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HP EliteBook Revolve 810 G3 Manual

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User Guide
© Copyright 2015 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel, Celeron,
Centrino, and Pentium are trademarks of Intel
Corporation in the U.S. and other countries.
AMD is a trademark of Advanced Micro Devices,
Inc. SD Logo is a trademark of its proprietor.
Java is a U.S. trademark of Sun Microsystems,
Inc. Microsoft and Windows are U.S. registered
trademarks of the Microsoft group of
companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: January 2015
Document Part Number: 780917-001
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
To access the latest user guide, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and then
follow the on-screen instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and
software) within 14 days for a full refund
subject to the refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place
the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits defined by the International Standard for Safety
of Information Technology Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Welcome ....................................................................................................................................................... 1
Finding information ............................................................................................................................................... 2
2 Getting to know your computer ...................................................................................................................... 4
Right ....................................................................................................................................................................... 4
Left ......................................................................................................................................................................... 6
Display ................................................................................................................................................................... 7
Top ......................................................................................................................................................................... 9
TouchPad ............................................................................................................................................. 9
Lights ................................................................................................................................................. 10
Keys ................................................................................................................................................... 11
Bottom ................................................................................................................................................................. 12
Rear ...................................................................................................................................................................... 14
3 Connecting to a network .............................................................................................................................. 15
Connecting to a wireless network ....................................................................................................................... 15
Using the wireless controls ............................................................................................................... 15
Using the wireless button ............................................................................................... 15
Using operating system controls ................................................................................... 16
Using a WLAN ..................................................................................................................................... 16
Using an Internet service provider ................................................................................. 16
Setting up a WLAN .......................................................................................................... 17
Configuring a wireless router ......................................................................................... 17
Protecting your WLAN ..................................................................................................... 17
Connecting to a WLAN ..................................................................................................... 18
Using HP Mobile Broadband (select models only) ............................................................................ 19
Using HP Mobile Connect (select models only) ................................................................................ 19
Inserting and removing a SIM (select models only) ......................................................................... 20
Using GPS (select models only) ........................................................................................................ 20
Using Bluetooth wireless devices ..................................................................................................... 21
Connecting to a wired network—LAN (select models only) ............................................................................... 21
4 Navigating using the keyboard, touch gestures and pointing devices .............................................................. 22
Using pointing devices ......................................................................................................................................... 22
Setting pointing device preferences ................................................................................................. 22
Using the TouchPad and gestures .................................................................................................... 22
v
Turning the TouchPad off and on ................................................................................... 23
Tapping ........................................................................................................................... 23
Scrolling .......................................................................................................................... 24
2-finger pinch zoom ....................................................................................................... 24
2-finger click ................................................................................................................... 24
Rotating (select models only) ........................................................................................ 25
Edge swipes (select models only) .................................................................................. 26
Right-edge swipe .......................................................................................... 26
Left-edge swipe ............................................................................................ 26
Top-edge swipe ............................................................................................ 27
Using the keyboard .............................................................................................................................................. 28
Using Windows shortcut keys ........................................................................................................... 28
Identifying the hot keys .................................................................................................................... 28
Using keypads ................................................................................................................................... 30
Using the embedded numeric keypad ............................................................................ 30
Turning the embedded numeric keypad on and off .................................... 31
Switching key functions on the embedded numeric keypad ....................... 31
Using an optional external numeric keypad .................................................................. 31
5 Multimedia ................................................................................................................................................. 32
Using the media activity controls ........................................................................................................................ 32
Audio .................................................................................................................................................................... 32
Connecting speakers ......................................................................................................................... 32
Adjusting the volume ........................................................................................................................ 33
Connecting headphones and microphones ...................................................................................... 33
Checking audio functions on the computer ...................................................................................... 33
Webcam ............................................................................................................................................................... 34
Video .................................................................................................................................................................... 34
DisplayPort ........................................................................................................................................ 35
