Manual HP EliteBook Folio 9480 - Windows 8 (page 90 of 103) (English)

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User Guide

Development Company, L.P.

Bluetooth is a trademark owned by its

proprietor and used by Hewlett-Packard

Company under license. Intel is a

trademark of Intel Corporation in the U.S.

and other countries. AMD is a trademark of

Advanced Micro Devices, Inc. SD Logo is a

trademark of its proprietor. Java is a U.S.

trademark of Sun Microsystems, Inc.

Microsoft and Windows are U.S. registered

trademarks of Microsoft Corporation.

The information contained herein is subject

to change without notice. The only

warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors

or omissions contained herein.

Second Edition: June 2013

First Edition: October 2012

Document Part Number: 701927-002

Product notice

This user guide describes features that are

common to most models. Some features

may not be available on your computer.

To obtain the latest information in this

guide, contact support. For U.S. support, go

http://www.hp.com/go/contactHP. For

worldwide support, go to

http://welcome.hp.com/country/us/en/

wwcontact_us.html.

Software terms

By installing, copying, downloading, or

otherwise using any software product

preinstalled on this computer, you agree to

be bound by the terms of the HP End User

License Agreement (EULA). If you do not

accept these license terms, your sole

remedy is to return the entire unused

product (hardware and software) within 14

days for a refund subject to the refund

policy of your place of purchase.

For any further information or to request a

full refund of the computer, please contact

your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on

a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft

surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to

contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer

and the AC adapter comply with the user-accessible surface temperature limits defined by the

International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Welcome .......................................................................................................................................................... 1

Finding information ............................................................................................................................... 2

2 Getting to know your computer ..................................................................................................................... 4

Top ....................................................................................................................................................... 4

TouchPad ............................................................................................................................ 4

Lights ................................................................................................................................... 5

Buttons and fingerprint reader (select models only) ............................................................ 6

Keys ..................................................................................................................................... 7

Front ..................................................................................................................................................... 8

Right ..................................................................................................................................................... 9

Left ..................................................................................................................................................... 10

Display ................................................................................................................................................ 11

Bottom ................................................................................................................................................ 12

3 Connecting to a network .............................................................................................................................. 14

Connecting to a wireless network ....................................................................................................... 14

Using the wireless controls ................................................................................................ 14

Using the wireless button .................................................................................. 14

Using operating system controls ....................................................................... 14

Using a WLAN ................................................................................................................... 15

Using an Internet service provider .................................................................... 15

Setting up a WLAN ............................................................................................ 16

Configuring a wireless router ............................................................................ 16

Protecting your WLAN ....................................................................................... 16

Connecting to a WLAN ...................................................................................... 17

Using HP Mobile Broadband (select models only) ............................................................ 17

Inserting and removing a SIM ........................................................................... 18

Using GPS (select models only) ........................................................................................ 18

Using Bluetooth wireless devices ...................................................................................... 18

Connecting to a wired network ........................................................................................................... 19

Connecting to a local area network (LAN) ......................................................................... 19

4 Pointing devices and keyboard ................................................................................................................... 20

Using pointing devices ....................................................................................................................... 20

Setting pointing device preferences ................................................................................... 20

Using the pointing stick ...................................................................................................... 20

Using the TouchPad .......................................................................................................... 20

Turning the TouchPad off and on ...................................................................... 20

Using TouchPad gestures ................................................................................. 20

Tapping ............................................................................................. 21

Scrolling ............................................................................................ 21

Pinching/zooming ............................................................................. 22

Rotating (select models only) ........................................................... 22

2-Finger click (select models only) ................................................... 23

Flicking (select models only) ............................................................ 23

Edge swipes (select models only) .................................................... 24

Using the keyboard ............................................................................................................................ 25

Identifying the hot keys ...................................................................................................... 26

Using keypads ................................................................................................................... 27

Using the embedded numeric keypad ............................................................... 27

Turning the embedded numeric keypad on and off .......................... 28

Switching key functions on the embedded numeric keypad ............. 28

Using an optional external numeric keypad ...................................................... 28

5 Multimedia ..................................................................................................................................................... 29

Audio .................................................................................................................................................. 29

Connecting speakers ......................................................................................................... 29

Connecting headphones/microphone ................................................................................ 29

Adjusting the volume ......................................................................................................... 29

Checking audio functions on the computer ........................................................................ 30

Webcam (select models only) ............................................................................................................ 30

Video .................................................................................................................................................. 31

VGA ................................................................................................................................... 31

DisplayPort ........................................................................................................................ 31

Intel Wireless Display (select models only) ....................................................................... 32

6 Power management ...................................................................................................................................... 33

Shutting down the computer ............................................................................................................... 33

Setting power options ......................................................................................................................... 33

Using power-saving states ................................................................................................. 33

Initiating and exiting Sleep ................................................................................ 34

Enabling and exiting user-initiated Hibernation ................................................. 34

Setting password protection on wakeup ........................................................... 34

Using the power meter ...................................................................................... 35

Using the power meter and power settings ....................................................... 35

Using battery power ........................................................................................................... 35

Finding additional battery information ............................................................... 35

Using Battery Check ......................................................................................... 37

Displaying the remaining battery charge ........................................................... 37

Maximizing battery discharge time .................................................................... 37

Managing low battery levels .............................................................................. 37

Identifying low battery levels ............................................................. 37

Resolving a low battery level ............................................................ 38

Inserting or removing the battery ...................................................................... 38

Inserting a battery ............................................................................. 38

Removing a battery .......................................................................... 38

Conserving battery power ................................................................................. 39

Storing a user-replaceable battery .................................................................... 39

Disposing of a user-replaceable battery ............................................................ 39

Replacing a user-replaceable battery ............................................................... 40

Using external AC power ................................................................................................... 40

Testing an AC adapter ...................................................................................... 40

Switchable graphics (select models only) .......................................................................... 41

Using switchable graphics (select models only) ................................................ 41

7 External cards and devices .......................................................................................................................... 42

Using Media Card Reader cards (select models only) ....................................................................... 42

Inserting a digital card ........................................................................................................ 42

Removing a digital card ..................................................................................................... 42

Using smart cards (select models only) ............................................................................................. 43

Inserting a smart card ........................................................................................................ 43

Removing a smart card ...................................................................................................... 44

Using a USB device ........................................................................................................................... 44

Connecting a USB device .................................................................................................. 44

Removing a USB device .................................................................................................... 45

Using optional external devices .......................................................................................................... 45

Using optional external drives ............................................................................................ 45

Using the docking connector ............................................................................................. 45

8 Drives ............................................................................................................................................................. 47

Handling drives ................................................................................................................................... 47

Using hard drives ............................................................................................................................... 47

Intel Smart Response Technology (select models only) .................................................... 48

Removing or replacing the hard drive cover ...................................................................... 48

Removing the hard drive cover ......................................................................... 48

Replacing the hard drive cover ......................................................................... 49

Replacing or upgrading the hard drive ............................................................................... 49

vii

Removing the hard drive ................................................................................... 49

Installing a hard drive ........................................................................................ 50

Improving hard drive performance ..................................................................................... 51

Using Disk Defragmenter .................................................................................. 51

Using Disk Cleanup ........................................................................................... 51

Using HP 3D DriveGuard ................................................................................................... 52

Identifying HP 3D DriveGuard status ................................................................ 52

Managing power with a parked hard drive ........................................................ 52

Using HP 3D DriveGuard software ................................................................... 53

Using optional external optical drives ................................................................................................. 53

Identifying the installed optional external optical drive ....................................................... 53

Inserting an optical disc ..................................................................................................... 53

Tray-load ........................................................................................................... 53

Slot-load ............................................................................................................ 54

Removing an optical disc ................................................................................................... 54

Tray-load ........................................................................................................... 54

When the disc tray opens normally .................................................. 54

When the disc tray fails to open normally ......................................... 55

Slot-load ............................................................................................................ 56

Sharing optical drives ........................................................................................................ 57

9 Security .......................................................................................................................................................... 58

Protecting the computer ..................................................................................................................... 58

Using passwords ................................................................................................................................ 59

Setting passwords in Windows .......................................................................................... 59

Setting passwords in Computer Setup .............................................................................. 60

Managing a BIOS administrator password ........................................................................ 60

Entering a BIOS administrator password .......................................................... 62

Managing a Computer Setup DriveLock password ........................................................... 62

Setting a DriveLock password ........................................................................... 62

Entering a DriveLock password ........................................................................ 64

Changing a DriveLock password ...................................................................... 64

Removing DriveLock protection ........................................................................ 64

Using Computer Setup Automatic DriveLock .................................................................... 65

Entering an Automatic DriveLock password ..................................................... 65

Removing Automatic DriveLock protection ....................................................... 65

Using antivirus software ..................................................................................................................... 66

Using firewall software ....................................................................................................................... 66

Installing critical security updates ....................................................................................................... 66

Using HP ProtectTools Security Manager (select models only) ......................................................... 67

Installing an optional security cable .................................................................................................... 67

viii

Using the fingerprint reader (select models only) ............................................................................... 67

Locating the fingerprint reader ........................................................................................... 68

10 Maintenance ................................................................................................................................................ 69

Adding or replacing memory modules ................................................................................................ 69

Cleaning your computer ..................................................................................................................... 72

Cleaning products .............................................................................................................. 72

Cleaning procedures .......................................................................................................... 72

Cleaning the display .......................................................................................... 73

Cleaning the sides and cover ............................................................................ 73

Cleaning the TouchPad and keyboard .............................................................. 73

Updating programs and drivers .......................................................................................................... 73

Using SoftPaq Download Manager .................................................................................................... 74

11 Backup and recovery .................................................................................................................................. 75

Backing up your information ............................................................................................................... 75

Performing a system recovery ............................................................................................................ 76

Using the Windows recovery tools ..................................................................................... 76

Using f11 recovery tools .................................................................................................... 77

Using Windows 8 operating system media (purchased separately) .................................. 77

Using Windows Refresh for quick and easy recovery ....................................................... 78

Remove everything and reinstall Windows ........................................................................ 78

Using HP Software Setup .................................................................................................. 79

12 Computer Setup (BIOS) and Advanced System Diagnostics ................................................................. 80

Using Computer Setup ....................................................................................................................... 80

Starting Computer Setup ................................................................................................... 80

Navigating and selecting in Computer Setup ..................................................................... 80

Restoring factory settings in Computer Setup ................................................................... 81

Updating the BIOS ............................................................................................................. 82

Determining the BIOS version ........................................................................... 82

Downloading a BIOS update ............................................................................. 82

Using Advanced System Diagnostics ................................................................................................. 83

13 Support ........................................................................................................................................................ 85

Contacting support ............................................................................................................................. 85

Labels ................................................................................................................................................. 86

14 Specifications .............................................................................................................................................. 87

Input power ......................................................................................................................................... 87

Operating environment ....................................................................................................................... 87

Appendix A Traveling with the computer ...................................................................................................... 88

Appendix B Electrostatic discharge .............................................................................................................. 89

Index ................................................................................................................................................................... 90

1Welcome

After you set up and register the computer, it is important to take the following steps:

●

Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows®

features.

TIP: To quickly return to the computer Start screen from an open app or the Desktop, press the

Windows logo key on your keyboard. Pressing the Windows logo key again will return you

to the previous screen.

