Locating the ngerprint reader ......................................................................................................... 58
8 Maintenance ............................................................................................................................................... 59
Improving performance ....................................................................................................................................... 59
Using Disk Defragmenter .................................................................................................................. 59
Using Disk Cleanup ............................................................................................................................ 59
Using HP 3D DriveGuard (select products only) ................................................................................ 59
Identifying HP 3D DriveGuard status .............................................................................. 60
Updating programs and drivers .......................................................................................................................... 60
Cleaning your computer ...................................................................................................................................... 60
Enabling HP Easy Clean (select products only) ................................................................................. 60
Removing dirt and debris from your computer ................................................................................ 61
Cleaning your computer with a disinfectant ..................................................................................... 61
Caring for wood veneer (select products only) ................................................................................. 62
Traveling with or shipping your computer .......................................................................................................... 62
9 Backing up, restoring, and recovering ........................................................................................................... 64
Backing up information and creating recovery media ........................................................................................ 64
Using Windows tools ......................................................................................................................... 64
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 64
Restoring and recovery ........................................................................................................................................ 65
Restoring, resetting, and refreshing using Windows tools .............................................................. 65
Recovering using HP Recovery media ............................................................................................... 65
Changing the computer boot order ................................................................................................... 65
Using HP Sure Recover (select products only) .................................................................................. 66
10 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 67
Using Computer Setup ......................................................................................................................................... 67
Starting Computer Setup .................................................................................................................. 67
Navigating and selecting in Computer Setup ................................................................................... 67
Restoring factory settings in Computer Setup ................................................................................. 67
Updating the BIOS ............................................................................................................................. 68
Determining the BIOS version ......................................................................................... 68
Downloading a BIOS update ........................................................................................... 68
Changing the boot order using the f9 prompt .................................................................................. 69
TPM BIOS settings (select products only) ........................................................................................................... 69
Using HP Sure Start (select products only) ......................................................................................................... 70
11 Using HP PC Hardware Diagnostics .............................................................................................................. 71
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 71
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