Discovering and connecting wired displays using MultiStream Transport ..................................... 36
Connect displays to computers with Intel graphics (with an optional hub) .................. 36
Connect displays to computers with Intel graphics (with a built-in hub) ...................... 36
Discovering and connecting to Miracast-compatible wireless displays (select models only) ........ 37
6 Power management ..................................................................................................................................... 38
Shutting down (turning off) the computer ......................................................................................................... 38
Setting power options ......................................................................................................................................... 39
Using power-saving states ............................................................................................................... 39
Intel Rapid Start Technology (select models only) ........................................................ 39
Initiating and exiting Sleep ............................................................................................. 39
Enabling and exiting user-initiated Hibernation ............................................................ 40
vi
Using the power meter and power settings ................................................................... 40
Setting password protection on wakeup ....................................................................... 40
Using battery power .......................................................................................................................... 41
Finding additional battery information .......................................................................... 41
Using Battery Check ........................................................................................................ 42
Displaying the remaining battery charge ....................................................................... 42
Maximizing battery discharge time ................................................................................ 42
Managing low battery levels .......................................................................................... 42
Identifying low battery levels ...................................................................... 42
Resolving a low battery level ....................................................................... 43
Inserting or removing the battery .................................................................................. 43
Inserting a battery ........................................................................................ 43
Removing a battery ...................................................................................... 44
Conserving battery power .............................................................................................. 44
Storing a user-replaceable battery (select models only) .............................................. 44
Disposing of a user-replaceable battery (select models only) ...................................... 45
Replacing a user-replaceable battery (select models only) .......................................... 45
Using external AC power ................................................................................................................... 45
Testing an AC adapter ..................................................................................................... 46
7 External cards and devices ........................................................................................................................... 47
Using memory card readers ................................................................................................................................ 47
Inserting a memory card ................................................................................................................... 47
Removing a memory card ................................................................................................................. 48
Using a USB device ............................................................................................................................................... 49
Connecting a USB device ................................................................................................................... 50
Removing a USB device ..................................................................................................................... 50
Using optional external devices .......................................................................................................................... 51
Using optional external drives .......................................................................................................... 51
8 Drives ......................................................................................................................................................... 52
Handling drives .................................................................................................................................................... 52
Using hard drives ................................................................................................................................................. 52
Intel Smart Response Technology (select models only) .................................................................. 53
Removing or replacing the service door ........................................................................................... 54
Removing the service door ............................................................................................. 54
Replacing the service door ............................................................................................. 55
Replacing or upgrading the hard drive ............................................................................................. 56
Removing the hard drive ................................................................................................ 56
Installing a hard drive ..................................................................................................... 57
Improving hard drive performance ................................................................................................... 58
vii
Using Disk Cleanup ......................................................................................................... 58
9 Security ...................................................................................................................................................... 59
Protecting the computer ..................................................................................................................................... 59
Using passwords .................................................................................................................................................. 60
Setting passwords in Windows ......................................................................................................... 60
Setting passwords in Computer Setup ............................................................................................. 61
Managing a BIOS administrator password ....................................................................................... 61
Entering a BIOS administrator password ....................................................................... 62
Managing a Computer Setup DriveLock password ........................................................................... 62
Setting a DriveLock password ........................................................................................ 63
Entering a DriveLock password ...................................................................................... 63
Changing a DriveLock password ..................................................................................... 64
Removing DriveLock protection ..................................................................................... 64
Using Computer Setup Automatic DriveLock ................................................................................... 65
Entering an Automatic DriveLock password .................................................................. 65
Removing Automatic DriveLock protection ................................................................... 65
Using antivirus software ..................................................................................................................................... 66
Using firewall software ....................................................................................................................................... 66
Installing critical security updates ...................................................................................................................... 66
Using HP Client Security ...................................................................................................................................... 67
Using HP Touchpoint Manager (select models only) .......................................................................................... 67
Installing an optional security cable ................................................................................................................... 67
10 Maintenance ............................................................................................................................................. 68
Adding or replacing memory modules ................................................................................................................ 68