●

Connect to the Internet—Set up your wired or wireless network so that you can connect to the

Internet. For more information, see

Using an Internet service provider on page 15.

●

Update your antivirus software—Protect your computer from damage caused by viruses. The

software is preinstalled on the computer. For more information, see

Using antivirus software

on page 66.

●

Get to know your computer—Learn about your computer features. Refer to

Getting to know

your computer on page 4 and Pointing devices and keyboard on page 20 for additional

information.

●

Find installed software—Access a list of the software preinstalled on the computer:

From the Start screen, right-click to display the App bar, and then click the All apps icon. For

details about using the software included with the computer, see the software manufacturer's

instructions, which may be provided with the software or on the manufacturer's website.

●

Back up your hard drive by creating recovery discs or a recovery flash drive. See

Backup and

recovery on page 75.

Finding information

The computer comes with several resources to help you perform various tasks.

Resources For information about

Setup Instructions poster

●

How to set up the computer

●

Help to identify computer components

Windows 8 Basics guide Overview of using and navigating with Windows 8.

Help and Support

To access Help and Support, type help, and then

select Help and Support from the list of apps.

To obtain the latest information in this guide, contact

support. For U.S. support, go to

http://www.hp.com/go/

contactHP. For worldwide support, go to

http://welcome.hp.com/country/us/en/

wwcontact_us.html.

●

Operating system information

●

Software, driver, and BIOS updates

●

Troubleshooting tools

●

How to access support

Regulatory, Safety, and Environmental Notices

To access this guide, select the HP Support

Assistant app from the Start screen, select My

computer, and then select User guides.

● Regulatory and safety information

●

Battery disposal information

Safety & Comfort Guide

To access this guide, select the HP Support

Assistant app from the Start screen, select My

computer, and then select User guides, or go to

http://www.hp.com/ergo.

● Proper workstation setup, posture, health, and work habits

●

Electrical and mechanical safety information

Worldwide Telephone Numbers booklet

This booklet is provided with your computer.

HP support telephone numbers

HP website

To obtain the latest information in this guide, contact

support. For U.S. support, go to

http://www.hp.com/go/

contactHP. For worldwide support, go to

http://welcome.hp.com/country/us/en/

wwcontact_us.html.

● Support information

●

Ordering parts and finding additional help

●

Accessories available for the device

2 Chapter 1 Welcome

Resources For information about

Limited Warranty*

To access the warranty, select the HP Support

Assistant app from the Start screen, select My

computer, and then select User guides, or go to

http://www.hp.com/go/orderdocuments.

Warranty information

*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your

computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited

Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a

printed copy from

http://www.hp.com/go/orderdocuments or write to:

●

North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA

●

Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

●

Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

When you request a printed copy of your warranty, please include your product number, warranty period (found on your

service label), name, and postal address.

IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to

http://www.hp.com/go/

contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

Finding information 3

2 Getting to know your computer

Top

TouchPad

Component Description

(1) Pointing stick Moves the pointer and selects or activates items on the

screen.

(2) Left pointing stick button Functions like the left button on an external mouse.

(3) TouchPad on/off button Turns the TouchPad on and off.

(4) TouchPad zone Moves the pointer and selects or activates items on the

screen.

(5) Left TouchPad button Functions like the left button on an external mouse.

(6) Right pointing stick button Functions like the right button on an external mouse.

(7) Right TouchPad button Functions like the right button on an external mouse.

4 Chapter 2 Getting to know your computer

Lights

Component Description

(1)

Power light ● On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

(2)

Microphone mute light ● On: Microphone is off.

●

Amber: Microphone is on.

(3) Num lock light On: Num lock is on.

(4)

Wireless light

●

White: An integrated wireless device, such as a

wireless local area network (WLAN) device and/or a

Bluetooth® device, is on.

● Amber: All wireless devices are off.

(5)

Mute light

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

(6) Caps lock light On: Caps lock is on.

(7) TouchPad light

●

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

Top 5

Buttons and fingerprint reader (select models only)

Component Description

(1)

Power button ● When the computer is off, press the button to turn on

the computer.

●

When the computer is on, press the button briefly to

initiate Sleep.

● When the computer is in the Sleep state, press the

button briefly to exit Sleep.

●

When the computer is in Hibernation, press the button

briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button

will result in the loss of unsaved information.

If the computer has stopped responding and Windows

shutdown procedures are ineffective, press and hold the

power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, see your power

options. From the Start screen, type power, select Settings,

and then select Power Options.

(2)

Wireless button Turns the wireless feature on or off but does not establish a

wireless connection.

(3)

Volume mute button Mutes and restores speaker sound.

(4) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password

logon.

6 Chapter 2 Getting to know your computer

Keys

Component Description

(1) esc key Displays system information when pressed in combination

with the fn key.

(2) fn key Executes frequently used system functions when pressed

in combination with a function key, the num lk key, or the

esc key.

(3)

Windows logo key Returns you to the Start screen from an open app or the

Desktop.

NOTE: Pressing the Windows logo key again will return

you to the previous screen.

(4) Function keys Execute frequently used system functions when pressed in

combination with the fn key.

(5) Embedded numeric keypad When the keypad is turned on, it can be used like an

external numeric keypad.

Each key on the keypad performs the function indicated by

the icon in the upper-right corner of the key.

(6)

Windows applications key Displays options for a selected object.

(7) num lk key Turns the embedded numeric keypad on and off when

pressed in combination with the fn key.

Top 7

Front

Component Description

(1)

Wireless light

●

White: An integrated wireless device, such as a

wireless local area network (WLAN) device and/

or a Bluetooth® device, is on.

● Amber: All wireless devices are off.

(2)

Power light

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off.

(3)

Battery light

●

White: The computer is connected to external

power and the battery is charged from 90 to 99

percent.

● Amber: The computer is connected to external

power and the battery is charged from 0 to 90

percent.

●

Blinking amber: A battery that is the only

available power source has reached a low

battery level. When the battery reaches a critical

battery level, the battery light begins blinking

rapidly.

●

Off: The battery is fully charged.

(4)

Hard drive light ● Blinking white: The hard drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily

parked the hard drive.

8 Chapter 2 Getting to know your computer

Right

Component Description

(1)

USB 3.0 ports (2) Connect optional USB devices.

(2)

DisplayPort Connects an optional digital display device, such as a high-

performance monitor or projector.

(3) Media Card Reader Reads data from and writes data to digital memory cards

such as Secure Digital (SD).

(4)

External monitor port Connects an external VGA monitor or projector.

(5) Docking connector Connects an optional docking device.

(6)

RJ-45 (network) jack Connects a network cable.

Right 9

Left

Component Description

(1)

Power connector Connects an AC adapter.

(2) Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal

for the internal fan to cycle on and off during routine

operation.

(3)

Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being

mishandled or stolen.

(4)

USB 3.0/USB charging port Connects an optional USB device. The USB charging port

can also charge select models of cell phones and MP3

players, even when the computer is off.

(5)

Audio-out (headphone) jack/Audio-in

(microphone) jack

Produces sound when connected to optional powered

stereo speakers, headphones, earbuds, a headset, or

television audio. Also connects an optional headset

microphone.

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a

headset. For additional safety information, see the

Regulatory, Safety, and Environmental Notices. To access

this guide, select the HP Support Assistant app from the

Start screen, select My computer, and then select User

guides.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and

audio-in (microphone).

(6) Smart card reader Supports optional Smart cards.

10 Chapter 2 Getting to know your computer

Display

Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless

local area networks (WLAN).

(2) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless

wide area networks (WWAN).

(3) Internal microphones (2) Record sound.

(4) Webcam light (select models only) On: The webcam is in use.

(5) Webcam (select models only) Records video and captures still photographs.

For information on using the webcam, access Help and Support.

From the Start screen, type help, and then select Help and

Support from the list of apps.

(6) Internal display switch Turns off the display or initiates Sleep if the display is closed

while the power is on.

NOTE: The display switch is not visible from the outside of the

computer.

*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around

the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and

Environmental Notices that applies to your country or region. To access this guide, select the HP Support Assistant app

from the Start screen, select My computer, and then select User guides.

Display 11

Bottom

Component Description

(1) Wireless and memory module

compartment

Contains the wireless and memory modules.

CAUTION: To prevent an unresponsive system,

replace the wireless module only with a wireless

module authorized for use in the computer by the

governmental agency that regulates wireless devices

in your country or region. If you replace the module

and then receive a warning message, remove the

module to restore computer functionality, and then

contact support through Help and Support. From the

Start screen, type help, and then select Help and

Support.

(2) Travel battery connector Connects an optional travel battery.

(3) Vents (2) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It

is normal for the internal fan to cycle on and off during

routine operation.

(4) Speakers (2) Produce SRS Premium Sound PRO.

NOTE: To use the SRS Premium Sound software,

from the Start screen, type SRS, and then select SRS

Premium Sound from the list of apps.

(5) Hard drive bay Contains the hard drive.

12 Chapter 2 Getting to know your computer

Component Description

(6)

Battery release latch Releases the battery from the battery bay.

(7) Battery bay and SIM slot Contains the battery. Supports a wireless subscriber

identity module (SIM). The SIM slot is located inside

the battery bay on the right side.

Bottom 13

3 Connecting to a network

Your computer can travel with you wherever you go. But even at home, you can explore the globe

and access information from millions of websites using your computer and a wired or wireless

network connection. This chapter will help you get connected to that world.

Connecting to a wireless network

Wireless technology transfers data across radio waves instead of wires. Your computer may be

equipped with one or more of the following wireless devices:

●

Wireless local area network (WLAN) device—Connects the computer to wireless local area

networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate

offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and

universities. In a WLAN, the mobile wireless device in your computer communicates with a

wireless router or a wireless access point.

●

HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN)

device that gives you wireless connectivity over a much larger area. Mobile network operators

install base stations (similar to cell phone towers) throughout large geographic areas, effectively

providing coverage across entire states, regions, or even countries.

For more information about wireless technology, see the information and website links provided in

Help and Support. From the Start screen, type help, and then select Help and Support.

Using the wireless controls

You can control the wireless devices in your computer using these features:

●

Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless

button)

●

Operating system controls

Using the wireless button

The computer has a wireless button, one or more wireless devices, and one or two wireless lights,

depending on the model. All of the wireless devices on your computer are enabled at the factory, so

the wireless light is on (white) when you turn on the computer.

The wireless light indicates the overall power state of your wireless devices, not the status of

individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light

is off, all wireless devices are off.

NOTE: On some models, the wireless light is amber when all wireless devices are off.

Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or

turn off the wireless devices simultaneously.

Using operating system controls

The Network and Sharing Center allows you to set up a connection or network, connect to a network,

manage wireless networks, and diagnose and repair network problems.

14 Chapter 3 Connecting to a network

To use operating system controls:

▲ From the Start screen, type network and sharing, select Settings, and then select Network

and Sharing Center.

For more information, from the Start screen, type help, and then select Help and Support.

Using a WLAN

With a WLAN device, you can access a wireless local area network (WLAN), which is composed of

other computers and accessories that are linked by a wireless router or a wireless access point.

NOTE: The terms wireless router and wireless access point are often used interchangeably.

●

A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points

that can accommodate a large number of computers and accessories and can separate critical

network functions.

