HP agent-assisted
support for out-of warranty customers may require a fee):
ENWW Restore original factory defaults and settings 75
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  • I want to remove paper tray from one envy 5052 and put it into another envy 5052 Submitted on 21-1-2023 at 20:51

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  • I have to really work with printer every time I want to use it why? Submitted on 20-2-2022 at 11:57

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  • My HP Envy 5052 received the following error code: 0XB86B9646. This is a new code for me... please help. Submitted on 20-10-2021 at 19:21

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  • HP EMVY 5052 all connected but cannot print. Has 14items backed to print but does nothing. How do I clean this up so I can print. I set it up without no wire connection but worked great a long time. how do I get to the HP Laptop and printer to work it. I am too old to understand all this computer stuff. Submitted on 6-7-2021 at 02:53

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