Cleaning your computer ...................................................................................................................................... 70
Cleaning procedures ......................................................................................................................... 71
Cleaning the display (All-in-Ones or Notebooks) ........................................................... 71
Cleaning the sides or cover ............................................................................................. 71
Cleaning the TouchPad, keyboard, or mouse ................................................................ 71
Updating programs and drivers .......................................................................................................................... 71
Using SoftPaq Download Manager ...................................................................................................................... 72
11 Backup and recovery .................................................................................................................................. 73
Backing up your information ............................................................................................................................... 73
Performing a system recovery ............................................................................................................................ 73
Using the Windows recovery tools ................................................................................................... 74
Using f11 recovery tools ................................................................................................................... 74
Using Windows operating system media (purchased separately) ................................................... 75
viii
Using Windows Refresh or Windows Reset ...................................................................................... 76
Using HP Software Setup .................................................................................................................. 76
12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) .................................................... 77
Using Computer Setup ......................................................................................................................................... 77
Starting Computer Setup .................................................................................................................. 77
Navigating and selecting in Computer Setup ................................................................................... 77
Restoring factory settings in Computer Setup ................................................................................. 78
Updating the BIOS ............................................................................................................................. 79
Determining the BIOS version ........................................................................................ 79
Downloading a BIOS update ........................................................................................... 79
Using MultiBoot ................................................................................................................................................... 80
About the boot device order ............................................................................................................. 80
Choosing MultiBoot preferences ...................................................................................................... 80
Setting a new boot order in Computer Setup ................................................................. 80
Dynamically choosing a boot device using the f9 prompt ............................................. 81
Setting a MultiBoot Express prompt .............................................................................. 81
Entering MultiBoot Express preferences ....................................................................... 82
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 82
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 82
Using HP Sure Start (select models only) ........................................................................................................... 83
13 Support ..................................................................................................................................................... 84
Contacting support .............................................................................................................................................. 84
Labels ................................................................................................................................................................... 85
14 Specifications ........................................................................................................................................... 86
Input power .......................................................................................................................................................... 86
Operating environment ....................................................................................................................................... 86
Appendix A Traveling with the computer .......................................................................................................... 87
Appendix B Troubleshooting ........................................................................................................................... 88
Troubleshooting resources ................................................................................................................................. 88
Resolving issues .................................................................................................................................................. 88
The computer is unable to start up .................................................................................................. 88
The computer screen is blank ........................................................................................................... 88
Software is functioning abnormally ................................................................................................. 89
The computer is on but not responding ........................................................................................... 89
The computer is unusually warm ..................................................................................................... 89
ix
An external device is not working ..................................................................................................... 89
The wireless network connection is not working ............................................................................. 89
A movie is not visible on an external display .................................................................................... 90
Appendix C Electrostatic discharge .................................................................................................................. 91
Index ............................................................................................................................................................. 92
x
1Welcome
After you set up and register the computer, we recommend the following steps to get the most out of your
smart investment:
●
TIP: To quickly return to the computer Start screen from an open app or the Windows desktop, press
the Windows key
on your keyboard. Pressing the Windows key again will return you to the
previous screen.
●
Connect to the Internet—Set up your wired or wireless network so that you can connect to the
Internet. For more information, see
Connecting to a network on page 15.
●
Update your antivirus software—Protect your computer from damage caused by viruses. The
software is preinstalled on the computer. For more information, see
Using antivirus software
on page 66.
●
Get to know your computer—Learn about your computer features. See
Getting to know your computer
on page 4 and Navigating using the keyboard, touch gestures and pointing devices on page 22 for
additional information.
●
Find installed software—Access a list of the software preinstalled on the computer:
From the Start screen, type a, click Apps, and then select from the displayed options. For details about
using the software included with the computer, see the software manufacturer's instructions, which
may be provided with the software or on the manufacturer's website.
●
Back up your hard drive by creating recovery discs or a recovery flash drive. See
Backup and recovery
on page 73.
1
Finding information
You have already used Setup Instructions to turn on the computer and locate this guide. To locate resources
that provide product details, how-to information, and more, use this table.
Resources For information about
Setup Instructions poster
●
How to set up the computer
●
Help to identify computer components
HP Support Assistant
To access HP Support Assistant, from the Start screen,
select the HP Support Assistant app.
To access the latest user guide, go to
http://www.hp.com/
support, and select your country. Select Drivers &
Downloads, and then follow the on-screen instructions.
●
Operating system information
●
Software, driver, and BIOS updates
●
Troubleshooting tools
●
How to access support
Worldwide support
To get support in your language, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
●
Online chat with an HP technician
●
Support telephone numbers
●
HP service center locations
HP website
To access the latest user guide, go to
http://www.hp.com/
support, and select your country. Select Drivers &
Downloads, and then follow the on-screen instructions.