●

A home or small office WLAN typically uses a wireless router, which allows several wireless and

wired computers to share an Internet connection, a printer, and files without requiring additional

pieces of hardware or software.

To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided

through a service provider or a public or corporate network).

Using an Internet service provider

When you are setting up Internet access in your home, you must establish an account with an

Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The

ISP will help set up the modem, install a network cable to connect your wireless computer to the

modem, and test the Internet service.

NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this

information and store it in a safe place.

Connecting to a wireless network 15

Setting up a WLAN

To set up a WLAN and connect to the Internet, you need the following equipment:

● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from

an Internet service provider

●

A wireless router (2) (purchased separately)

●

A wireless computer (3)

NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type

of modem you have.

The illustration below shows an example of a wireless network installation that is connected to the

Internet.

As your network grows, additional wireless and wired computers can be connected to the network to

access the Internet.

For help in setting up your WLAN, see the information provided by your router manufacturer or your

ISP.

Configuring a wireless router

For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP.

NOTE: It is recommended that you initially connect your new wireless computer to the router by

using the network cable provided with the router. When the computer successfully connects to the

Internet, disconnect the cable, and access the Internet through your wireless network.

Protecting your WLAN

When you set up a WLAN or access an existing WLAN, always enable security features to protect

your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and

airports may not provide any security. If you are concerned about the security of your computer in a

hotspot, limit your network activities to email that is not confidential and basic Internet surfing.

Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected

signals. Take the following precautions to protect your WLAN:

●

Use a firewall.

A firewall checks both data and requests for data that are sent to your network, and discards any

suspicious items. Firewalls are available in both software and hardware. Some networks use a

combination of both types.

●

Use wireless encryption.

Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over

the network. For more information, from the Start screen, type help, and then select Help and

Support.

16 Chapter 3 Connecting to a network

Connecting to a WLAN

To connect to the WLAN, follow these steps:

1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless

light is off, press the wireless button.

NOTE: On some models, the wireless light is amber when all wireless devices are off.

2. On the Windows desktop, tap and hold, or click the network status icon in the notification area,

at the far right of the taskbar.

3. Select your WLAN from the list.

4. Click Connect.

If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the

code, and then click OK to complete the connection.

NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.

NOTE: If you do not see the WLAN you want to connect to, from the Desktop, right-click the

network status icon, and then select Open Network and Sharing Center. Click Set up a new

connection or network. A list of options is displayed, allowing you to manually search for and

connect to a network or to create a new network connection.

After the connection is made, place the mouse pointer over the network status icon in the notification

area, at the far right of the taskbar, to verify the name and status of the connection.

NOTE: The functional range (how far your wireless signals travel) depends on WLAN

implementation, router manufacturer, and interference from other electronic devices or structural

barriers such as walls and floors.

Using HP Mobile Broadband (select models only)

HP Mobile Broadband enables your computer to use WWANs to access the Internet from more

places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a

network service provider (called a mobile network operator), which in most cases is a cellular phone

network operator. Coverage for HP Mobile Broadband is similar to cellular phone voice coverage.

When used with mobile network operator service, HP Mobile Broadband gives you the freedom to

stay connected to the Internet, send email, or connect to your corporate network whether you are on

the road or outside the range of Wi-Fi hotspots.

HP supports the following technologies:

●

HSPA (High Speed Packet Access), which provides access to networks based on the Global

System for Mobile Communications (GSM) telecommunications standard.

●

EV-DO (Evolution Data Optimized), which provides access to networks based on the code

division multiple access (CDMA) telecommunications standard.

You may need the HP Mobile Broadband Module serial number to activate mobile broadband service.

The serial number is printed on a label inside the battery bay of your computer.

Some mobile network operators require the use of a SIM. A SIM contains basic information about

you, such as a personal identification number (PIN), as well as network information. Some computers

include a SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be provided

in the HP Mobile Broadband information provided with your computer or the mobile network operator

may provide it separately from the computer.

Connecting to a wireless network 17

For information about inserting and removing the SIM, see the Inserting and removing a SIM

on page 18.

For information about HP Mobile Broadband and how to activate service with a preferred mobile

network operator, see the HP Mobile Broadband information included with your computer. For

additional information, see the HP website at

http://www.hp.com/go/mobilebroadband (select regions/

countries only).

Inserting and removing a SIM

CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM.

To insert a SIM, follow these steps:

1. Shut down the computer.

2. Close the display.

3. Disconnect all external devices connected to the computer.

4. Unplug the power cord from the AC outlet.

5. Remove the battery (see

Inserting or removing the battery on page 38).

6. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.

7. Replace the battery (see

Inserting or removing the battery on page 38).

NOTE: HP Mobile Broadband will be disabled if the battery is not replaced.

8. Turn the computer right-side up, and then reconnect AC power and external devices to the

computer.

9. Turn on the computer.

To remove a SIM, press in on the SIM, and then remove it from the slot.

Using GPS (select models only)

Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites

deliver location, speed, and direction information to GPS-equipped systems.

For more information, see the HP GPS and Location software Help.

Using Bluetooth wireless devices

A Bluetooth device provides short-range wireless communications that replace the physical cable

connections that traditionally link electronic devices such as the following:

●

Computers (desktop, notebook, PDA)

●

Phones (cellular, cordless, smart phone)

●

Imaging devices (printer, camera)

●

Audio devices (headset, speakers)

●

Mouse

Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network

(PAN) of Bluetooth devices. For information about configuring and using Bluetooth devices, see the

Bluetooth software Help.

18 Chapter 3 Connecting to a network

Connecting to a wired network

There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LAN

connection uses a network cable and is much faster than a modem, which uses a telephone cable.

Both cables are sold separately.

WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a

modem cable or telephone cable into an RJ-45 (network) jack.

Connecting to a local area network (LAN)

Use a LAN connection if you want to connect the computer directly to a router in your home (instead

of working wirelessly), or if you want to connect to an existing network at your office.

Connecting to a LAN requires an 8-pin, RJ-45 network cable.

To connect the network cable, follow these steps:

1. Plug the network cable into the network jack (1) on the computer.

2. Plug the other end of the network cable into a network wall jack (2) or router.

NOTE: If the network cable contains noise suppression circuitry (3), which prevents

interference from TV and radio reception, orient the circuitry end of the cable toward the

computer.

Connecting to a wired network 19

4 Pointing devices and keyboard

Using pointing devices

NOTE: In addition to the pointing devices included with your computer, you can use an external

USB mouse (purchased separately) by connecting it to one of the USB ports on the computer.

Setting pointing device preferences

Use Mouse Properties in Windows to customize settings for pointing devices, such as button

configuration, click speed, and pointer options.

To access Mouse Properties:

●

From the Start screen, type mouse, select Settings, and then select Mouse.

Using the pointing stick

Press the pointing stick in the direction you want to move the pointer on the screen. Use the left and

right pointing stick buttons as you would the left and right buttons on an external mouse.

Using the TouchPad

To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.

Use the left and right TouchPad buttons like the buttons on an external mouse.

Turning the TouchPad off and on

To turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.

Using TouchPad gestures

Your TouchPad or touch screen (select models only), allows you to navigate the pointing device on

the screen by using your fingers to control the pointer action.

TIP: For touch screen computers, you may perform the gestures on the display, on the TouchPad or

a combination of the two.

The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the

TouchPad at the same time.

20 Chapter 4 Pointing devices and keyboard

NOTE: TouchPad gestures are not supported in all programs.

1. From the Start screen, type mouse, select Settings, and then select Mouse from the list of

apps.

2. Click the Device Settings tab, select the device in the window that is displayed, and then click

Settings.

3. Click a gesture to activate the demonstration.

To turn the gestures off or on:

1. From the Start screen, type mouse, select Settings, and then select Mouse from the list of

apps.

2. Click the Device Settings tab, select the device in the window that is displayed, and then click

Settings.

3. Select the check box next to the gesture that you want to turn off or on.

4. Click Apply, and then click OK.

Tapping

To make an on-screen selection, use the Tap function on the TouchPad.

●

Point to an item on the screen, and then tap one finger on the TouchPad zone to make a

selection. Double-tap an item to open it.

NOTE: Press and hold on the TouchPad to open a help screen that provides information about the

selected item.

Scrolling

Scrolling is useful for moving up, down, or sideways on a page or image.

●

Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or

right.

Using pointing devices 21

Pinching/zooming

Pinching and zooming allow you to zoom out or in on images or text.

●

Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers

apart.

●

Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers

together.

Rotating (select models only)

Rotating allows you to turn items such as photos.

●

Point to an object, and then anchor the forefinger of your left hand in the TouchPad zone. Using

your right hand, slide your forefinger in a sweeping motion from 12 o’clock to 3 o’clock. To

reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock.

22 Chapter 4 Pointing devices and keyboard

NOTE: Rotate is intended for specific apps where you can manipulate an object or image. It may

not be functional for all apps.

2-Finger click (select models only)

2-Finger click allows you to make menu selections for an object on the screen.

●

Place two fingers on the TouchPad zone and press to open the options menu for the selected

object.

Flicking (select models only)

Flicking allows you to navigate through screens or quickly scroll through documents.

●

Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up,

down, left or right.

Using pointing devices 23

Edge swipes (select models only)

Edge swipes allow you to access toolbars on your computer for tasks such as changing settings and

finding or using apps.

Right-edge swipe

The right-edge swipe accesses the charms, which let you Search, Share, start apps, access Devices,

or change Settings.

●

Swipe your finger gently from the right edge to display the charms.

Top-edge swipe

The top-edge swipe allows you to open apps available from the start screen.

IMPORTANT: When an app is active, the top-edge gesture varies depending on the app.

●

Swipe your finger gently from the top edge to display available apps.

24 Chapter 4 Pointing devices and keyboard

Left-edge swipe

Swipe your finger gently from the left edge of the TouchPad to switch between recently opened apps.

●

Swipe from the left edge of the TouchPad to switch between apps.

Using the keyboard

The keyboard and mouse allow you to type items, scroll and to perform the same functions as using

touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific

functions .

TIP: The Windows logo key on the keyboard allows you to quickly return to the Start screen

from an open app or the Desktop. Pressing the Windows logo key again will return you to the

previous screen.

Using the keyboard 25

NOTE: Depending on the country or region, your keyboard may have different keys and keyboard

functions than those discussed in this section.

Identifying the hot keys

A hot key is a combination of the fn key and either the esc key or one of the function keys.

To use a hot key:

▲

Briefly press the fn key, and then briefly press the second key of the hot key combination.

Hot key combination Description

fn+esc Displays system information.

fn+f2 Launches HP Power Assistant. Displays charge information for all installed batteries. The display

indicates which batteries are charging and reports the amount of charge remaining in each battery.

fn+f3 Initiates Sleep, which saves your information in system memory. The display and other system

components turn off and power is conserved.

To exit Sleep, briefly press the power button.

CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.

NOTE: If a critical battery level occurs while the computer is in the Sleep state, the computer

initiates Hibernation and the information stored in system memory is saved to the hard drive.

The function of the fn+f3 hot key can be changed. For example, you can set the fn+f3 hot key to

initiate Hibernation instead of Sleep. In all Windows operating system windows, references to the

sleep button apply to the fn+f3 hot key.

fn+f4 Switches the screen image among display devices connected to the system. For example, if a

monitor is connected to the computer, fn+f4 alternates the screen image from computer display to

monitor display to simultaneous display on both the computer and the monitor.

Most external monitors receive video information from the computer using the external VGA video

standard. The fn+f4 hot key can also alternate images among other devices that are receiving video

information from the computer.

fn+ f6 Decreases speaker volume.

fn+f7 Increases speaker volume.

fn+f8 Mutes or restores microphone input.

fn+f9 Decreases the screen brightness level.

fn+f10 Increases the screen brightness level.

fn+f11 Turns keyboard backlight on full brightness, half brightness and off.

NOTE: The keyboard backlight is turned on at the factory. To extend battery life, turn off the

keyboard backlight.

26 Chapter 4 Pointing devices and keyboard

Using keypads

The computer includes an embedded numeric keypad. The computer also supports an optional

external numeric keypad, or an optional external keyboard that includes a numeric keypad.

Using the embedded numeric keypad

Component Description

(1) fn key Turns the embedded numeric keypad on and off when pressed

in combination with the num lk key.

NOTE: The embedded numeric keypad will not function while

an external keyboard or numeric keypad is connected to the

computer.

(2) Embedded numeric keypad When the keypad is turned on, it can be used like an external

numeric keypad.

Each key on the keypad performs the function indicated by the

icon in the upper-right corner of the key.

(3) num lk key Turns the embedded numeric keypad on and off when pressed

in combination with the fn key.

NOTE: The keypad function that is active when the computer is

turned off is reinstated when the computer is turned back on.

Using the keyboard 27

Turning the embedded numeric keypad on and off

Press fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off the

keypad.

NOTE: The embedded numeric keypad is turned off while an external keyboard or numeric keypad

is connected to the computer.

Switching key functions on the embedded numeric keypad

You can temporarily alternate the functions of keys on the embedded numeric keypad between their

standard keyboard functions and their keypad functions:

●

To use the navigational function of a keypad key while the keypad is off, press and hold the fn

key while pressing the keypad key.

●

To use the standard function of a keypad key while the keypad is on:

◦ Press and hold the fn key to type in lowercase.

◦

Press and hold fn+shift to type in uppercase.

Using an optional external numeric keypad

Keys on most external numeric keypads function differently according to whether num lock is on or

off. (Num lock is turned off at the factory.) For example:

●

When num lock is on, most keypad keys type numbers.

●

When num lock is off, most keypad keys function like the arrow, page up, or page down keys.

When num lock on an external keypad is turned on, the num lock light on the computer is turned on.

When num lock on an external keypad is turned off, the num lock light on the computer is turned off.

To turn num lock on or off on an external keypad as you work:

▲

Press the num lk key on the external keypad, not on the computer.

28 Chapter 4 Pointing devices and keyboard

5 Multimedia

Your computer may include the following:

●

Integrated speaker(s)

●

Integrated microphone(s)

● Integrated webcam

● Preinstalled multimedia software

●

Multimedia buttons or keys

Audio

On your HP computer, you can play music CDs using an optional external optical drive (purchased

separately), download and listen to music, stream audio content from the web (including radio),

record audio, or mix audio and video to create multimedia. To enhance your listening enjoyment,

attach external audio devices such as speakers or headphones.

Connecting speakers

You can attach wired speakers to your computer by connecting them to a USB port on your computer

or on a docking device. To connect wireless speakers to your computer, follow the device

manufacturer's instructions. Before connecting audio devices, be sure to adjust the volume.

Connecting headphones/microphone

You can connect wired headphones to the Audio-out (headphone) jack/Audio-in (microphone) jack on

your computer. Also you can connect an optional headset microphone. For best results when

recording, speak directly into the microphone and record sound in a setting free of background noise.

To connect wireless headphones to your computer, follow the device manufacturer's instructions.

WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,

earbuds, or a headset. For additional safety information, see the Regulatory, Safety and

Environmental Notices. To access this guide, select the HP Support Assistant app from the Start

screen, select My computer, and then select User guides.

NOTE: When a device is connected to the jack, the computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out

(headphone) and audio-in (microphone).

Adjusting the volume

Depending on your computer model, you can adjust the volume using the following:

●

Volume buttons

●

Volume hot keys (specific keys pressed in combination with the fn key)

●

Volume keys

Audio 29

WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,

earbuds, or a headset. For additional safety information, see the Regulatory, Safety and

Environmental Notices. To access this guide, select the HP Support Assistant app from the Start

screen, select My computer, and then select User guides.

NOTE: Volume can also be controlled through the operating system and some programs.

NOTE: Refer to Getting to know your computer on page 4 for information on what type of volume

controls your computer has.

Checking audio functions on the computer

NOTE: For best results when recording, speak directly into the microphone and record sound in a

setting free of background noise.

To check the audio functions on your computer, follow these steps:

1. From the Start screen, type control, and then select Control Panel from the list of apps.

2. Select Hardware and Sound > Sound.

When the Sound window opens, select the Sounds tab. Under Program Events, select any

sound event, such as a beep or alarm and then click Test. You should hear sound through the

speakers or through connected headphones.

To check the recording functions on your computer, follow these steps:

1. From the Start screen, type sound, and then select Sound Recorder from the list of apps.

2. Click Start Recording and speak into the microphone. Save the file to your Desktop.

3. Open a multimedia program and play back the recording.

To confirm or change the audio settings on your computer:

1. From the Start screen, type control, and then select Control Panel from the list of apps.

2. Select Hardware and Sound > Sound.

Webcam (select models only)

Your computer includes an integrated webcam. With the preinstalled software, you can use the

webcam to take a photo or record a video. You can preview and save the photo or video recording.

The webcam software enables you to experiment with the following features:

●

Capturing and sharing video

●

Streaming video with instant message software

●

Taking still photos

Administrators can set the security level for Face Recognition in the Security Manager Setup Wizard

or HP ProtectTools Administrative Console. For more information, see the HP ProtectTools Getting

Started guide (select models only) or the Face Recognition software Help. To access this guide,

select the HP Support Assistant app from the Start screen, select My computer, and then select

User guides. For details about using the webcam, refer to the help for the app.

30 Chapter 5 Multimedia

Video

Your computer has the following external video ports:

●

VGA

●

DisplayPort

NOTE: Refer to Getting to know your computer on page 4 for information about your computer's

video ports.

VGA

The external monitor port, or VGA port, is an analog display interface that connects an external VGA

display device such as an external VGA monitor or a VGA projector to the computer.

1. To connect a VGA display device, connect the device cable to the external monitor port.

2. Press f4 to alternate the screen image between 4 display states:

●

PC screen only: View the screen image on the computer only.

●

Duplicate: View the screen image simultaneously on both the computer and external

device.

●

Extend: View the screen image extended across both the computer and external device.

●

Second screen only: View the screen image on the external device only.

Each time you press f4, the display state changes.

NOTE: Adjust the screen resolution of the external device, especially if you choose the “Extend”

option. From the Start screen, type control, and then select Control Panel from the list of apps.

Select Appearance and Personalization, and then select Adjust screen resolution under Display

for best results.

DisplayPort

The DisplayPort connects the computer to an optional video or audio device, such as a high-definition

television, or to any compatible digital or audio component. The DisplayPort delivers higher

performance than the VGA external monitor port and improves digital connectivity.

Video 31

NOTE: To transmit video and/or audio signals through the DisplayPort, you need a DisplayPort

cable (purchased separately).

NOTE: One DisplayPort device can be connected to the DisplayPort port on the computer. The

information displayed on the computer screen can be simultaneously displayed on the DisplayPort

device.

To connect a video or audio device to the DisplayPort:

1. Connect one end of the DisplayPort cable to the DisplayPort port on the computer.

2. Connect the other end of the cable to the video device, and then see the device manufacturer’s

instructions for additional information.

NOTE: To remove the device cable, press down on connector release button to disconnect it on the

computer.

Intel Wireless Display (select models only)

Intel® Wireless Display allows you to share your computer content wirelessly on your TV. To

experience wireless display, a wireless TV adapter (purchased separately) is required. DVDs that

have output protection may not play on Intel Wireless Display. (However, DVDs that do not have

output protect will play.) Blu-ray discs, which have output protection, will not play on Intel Wireless

Display. For details about using the wireless TV adapter, see the manufacturer's instructions.

NOTE: Be sure that wireless is enabled on your computer before using the wireless display.

32 Chapter 5 Multimedia

6 Power management

NOTE: A computer may have a power button or a power switch. The term power button is used

throughout this guide to see both types of power controls.

Shutting down the computer

CAUTION: Unsaved information is lost when the computer shuts down.

The shutdown command closes all open programs, including the operating system, and then turns off

the display and computer.

Shut down the computer under any of the following conditions:

●

When you need to replace the battery or access components inside the computer

●

When you are connecting an external hardware device that does not connect to a Universal

Serial Bus (USB) port

●

When the computer will be unused and disconnected from external power for an extended

period

Although you can turn off the computer with the power button, the recommended procedure is to use

the Windows shutdown command:

NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or

Hibernation before shutdown is possible by briefly pressing the power button.

1. Save your work and close all open programs.

2. From the Start screen, point to the upper-right or lower-right corner of the screen.

3. Select Settings, click the Power icon, and then click Shut down.

If the computer is unresponsive and you are unable to use the preceding shutdown procedure, try the

following emergency procedures in the sequence provided:

●

Press ctrl+alt+delete. Click the Power icon, and then click Shut Down.

●

Press and hold the power button for at least 5 seconds.

●

Disconnect the computer from external power.

●

On models with a user-replaceable battery, remove the battery.

Setting power options

Using power-saving states

Sleep is enabled at the factory.

When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory.

CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video

playback functionality, or loss of information, do not initiate sleep while reading from or writing to a

disc or an external media card.

Shutting down the computer 33

NOTE: You cannot initiate any type of networking connection or perform any computer functions

while the computer is in the Sleep state.

Initiating and exiting Sleep

With the computer on, you can initiate Sleep in any of the following ways:

●

Briefly press the power button.

● From the Start screen, point to the upper-right or lower-right corner of the screen. When the

charms displays, select Settings, click the Power icon, and then click Sleep.

To exit Sleep, briefly press the power button.

When the computer exits Sleep, the power lights turn on and the computer returns to the screen

where you stopped working.

NOTE: If you have set a password to be required on wakeup, you must enter your Windows

password before the computer will return to the screen.

Enabling and exiting user-initiated Hibernation

You can enable user-initiated Hibernation and change other power settings and timeouts using Power

Options:

1. From the Start screen, type power, select Settings, and then select Power Options.

2. In the left pane, click Choose what the power button does.

3. Click Change Settings that are currently unavailable.

4. In the When I press the power button area, select Hibernate.

5. Click Save changes.

To exit Hibernation, briefly press the power button. The power lights turn on and your work returns to

the screen where you stopped working.

NOTE: If you have set a password to be required on wakeup, you must enter your Windows

password before your work will return to the screen.