●
Support information
●
Ordering parts and finding additional help
●
Accessories available for the device
Safety & Comfort Guide
To access this guide:
▲
From the Start screen, type support, and then
select the HP Support Assistant app.
– or –
Go to
http://www.hp.com/ergo.
●
Proper workstation setup, posture, health, and work habits
●
Electrical and mechanical safety information
Regulatory, Safety, and Environmental Notices
To access this guide:
1. From the Start screen, type support, and then
select the HP Support Assistant app.
2. Select My computer, and then select User guides.
●
Regulatory and safety information
●
Battery disposal information
Limited Warranty*
To access this guide, from the Start screen, select the HP
Support Assistant app, select My computer, and then
select Warranty and services.
– or –
Go to
http://www.hp.com/go/orderdocuments.
Warranty information
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer
and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For
some countries/regions where the warranty is not provided in printed format, you may request a printed copy from
http://www.hp.com/go/orderdocuments or write to:
●
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
●
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
2 Chapter 1 Welcome
Resources For information about
●
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label),
name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
http://www.hp.com/go/contactHP. For
worldwide support, go to
http://welcome.hp.com/country/us/en/wwcontact_us.html.
Finding information 3
2 Getting to know your computer
Right
Component Description
(1) Power light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-
saving state. The computer shuts off power to the display
and other unneeded components.
●
Off: The computer is off or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
NOTE: For select models, the Intel® Rapid Start Technology
feature is enabled at the factory. Rapid Start Technology allows
your computer to resume quickly from inactivity. For more
information, see
Using power-saving states on page 39.
(2)
Power button
●
When the computer is off, press the button to turn on the
computer.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the power
button for at least 5 seconds to turn off the computer.
NOTE: For select models, the Intel® Rapid Start Technology
feature is enabled at the factory. Rapid Start Technology allows
your computer to resume quickly from inactivity. For more
information, see
Using power-saving states on page 39.
To learn more about your power settings, see your power
options. From the Start screen, type power, select Power and
sleep settings, and then select Power and sleep from the list
of applications.
4 Chapter 2 Getting to know your computer
Component Description
(3) Rotate lock button When the tablet is on, press the rotate lock button to lock the
autorotate feature of the display. To unlock the autorotate
feature, press the button again.
– or –
Swipe from the right edge of the touch screen to display the
charms, tap Settings, tap the screen icon, and then tap the
autorotate icon. To unlock the autorotate feature, tap the
autorotate icon again.
(4)
Volume button Controls speaker volume on the tablet.
●
To decrease speaker volume, press the – edge of the
button.
●
To increase speaker volume, press the + edge of the
button.
(5) Speaker Produces sound.
(6)
Micro SD memory card reader Reads optional memory cards that store, manage, share, or
access information.
To insert a card:
Hold the card label-side up, with connectors facing the slot,
insert the card into the slot, and then push in on the card until it
is firmly seated.
To remove a card:
Press in on the card it until it pops out.
(7)
Audio-out (headphone)/Audio-in (microphone)
jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects
an optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety,
and Environmental Notices. To access this guide, from the Start
screen, type support, and then select the HP Support
Assistant app.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
(8)
Docking connector Connects an optional docking device.
Right 5
Left
Component Description
(1) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
(2) Speaker Produces sound.
6 Chapter 2 Getting to know your computer
Display
Your computer can serve as both a standard notebook and can rotate into a tablet configuration, allowing
you to use its touchscreen capabilities with a large number of apps.
CAUTION: To prevent damage to the display hinges, when in notebook configuration, do not rotate the
display counterclockwise, and do not force the rotating action.
Display 7
3. In the text box, enter the product name, and then click Go.
– or –
Click Find Now to let HP automatically detect your product.
4. Select your computer model, and then select your operating system.
5. In the Diagnostic section, click HP UEFI Support Environment.
– or –
Click Download, and then select Run.
Using HP Sure Start (select models only)
Select computer models are configured with HP Sure Start, a technology that continuously monitors the
computer's BIOS for attacks or corruption. If the BIOS becomes corrupted or is attacked, HP Sure Start
automatically restores the BIOS to its previously safe state, without user intervention.
HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default
configuration. The default configuration can be customized by advanced users.
To access the latest documentation on HP Sure Start, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and then follow the on-screen instructions.
Using HP Sure Start (select models only) 83
… 93 …


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