Setting password protection on wakeup

To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow

these steps:

1. From the Start screen, type power, select Settings, and then select Power Options.

2. In the left pane, click Require a password on wakeup.

3. Click Change Settings that are currently unavailable.

4. Click Require a password (recommended).

NOTE: If you need to create a user account password or change your current user account

password, click Create or change your user account password, and then follow the on-

screen instructions. If you do not need to create or change a user account password, go to step

5. Click Save changes.

34 Chapter 6 Power management

Using the power meter

The power meter is located on the Windows desktop in the notification area, at the far right of the

taskbar. The power meter allows you to quickly access power settings and view the remaining battery

charge.

●

To display the percentage of remaining battery charge and the current power plan, move the

pointer over the power meter icon.

● To access Power Options, or to change the power plan, click the power meter icon and select an

item from the list.

Different power meter icons indicate whether the computer is running on battery or external power.

The icon also displays a message if the battery has reached a low or critical battery level.

Using the power meter and power settings

The power meter is located on the Desktop. The power meter allows you to quickly access power

settings and view the remaining battery charge.

●

To display the percentage of remaining battery charge and the current power plan, on the

Desktop, point over the power meter icon.

●

To use Power Options, or to change the power plan, click the power meter icon and select an

item from the list. From the Start screen, you can also type power, select Settings, and then

select Power Options.

Different power meter icons indicate whether the computer is running on battery or external power.

The icon also displays a message if the battery has reached a low or critical battery level.

Using battery power

WARNING! To reduce potential safety issues, use only the battery provided with the computer, a

replacement battery provided by HP, or a compatible battery purchased from HP.

The computer runs on battery power whenever it is not plugged into external AC power. Computer

battery life varies, depending on power management settings, running programs, display brightness,

external devices connected to the computer, and other factors. Keeping the battery in the computer

whenever the computer is plugged into AC power charges the battery and also protects your work in

case of a power outage. If the computer contains a charged battery and is running on external AC

power, the computer automatically switches to battery power if the AC adapter is disconnected on the

computer or an AC power loss occurs.

NOTE: When you disconnect AC power, the display brightness is automatically decreased to save

battery life. Select computer models can switch between graphic modes to increase battery life. For

more information, see

Switchable graphics (select models only) on page 41.

Finding additional battery information

HP Support Assistant provides the tools and information about the battery. To access battery

information, select the HP Support Assistant app from the Start screen, and then select Battery

and performance.

●

Battery Check tool to test battery performance

●

Information on calibration, power management, and proper care and storage to maximize battery

life

●

Information on battery types, specifications, life cycles, and capacity

Setting power options 35

To access battery information:

▲ To access battery information, select the HP Support Assistant app from the Start screen, and

then select Battery and performance.

36 Chapter 6 Power management

Using Battery Check

Help and Support provides information on the status of the battery installed in the computer.

To run Battery Check:

1. Connect the AC adapter to the computer.

NOTE: The computer must be connected to external power for Battery Check to work properly.

2. To access battery information, select the HP Support Assistant app from the Start screen, and

then select Battery and performance.

Battery Check examines the battery and its cells to see if they are functioning properly, and then

reports the results of the examination.

Displaying the remaining battery charge

▲

Move the pointer over the power meter icon on the Windows desktop in the notification area, at

the far right of the taskbar.

Maximizing battery discharge time

Battery discharge time varies depending on features you use while on battery power. Maximum

discharge time gradually decreases as the battery storage capacity naturally degrades.

Tips for maximizing battery discharge time:

●

Lower the brightness on the display.

●

Remove the battery on the computer when it is not being used or charged, if the computer

contains a user-replaceable battery

●

Store the user-replaceable battery in a cool, dry location.

● Select the Power saver setting in Power Options.

Managing low battery levels

The information in this section describes the alerts and system responses set at the factory. Some

low-battery alerts and system responses can be changed using Power Options. Preferences set

using Power Options do not affect lights.

From the Start screen, type power, select Settings, and then select Power Options.

Identifying low battery levels

When a battery that is the sole power source for the computer reaches a low or critical battery level,

the following behavior occurs:

●

The battery light indicates a low or critical battery level.

– or –

●

The power meter icon in the notification area shows a low or critical battery notification.

NOTE: For additional information about the power meter, see Using the power meter

on page 35.

If the computer is on or in the Sleep state, the computer remains briefly in the Sleep state, and then

shuts down and loses any unsaved information.

Setting power options 37

Resolving a low battery level

Resolving a low battery level when external power is available

▲ Connect one of the following devices:

●

AC adapter

●

Optional docking or expansion device

● Optional power adapter purchased as an accessory from HP

Resolving a low battery level when no power source is available

To resolve a low battery level when no power source is available, save your work and shut down the

computer.

Inserting or removing the battery

Inserting a battery

To insert the battery:

1. Turn the computer upside down on a flat surface, with the battery bay away from you.

2. Insert the battery connector end of the battery into the bay, aligning it to the left edge.

3. Slide the battery (1) into the bay until it drops and the latch snaps (2), then slide the latch to the

left to lock the battery.

NOTE: In the locked position there will be no red color shown in the latch slot.

Removing a battery

To remove the battery:

CAUTION: Removing a battery that is the sole power source for the computer can cause loss of

information. To prevent loss of information, save your work and shut down the computer through

Windows before removing the battery.

1. Turn the computer upside down on a flat surface, with the battery bay away from you.

2. Slide the battery latch to the right (1) to release the battery.

38 Chapter 6 Power management

3. Slide the battery outward, then lift the front of the battery (2), and then pull it outward (3) to

remove the battery from the computer.

Conserving battery power

●

From the Start screen, type power, select Settings, and then select Power Options.

●

Select low power-use settings through Power Options.

●

Turn off wireless and LAN connections and exit modem applications when you are not using

them.

●

Disconnect unused external devices that are not plugged into an external power source.

●

Stop, disable, or remove any external media cards that you are not using.

●

Decrease screen brightness.

●

Before you leave your work, initiate Sleep, or shut down the computer.

Storing a user-replaceable battery

CAUTION: To reduce the risk of damage to a battery, do not expose it to high temperatures for

extended periods of time.

If a computer will be unused and unplugged from external power for more than 2 weeks, remove the

user-replaceable battery and store it separately.

To prolong the charge of a stored battery, place it in a cool, dry place.

NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent,

recharge the battery before returning it to storage.

Calibrate a battery before using it if it has been stored for one month or more.

Disposing of a user-replaceable battery

WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short

external contacts; do not dispose of in fire or water.

See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access this

guide, select the HP Support Assistant app from the Start screen, select My computer, and then

Setting power options 39

select User guides. To access battery information, select the HP Support Assistant app from the

Start screen, and then select Battery and performance.

Replacing a user-replaceable battery

Battery Check notifies you to replace the battery when an internal cell is not charging properly or

when the battery storage capacity has reached a weak condition. If the battery is possibly covered by

an HP warranty, instructions include a warranty ID. A message refers you to the HP website for more

information about ordering a replacement battery.

Using external AC power

WARNING! Do not charge the computer battery while you are onboard aircraft.

WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,

a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.

NOTE: For information on connecting to AC power, see the Setup Instructions poster provided in

the computer box.

External AC power is supplied through an approved AC adapter or an optional docking or expansion

device.

Connect the computer to external AC power under any of the following conditions:

●

When charging or calibrating a battery

●

When installing or modifying system software

●

When writing information to an optional external optical CD, a DVD, or a BD

●

When running Disk Defragmenter

● When performing a backup or recovery

When you connect the computer to external AC power, the following events occur:

●

The battery begins to charge.

●

If the computer is turned on, the power meter icon in the notification area changes appearance.

When you disconnect external AC power, the following events occur:

●

The computer switches to battery power.

●

The display brightness is automatically decreased to save battery life.

Testing an AC adapter

Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to

AC power:

●

The computer does not turn on.

● The display does not turn on.

●

The power lights are off.

To test the AC adapter:

40 Chapter 6 Power management

NOTE: The following instructions apply to computers with user-replaceable batteries.

1. Shut down the computer.

2. Remove the battery (see

Inserting or removing the battery on page 38).

3. Turn the computer right-side up, then connect the AC adapter to the computer, and then plug it

into an AC outlet.

4. Turn on the computer.

●

If the power lights turn on, the AC adapter is working properly.

●

If the power lights remain off, the AC adapter is not functioning and should be replaced.

Contact support for information on obtaining a replacement AC power adapter.

Switchable graphics (select models only)

Select computers are equipped with switchable graphics.

●

Switchable graphics—Supported by both AMD™ and Intel.

NOTE: To determine whether your computer supports switchable graphics, see your notebook

graphics processor configuration. Intel HR Central Processing Units (CPUs) and AMD Trinity series

Accelerated Processing Units (APUs) support switchable graphics.

Switchable graphics offers two modes for processing graphics:

●

Performance mode—Runs application with optimal performance.

●

Power Saving mode—Conserves battery life.

Using switchable graphics (select models only)

Switchable graphics allow you to switch between Performance mode and Power Saving mode.

To manage your switchable graphics settings:

1. From the Desktop, right-click on a blank area of the computer desktop, and then select

Configure Switchable Graphics.

2. Click the Power tab, and then select Switchable Graphics.

Switchable graphics assigns individual applications to either Performance mode or Power Saving

mode, based on power requirements. You can also manually modify the settings for an individual

application by locating the application under Recent Applications drop-down menu, or by clicking

Browse, located below Other Applications. You can switch between Performance mode and Power

Saving mode.

NOTE: For more information, see the switchable graphics software Help.

Setting power options 41

7 External cards and devices

Using Media Card Reader cards (select models only)

Optional digital cards provide secure data storage and convenient data sharing. These cards are

often used with digital media–equipped cameras and PDAs as well as with other computers.

To determine the digital card formats that are supported on your computer, see

Getting to know your

computer on page 4.

Inserting a digital card

CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert

a digital card.

1. Hold the card label-side up, with the connectors facing the computer.

2. Insert the card into the Media Card Reader, and then press in on the card until it is firmly seated.

You will hear a sound when the device has been detected, and a menu of options may be

displayed.

Removing a digital card

CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following

procedure to safely remove the digital card.

1. Save your information and close all programs associated with the digital card.

2. Click the remove hardware icon in the notification area, at the far right of the taskbar. Then

follow the on-screen instructions.

42 Chapter 7 External cards and devices

3. Press in on the card (1), and then remove it from the slot (2).

NOTE: If the card does not eject, pull the card out of the slot.

Using smart cards (select models only)

NOTE: The term smart card is used throughout this chapter to see both smart cards and Java™

Cards.

A smart card is a credit card-sized accessory that carries a microchip containing memory and a

microprocessor. Like personal computers, smart cards have an operating system to manage input

and output, and they include security features to protect against tampering. Industry-standard smart

cards are used with the smart card reader (select models only).

A PIN is needed to gain access to the contents of the microchip. For more information about smart

card security features, see Help and Support. From the Start screen, type help, and then select Help

and Support.

Inserting a smart card

1. Hold the card label-side up, and gently slide the card into the smart card reader until the card is

seated.

2. Follow the on-screen instructions for logging on to the computer using the smart card PIN.

Using smart cards (select models only) 43

Removing a smart card

▲ Grasp the edge of the smart card, and then pull it out of the smart card reader.

Using a USB device

Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external

device, such as a USB keyboard, mouse, drive, printer, scanner, or hub.

Some USB devices may require additional support software, which is usually included with the

device. For more information about device-specific software, see the manufacturer's instructions.

These instructions may be provided with the software, on disc, or on the manufacturer’s website.

The computer has at least 1 USB port that supports USB 1.0, 1.1, 2.0, or 3.0 devices. Your computer

may also have a USB charging port that provides power to an external device. An optional docking

device or USB hub provides additional USB ports that can be used with the computer.

Connecting a USB device

CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the

device.

▲

Connect the USB cable for the device to the USB port.

NOTE: The following illustration may look slightly different than your computer.

You will hear a sound when the device has been detected.

NOTE: The first time you connect a USB device, a message in the notification area lets you know

that the device is recognized by the computer.

44 Chapter 7 External cards and devices

Removing a USB device

CAUTION: To reduce the risk of damage to a USB connector, do not pull on the cable to remove

the USB device.

CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following

procedure to safely remove the USB device.

1. To remove a USB device, save your information and close all programs associated with the

device.

2. Click the remove hardware icon in the notification area, at the far right of the taskbar, and then

follow the on-screen instructions.

3. Remove the device.

Using optional external devices

NOTE: For more information about required software and drivers, or to learn which computer port to

use, see the manufacturer's instructions.

To connect an external device to the computer:

CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be

sure that the device is turned off and the AC power cord is unplugged.

1. Connect the device to the computer.

2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet.

3. Turn off the device.

To disconnect an unpowered external device, turn off the device, and then disconnect it on the

computer. To disconnect a powered external device, turn off the device, disconnect it on the

computer, and then unplug the AC power cord.

Using optional external drives

Removable external drives expand your options for storing and accessing information. A USB drive

can be added by connecting the drive to a USB port to the computer.

NOTE: HP external USB optical drives should be connected to the powered USB port to the

computer.

USB drives include the following types:

●

1.44-megabyte diskette drive

● Hard drive module

●

External optical drive (CD, DVD, and Blu-ray)

●

MultiBay device

Using the docking connector

The docking connector connects the computer to an optional docking device. An optional docking

device provides additional ports and connectors that can be used with the computer.

To connect the computer to a docking device:

1. Pull out the connect button (1) on the docking device to retract the locking mechanism.

Using optional external devices 45

2. Align the docking posts on the docking device with the receptors on the bottom of the computer

and lower the computer into the docking device (2) until the computer is seated.

3. Push in the connect button (1) on the docking device to secure the docking device to the

computer. The connect light (2) turns on when the computer is fully docked.

46 Chapter 7 External cards and devices

8Drives

Handling drives

CAUTION: Drives are fragile computer components that must be handled with care. Refer to the

following cautions before handling drives. Additional cautions are included with the procedures to

which they apply.

Observe these precautions:

●

Before you move a computer that is connected to an external hard drive, initiate Sleep and allow

the screen to clear, or properly disconnect the external hard drive.

●

Before handling a drive, discharge static electricity by touching the unpainted metal surface of

the drive.

●

Do not touch the connector pins on a removable drive or on the computer.

●

Handle a drive carefully; do not drop a drive or place items on it.

●

Before removing or inserting a drive, shut down the computer. If you are unsure whether the

computer is off, in the Sleep state, turn the computer on, and then shut it down through the

operating system.

●

Do not use excessive force when inserting a drive into a drive bay.

●

Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The

write process is sensitive to vibration.

●

When the battery is the only source of power, be sure that the battery is sufficiently charged

before writing to media.

●

Avoid exposing a drive to temperature or humidity extremes.

●

Avoid exposing a drive to liquids. Do not spray the drive with cleaning products.

●

Remove media from a drive before removing the drive from the drive bay, or traveling with,

shipping, or storing a drive.

●

If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective

packaging and label the package “FRAGILE.”

●

Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport

walk-through devices and security wands. Airport conveyer belts and similar security devices

that check carry-on baggage use X-rays instead of magnetism and do not damage drives.

Using hard drives

CAUTION: To prevent information loss or an unresponsive system:

Save your work and shut down the computer before adding or replacing a memory module or hard

drive.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the

power button. Then shut down the computer through the operating system.

Handling drives 47

Intel Smart Response Technology (select models only)

Intel Smart Response Technology (SRT) is an Intel Rapid Storage Technology (RST) caching feature

that significantly enhances computer system performance. SRT allows computers with an SSD

mSATA module to be used as cache memory between the system memory and hard disk drive. This

provides the advantage of having a hard disk drive (or a RAID volume) for maximum storage capacity

while simultaneously delivering SSD enhanced system performance experience.

If you add or upgrade a hard drive and intend to set a RAID volume, you must temporarily disable

SRT, set the RAID volume, and then enable SRT. To temporarily disable SRT:

1. From the Start screen, type Intel, and then select Intel Rapid Storage Technology.

2. Click the Acceleration link, and then click the Disable Acceleration link.

3. Wait for the Acceleration Mode to complete.

4. Click the Reset to Available link.

IMPORTANT: You must temporarily disable SRT when changing RAID modes. Make the change

and then re-enable SRT. Failure to temporarily disable this feature will prevent you from creating or

changing RAID volumes.

NOTE: HP does not support SRT with self-encrypting drives (SEDs).

Removing or replacing the hard drive cover

Removing the hard drive cover

Remove the hard drive cover to access the hard drive.

1. Remove the battery (see

Inserting or removing the battery on page 38).

2. Loosen the 2 hard drive cover screws (1). Slide the hard drive cover to the right (2) away from

the computer, and then remove the cover (3).

48 Chapter 8 Drives

Replacing the hard drive cover

Replace the hard drive cover after accessing the hard drive.

1. Align the tabs on the hard drive cover (1) with the notches on the computer.

2. Slide the hard drive cover (2) into place, and then tighten the 2 screws (3).

3. Insert the battery (see Inserting or removing the battery on page 38).

Replacing or upgrading the hard drive

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the

hard drive while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the

power button. Then shut down the computer through the operating system.

Removing the hard drive

To remove a hard drive:

1. Save your work and shut down the computer.

2. Disconnect AC power and external devices connected to the computer.

3. Remove the battery (see

Inserting or removing the battery on page 38).

4. Remove the hard drive cover (see

Removing or replacing the hard drive cover on page 48).

5. Loosen the 4 hard drive screws (1). Pull the hard drive tab (2) upward to disconnect the hard

drive.

Using hard drives 49

6. Lift the hard drive, and then pull the hard drive out of the hard drive bay.

Installing a hard drive

NOTE: Your computer may look slightly different from the illustration in this section.

To install the hard drive:

1. Align the hard drive in the hard drive bay, and then lower the hard drive (1) into the hard drive

bay until the hard drive connector is seated.

2. Tighten the 4 screws (2) to secure the hard drive.

3. Replace the hard drive cover (see Removing or replacing the hard drive cover on page 48).

50 Chapter 8 Drives

4. Insert the battery (see Inserting or removing the battery on page 38).

5. Turn the computer right-side up, and then reconnect AC power and external devices to the

computer.

6. Turn on the computer.

Improving hard drive performance

Using Disk Defragmenter

As you use the computer, files on the hard drive become fragmented. Disk Defragmenter

consolidates the fragmented files and folders on the hard drive so that the system can run more

efficiently.

NOTE: It is not necessary to run Disk Defragmenter on solid-state drives.

After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard

drive and the number of fragmented files, Disk Defragmenter may take more than an hour to

complete. You may want to set it to run during the night or at another time when you do not need

access to your computer.

HP recommends defragmenting your hard drive at least once a month. You may set Disk

Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any

time.

To run Disk Defragmenter:

1. Connect the computer to AC power.

2. From the Start screen, type disk, select Settings, and then select Defragment and optimize

your drives.

3. Click Optimize.

NOTE: Windows includes the User Account Control feature to improve the security of your

computer. You may be prompted for your permission or password for tasks such as installing

software, running utilities, or changing Windows settings. Refer to Help and Support for more

information. From the Start screen, type help, and then select Help and Support.

For additional information, access the Disk Defragmenter software Help.

Using Disk Cleanup

Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk

space and help the computer to run more efficiently.

To run Disk Cleanup:

1. From the Start screen, type disk, select Settings, and then select Free disk space by

deleting unnecessary files.

2. Follow the on-screen instructions.

Using hard drives 51

Using HP 3D DriveGuard

HP 3D DriveGuard protects the hard drive by parking the drive and halting data requests under either

of the following conditions:

●

You drop the computer.

● You move the computer with the display closed while the computer is running on battery power.

A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal

operation.

NOTE: Because solid-state drives (SSD) lack moving parts, HP 3D DriveGuard is unnecessary.

NOTE: Hard drives in the primary hard drive bay are protected by HP 3D DriveGuard. Hard drives

installed in optional docking devices or connected to USB ports are not protected by HP 3D

DriveGuard.

For more information, see the HP 3D DriveGuard software Help.

Identifying HP 3D DriveGuard status

The hard drive light on the computer changes color to show that a drive in the primary hard drive bay

is parked. To determine whether drives are currently protected or whether a drive is parked, use the

icon in the notification area, at the far right of the taskbar:

●

If the software is enabled, a green check mark is superimposed over the hard drive icon.

●

If the software is disabled, a red X is superimposed over the hard drive icon.

●

If the drives are parked, a yellow moon is superimposed over the hard drive icon.

If the icon in the notification area is not enabled, follow these steps to enable it:

1. From the Start screen, type control, and then select Control Panel.

2. Select Hardware and Sound > HP 3D DriveGuard.

NOTE: If prompted by User Account Control, click Yes.

3. From the Icon in system tray row, click Show.

4. Click OK.

Managing power with a parked hard drive

If HP 3D DriveGuard has parked the drive, the computer will behave in the following ways:

●

The computer will not shut down.

●

The computer will not initiate sleep, except as described in the following note.

● The computer will not activate battery alarms set on the Alarms tab in Power Options.

Before you move the computer, HP recommends that you either shut it down or initiate sleep.

52 Chapter 8 Drives

Using HP 3D DriveGuard software

The HP 3D DriveGuard software enables you to perform the following tasks:

● Enable and disable HP 3D DriveGuard.

NOTE: Depending on your user privileges, you may be unable to enable or disable HP 3D

DriveGuard. Privileges for non-administrator users can be changed by members of an

administrator group.

●

Determine whether a drive in the system is supported.

To open the software and change settings, follow these steps:

1. Double-click the icon in the notification area, at the far right of the taskbar.

– or –

Right-click the icon in the notification area, and then select Settings.

2. Click the appropriate button to change settings.

3. Click OK.

Using optional external optical drives

Optional external optical drives include the following:

●

DVD

●

Blu-ray (BD)

Identifying the installed optional external optical drive

▲

From the Start screen, type explorer, click File Explorer, and select Computer.

A list of all the devices installed in your computer, including your optical drive, is displayed.

Inserting an optical disc

Tray-load

1. Turn on the computer.

2. Press the release button (1) on the drive bezel to release the disc tray.

3. Pull out the tray (2).

4. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up

over the tray spindle.

NOTE: If the tray is not fully accessible, tilt the disc carefully to position it over the spindle.

Using optional external optical drives 53

5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.

6. Close the disc tray.

NOTE: After you insert a disc, a short pause is normal. If you have not selected a media player, an

AutoPlay dialog box opens. It prompts you to select how you want to use the media content.

Slot-load

CAUTION: Do not insert 8-cm optical discs into a slot-load optical drive. It may cause damage to

the optical drive.

1. Turn on the computer.

2. Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up.

3. Gently slide the disc into the slot-load optical drive.

Removing an optical disc

Tray-load

There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not.

When the disc tray opens normally

1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out

the tray (2) until it stops.

54 Chapter 8 Drives

2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer

edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.

3. Close the disc tray and place the disc in a protective case.

When the disc tray fails to open normally

1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive.

2. Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it

stops.

Using optional external optical drives 55

3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer

edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.

4. Close the disc tray and place the disc in a protective case.

Slot-load

1. Press the release button (1) next to the drive.

2. Remove the disc (2) by holding it by the edges and avoid touching the flat surfaces.

3. Place the disc in a protective case.

56 Chapter 8 Drives

Sharing optical drives

Although your computer may not have an integrated optical drive, you can access software and data,

and install applications, by sharing an optical drive connected to another computer in your network.

Sharing drives is a feature of the Windows operating system that allows a drive on one computer to

be accessible to other computers on the same network.

NOTE: You must have a network set up in order to share an optical drive; see Connecting to a

network on page 14 for additional information on setting up a network.

NOTE: Some discs, such as DVD movies and game discs, may be copy-protected and therefore

unusable through DVD or CD drive sharing.

To share an optical drive from the computer with the optical drive you are sharing:

1. From the Start screen, type explorer, click File Explorer, and select Computer.

2. Right-click the optical drive you want to share, and click Properties.

3. Click the Sharing tab, and then click Advanced Sharing.

4. Select the Share this folder check box.

5. Type a name for the optical drive in the Share name text box.

6. Click Apply, and then click OK.

7. To view the shared optical drive, from the Start screen, type network, click Settings, and then

select from the displayed options.

Using optional external optical drives 57

9Security

Protecting the computer

Standard security features provided by the Windows operating system and the non-Windows

Computer Setup utility (BIOS) can protect your personal settings and data from a variety of risks.

NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a

product from being mishandled or stolen.

NOTE: Before you send your computer for service, back up and delete confidential files, and

remove all password settings.

NOTE: Some features listed in this chapter may not be available on your computer.

NOTE: Your computer supports Computrace, which is an online security-based tracking and

recovery service available in select regions. If the computer is stolen, Computrace can track the

computer if the unauthorized user accesses the Internet. You must purchase the software and

subscribe to the service in order to use Computrace. For information about ordering the Computrace

software, go to the HP website at

http://www.hpshopping.com.

NOTE: If a webcam is installed or connected to the computer, and if the Face Recognition program

is installed, you can set the security level for Face Recognition to balance the ease of use and the

difficulty of breaching the security of the computer. Refer to the HP ProtectTools Getting Started

guide or the Face Recognition software Help.

Computer risk Security feature

Unauthorized use of the computer HP ProtectTools Security Manager, in combination with a

password, smart card, face recognition, and/or fingerprint

reader

Unauthorized access to Computer Setup (f10) BIOS administrator password in Computer Setup*

Unauthorized access to the contents of a hard drive DriveLock password in Computer Setup*

Unauthorized startup from an optical drive, diskette drive, or

internal network adapter

Boot options feature in Computer Setup*

Unauthorized access to a Windows user account HP ProtectTools Security Manager

Unauthorized access to data ● Firewall software

●

Windows updates

●

Drive Encryption for HP ProtectTools

Unauthorized access to Computer Setup settings and other

system identification information

BIOS administrator password in Computer Setup*

Unauthorized removal of the computer Security cable slot (used with an optional security cable)

*Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will

not load. You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and

make selections in Computer Setup.

58 Chapter 9 Security

Using passwords

A password is a group of characters that you choose to secure your computer information. Several

types of passwords can be set, depending on how you want to control access to your information.

Passwords can be set in Windows or in the non-Windows Computer Setup utility that is preinstalled

on the computer.

●

Setup and DriveLock passwords are set in Computer Setup and are managed by the system

BIOS.

● The embedded security password, which is an HP ProtectTools Security Manager password,

can be enabled in Computer Setup to provide BIOS password protection in addition to its normal

HP ProtectTools functions. The embedded security password is used with the optional

embedded security chip.

●

Windows passwords are set only in the Windows operating system.

●

If you forget the BIOS administrator password set in Computer Setup, you can use HP SpareKey

to access the utility.

●

If you forget both the DriveLock user password and the DriveLock master password set in

Computer Setup, the hard drive that is protected by the passwords is permanently locked and

can no longer be used.

You can use the same password for a Computer Setup feature and for a Windows security feature.

You can also use the same password for more than one Computer Setup feature.

Use the following tips for creating and saving passwords:

● When creating passwords, follow requirements set by the program.

●

Write down your passwords and store them in a secure place away on the computer.

●

Do not store passwords in a file on the computer.

The following tables list commonly used Windows and BIOS administrator passwords and describe

their functions.

Setting passwords in Windows

Password Function

Administrator password* Protects access to a Windows administrator-level account.

NOTE: This password cannot be used to access Computer

Setup contents.

User password* Protects access to a Windows user account.

*For information about setting a Windows administrator password or a Windows user password” from the Start screen, type

help, and then select Help and Support.

Using passwords 59

Setting passwords in Computer Setup

Password Function

BIOS administrator password* Protects access to Computer Setup.

DriveLock master password* Protects access to the internal hard drive that is protected by

DriveLock. It is also used to remove DriveLock protection.

This password is set under DriveLock Passwords during the

enable process.

DriveLock user password* Protects access to the internal hard drive that is protected by

DriveLock, and is set under DriveLock Passwords during the

enable process.

TPM Embedded Security Device (select models only) Available/Hidden

●

If the administrator password is set, you can select

Available.

●

If you select Hidden, the TPM device is not visible in

the operating system.

TPM Status (select models only) Enabled/disabled

●

If the administrator password is not set or if the TPM

Security Device is set to Hidden, this entry is hidden.

● This value reflects the current physical state for the

TPM. The state is enabled or disabled by the

Embedded Security State setting.

Embedded Security State (select models only) No Operation/Disabled/ Enabled

●

If the administrator password is not set or if TPM

Security Device is set to Hidden, this entry is hidden.

● You can enable or disable the TPM function.

●

The next time the computer is restarted after the TPM

function is set, this value is set to No Operation.

TPM Set to Factory Defaults (select models only) No/Yes

●

If the administrator password is not set or if the TPM

Security Device is set to Hidden, this entry is hidden.

●

If the Embedded Security State is set to Enabled,

select Yes to reset the TPM to factory settings, and

then press f10 to save and exit. A confirmation

message is displayed to Clear the TPM. Press f1 to

reset the TPM, or press f2 to cancel the action.

*For details about each of these passwords, see the following topics.

Managing a BIOS administrator password

To set, change, or delete this password, follow these steps:

Setting a new BIOS administrator password

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

60 Chapter 9 Security

3. Use a pointing device or the arrow keys to select Security > Setup BIOS Administrator

Password, and then press enter.

4. When prompted, type a password.

5. When prompted, type the new password again to confirm.

6. To save your changes and exit Computer Setup, click the Save icon and then follow the on-

screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

Changing a BIOS administrator password

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > Change Password, and then press

enter.

4. When prompted, type your current password.

5. When prompted, type your new password again to confirm.

6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

Deleting a BIOS administrator password

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > Change Password, and then press

enter.

4. When prompted, type your current password.

5. When prompted for the new password, leave the field empty, and then press enter.

6. Read the warning. To continue, select YES

7. When prompted to type your new password again, leave the field empty, and then press enter.

8. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

Using passwords 61

Entering a BIOS administrator password

At the BIOS administrator password prompt, type your password (using the same kind of keys you

used to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS

administrator password, you must restart the computer and try again.

Managing a Computer Setup DriveLock password

CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable,

record the DriveLock user password and the DriveLock master password in a safe place away from

your computer. If you forget both DriveLock passwords, the hard drive will be permanently locked and

can no longer be used.

DriveLock protection prevents unauthorized access to the contents of a hard drive. DriveLock can be

applied only to the internal hard drive(s) of the computer. After DriveLock protection is applied to a

drive, a password must be entered to access the drive. The drive must be inserted into the computer

or an advanced port replicator in order for it to be accessed by the DriveLock passwords.

To apply DriveLock protection to an internal hard drive, a user password and a master password

must be set in Computer Setup. Note the following considerations about using DriveLock protection:

●

After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by

entering either the user password or the master password.

●

The owner of the user password should be the day-to-day user of the protected hard drive. The

owner of the master password may be either a system administrator or the day-to-day user.

●

The user password and the master password can be identical.

●

You can delete a user password or master password only by removing DriveLock protection

from the drive. DriveLock protection can be removed from the drive only with the master

password.

Setting a DriveLock password

To set a DriveLock password in Computer Setup, follow these steps:

1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”

message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > DriveLock, and then press enter.

4. Click Set DriveLock Password (global).

5. Use a pointing device or the arrow keys to select the hard drive you want to protect, and then

press enter.

6. Read the warning. To continue, select YES.

7. When prompted, type a master password, and then press enter.

8. When prompted, type the master password again to confirm, and then press enter.

9. When prompted, type a user password, and then press enter.

10. When prompted, type the user password again to confirm, and then press enter.

62 Chapter 9 Security

11. To confirm DriveLock protection on the drive you have selected, type DriveLock in the

confirmation field, and then press enter.

NOTE: The DriveLock confirmation is case sensitive.

12. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

Using passwords 63

Entering a DriveLock password

Be sure that the hard drive is inserted into the computer (not into an optional docking device or

external MultiBay).

At the DriveLock Password prompt, type your user or master password (using the same kind of

keys you used to set the password), and then press enter.

After 2 incorrect attempts to enter the password, you must shut down the computer and try again.

Changing a DriveLock password

To change a DriveLock password in Computer Setup, follow these steps:

1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”

message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > DriveLock, and then press enter.

4. Use a pointing device or the arrow keys select Set DriveLock Password, and then press enter.

Use the arrow keys to select an internal hard drive, and then press enter.

5. Use a pointing device or the arrow keys to select Change Password.

6. When prompted, type your current password, and then press enter.

7. When prompted, type a new password, and then press enter.

8. When prompted, type the new password again to confirm, and then press enter.

9. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

Removing DriveLock protection

To remove DriveLock protection in Computer Setup, follow these steps:

1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”

message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > DriveLock, and then press enter.

4. Use a pointing device or the arrow keys to select Set DriveLock Password, and then press

enter.

5. Use a pointing device or the arrow keys to select Set DriveLock Password, and then press enter.

6. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.

7. Use a pointing device or the arrow keys to select Disable protection.

64 Chapter 9 Security

8. Type your master password, and then press enter.

9. To save your changes and exit Computer Setup, click the Save icon and then follow the on-

screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

Using Computer Setup Automatic DriveLock

In a multiple-user environment, you can set an Automatic DriveLock password. When the Automatic

DriveLock password is enabled, a random user password and a DriveLock master password will be

created for you. When any user passes the password credential, the same random user and

DriveLock master password will be used to unlock the drive.

NOTE: You must have a BIOS administrator password before you can access the Automatic

DriveLock features.

Entering an Automatic DriveLock password

To enable an Automatic DriveLock password in Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > Automatic DriveLock, and then

press enter.

4. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.

5. Read the warning. To continue, select YES.

6. To save your changes and exit Computer Setup, click the Save icon and then follow the on-

screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Removing Automatic DriveLock protection

To remove DriveLock protection in Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select Security > Automatic DriveLock, and then

press enter.

4. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.

Using passwords 65

5. Use a pointing device or the arrow keys to select Disable protection.

6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of

the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Using antivirus software

When you use the computer to access e-mail, a network, or the Internet, you potentially expose it to

computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause

them to function abnormally.

Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they

have caused. To provide ongoing protection against newly discovered viruses, antivirus software

must be kept up to date.

An antivirus program may be preinstalled on your computer and may include a trial offer. It is strongly

recommended that you upgrade the trial offer or purchase the antivirus program of your choice in

order to fully protect your computer.

To access Help and Support, type viruses in the Search box in Help and Support. From the Start

screen, type help, and then select Help and Support.

Using firewall software

Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a

software program you install on your computer and/or network, or it can be a solution made up of

both hardware and software.

There are two types of firewalls to consider:

●

Host-based firewalls—Software that protects only the computer it is installed on.

●

Network-based firewalls—Installed between your DSL or cable modem and your home network

to protect all the computers on the network.

When a firewall is installed on a system, all data sent to and from the system is monitored and

compared with a set of user-defined security criteria. Any data that does not meet those criteria is

blocked.

Your computer or networking equipment may already have a firewall installed. If not, firewall software

solutions are available.

NOTE: Under some circumstances a firewall can block access to Internet games, interfere with

printer or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the

problem, disable the firewall, perform the task that you want to perform, and then reenable the

firewall. To permanently resolve the problem, reconfigure the firewall.

Installing critical security updates

CAUTION: Microsoft® sends out alerts regarding critical updates. To protect the computer from

security breaches and computer viruses, install all critical updates from Microsoft as soon as you

receive an alert.

66 Chapter 9 Security

Updates to the operating system and other software may have become available after the computer

left the factory. To be sure that all available updates are installed on the computer, observe these

guidelines:

●

Run Windows Update as soon as possible after you set up your computer.

● Run Windows Update monthly thereafter.

●

Obtain updates to Windows and other Microsoft programs, as they are released, from the

Microsoft website and through the updates link in Help and Support. To access Help and

Support, from the Start screen, type help, and then select Help and Support.

Using HP ProtectTools Security Manager (select models

only)

HP ProtectTools Security Manager software is preinstalled on select computer models. This software

can be accessed through Windows Control Panel. It provides security features that help protect

against unauthorized access to the computer, networks, and critical data. For more information, see

the HP ProtectTools software Help.

Installing an optional security cable

NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from

being mishandled or stolen.

NOTE: The security cable slot on your computer may look slightly different from the illustration in

this section. Refer to

Getting to know your computer on page 4 for the location of the security cable

slot on your computer.

1. Loop the security cable around a secured object.

2. Insert the key (1) into the cable lock (2).

3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock

with the key.

Using the fingerprint reader (select models only)

Integrated fingerprint readers are available on select computer models. In order to use the fingerprint

reader, you must set up a user account with a password on the computer. This account allows you to

log on to your computer with a swipe of a designated finger. You may also use the fingerprint reader

Using HP ProtectTools Security Manager (select models only) 67

to fill in password fields on websites and other programs that require a logon. Refer to the fingerprint

software Help for instructions.

After you create your fingerprint identity, you can set up a Single Sign On service that allows you to

use your fingerprint scanner to create credentials for any application that requires a user name and

password.

Locating the fingerprint reader

The fingerprint reader is a small metallic sensor that is located in one of the following areas of your

computer:

●

Near the bottom of the TouchPad

● On the right side of the keyboard

●

On the upper-right side of the display

●

On the left side of the display

Depending on your computer model, the reader may be oriented horizontally or vertically. Both

orientations require that you swipe your finger perpendicular to the metallic sensor. Refer to

Getting

to know your computer on page 4 for the location of the reader on your computer.

68 Chapter 9 Security

10 Maintenance

Adding or replacing memory modules

The computer has one memory module compartment. The capacity of the computer can be upgraded

by adding a memory module to the vacant expansion memory module slot or by upgrading the

existing memory module in the primary memory module slot.

WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power

cord and remove all batteries before installing a memory module.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning

any procedure, ensure that you are discharged of static electricity by touching a grounded metal

object.

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before adding or replacing memory modules. Do not remove a memory

module while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the

power button. Then shut down the computer through the operating system.

NOTE: To use a dual-channel configuration when adding a second memory module, be sure that

both memory modules are identical.

NOTE: The primary memory is located in the bottom memory slot and the expansion memory is

located in the top memory slot.

To add or replace a memory module:

1. Save your work and shut down the computer.

2. Disconnect AC power and external devices connected to the computer.

3. Remove the battery (see

Inserting or removing the battery on page 38).

4. To remove the memory module compartment door:

a. Turn the computer upside down on a flat surface, with the memory module compartment

door toward you.

b. Loosen the 3 screws (1).

Adding or replacing memory modules 69

c. Tilt the door up from the computer slightly (2) and slide the door toward the front of the unit.

Lift the door (3) up and away from the computer.

5. If you are replacing a memory module, remove the existing memory module:

a. Pull away the retention clips (1) on each side of the memory module.

The memory module tilts up.

b. Grasp the edge of the memory module (2), and then gently pull the memory module out of

the memory module slot.

CAUTION: To prevent damage to the memory module, hold the memory module by the

edges only. Do not touch the components on the memory module.

To protect a memory module after removal, place it in an electrostatic-safe container.

70 Chapter 10 Maintenance

6. Insert a new memory module:

CAUTION: To prevent damage to the memory module, hold the memory module by the edges

only. Do not touch the components on the memory module.

a. Align the notched edge (1) of the memory module with the tab in the memory module slot.

b. With the memory module at a 45-degree angle from the surface of the memory module

compartment, press the module (2) into the memory module slot until it is seated.

c. Gently press the memory module (3) down, applying pressure to both the left and right

edges of the memory module, until the retention clips snap into place.

CAUTION: To prevent damage to the memory module, be sure that you do not bend the

memory module.

7. To replace the memory module compartment door:

a. Turn the computer upside down on a flat surface, with the memory module compartment

toward you.

b. Align the door tabs with the edge of the computer and slide the door toward the back of the

computer at a slightly tilted angle (1).

Adding or replacing memory modules 71

c. Rotate the door down (2), and then tighten the 3 screws (3).

8. Insert the battery (see Inserting or removing the battery on page 38).

9. Turn the computer right-side up, and then reconnect AC power and external devices to the

computer.

10. Turn on the computer.

Cleaning your computer

Cleaning products

Use the following products to safely clean and disinfect your computer:

●

Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example:

germicidal disposable wipes. These wipes come in a variety of brand names.)

●

Alcohol-free glass cleaning fluid

●

Water with mild soap solution

●

Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)

●

Static-free cloth wipes

CAUTION: Avoid the following cleaning products:

Strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, and

hydrocarbons, which can permanently damage the surface of the computer.

Fibrous materials, such as paper towels, which can scratch the computer. Over time, dirt particles

and cleaning agents can get trapped in the scratches.

Cleaning procedures

Follow the procedures in this section to safely clean your computer.

72 Chapter 10 Maintenance

WARNING! To prevent electric shock or damage to components, do not attempt to clean your

computer while it is turned on:

Turn off the computer.

Disconnect external power.

Disconnect all powered external devices.

CAUTION: Do not spray cleaning agents or liquids directly on any computer surface. Liquids

dripped on the surface can permanently damage internal components.

Cleaning the display

Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be

sure that the display is dry before closing the display.

Cleaning the sides and cover

To clean and disinfect the sides and cover, use a soft microfiber cloth or chamois moistened with one

of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe.

NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and

debris.

Cleaning the TouchPad and keyboard

WARNING! To reduce the risk of electric shock or damage to internal components, do not use a

vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris

on the keyboard surface.

CAUTION: When cleaning the TouchPad and keyboard, do not let liquids drip between the keys.

This can permanently damage internal components.

●

To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or chamois

moistened with one of the cleaning solutions listed previously or use an acceptable germicidal

disposable wipe.

●

To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a

can of compressed air with a straw extension.

Updating programs and drivers

HP recommends that you update your programs and drivers on a regular basis with the latest

versions. Go to

http://www.hp.com/support to download the latest versions. You can also register to

receive automatic update notifications when they become available.

Updating programs and drivers 73

Using SoftPaq Download Manager

HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for

HP business computers without requiring the SoftPaq number. Using this tool, you can easily search

for SoftPaqs, and then download and unpack them.

SoftPaq Download Manager works by reading and downloading, from the HP FTP site, a published

database file containing computer model and SoftPaq information. SoftPaq Download Manager

allows you to specify one or more computer models to determine which SoftPaqs are available for

download.

SoftPaq Download Manager checks the HP FTP site for updates to the database and software. If

updates are found, they are downloaded and applied automatically.

SoftPaq Download Manager is available on the HP website. To use SoftPaq Download Manager to

download SoftPaqs, you must first download and install the program. Go to the HP website at

http://www.hp.com/go/sdm, and follow the instructions to download and install SoftPaq Download

Manager.

To download SoftPaqs:

▲

From the Start screen, type softpaq, and then select HP SoftPaq Download Manager from the

list of apps. Follow the instructions to download SoftPaqs.

NOTE: If prompted by User Account Control, click Yes.

74 Chapter 10 Maintenance

11 Backup and recovery

To protect your information, use Windows Backup and Restore to back up individual files and folders,

back up your entire hard drive, create system repair media (select models only) by using an optional

external optical drive, or create system restore points. In case of system failure, you can use the

backup files to restore the contents of your computer.

From the Start screen, type restore, click Settings, and then select from the list of displayed

options.

NOTE: For detailed instructions on various backup and restore options, perform a search for these

topics in Help and Support. From the Start screen, type help, and then select Help and Support.

In case of system instability, HP recommends that you print the recovery procedures and save them

for later use.

NOTE: Windows includes the User Account Control feature to improve the security of your

computer. You may be prompted for your permission or password for tasks such as installing

software, running utilities, or changing Windows settings. Refer to Help and Support for more

information. From the Start screen, type help, and then select Help and Support.

Backing up your information

Recovery after a system failure is as good as your most recent backup. You should create system

repair media and your initial backup immediately after initial system setup. As you add new software

and data files, you should continue to back up your system on a regular basis to maintain a

reasonably current backup. As you add new software and data files, you should continue to back up

your system on a regular basis to maintain a reasonably current backup. The system repair media

(select models only) are used to start up (boot) the computer and repair the operating system in case

of system instability or failure. Your initial and subsequent backups allow you to restore your data and

settings if a failure occurs.

On Start screen, type backup, select Settings, and then select Save backup copies of your files

with File History.

You can back up your information to an optional external hard drive or a network drive.

Note the following when backing up:

●

Store personal files in the Documents library, and back it up regularly.

● Back up templates that are stored in their associated programs.

●

Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot

of your settings. The screen shot can be a time-saver if you have to reset your preferences.

To create a backup using Backup and Restore:

NOTE: Be sure that the computer is connected to AC power before you start the backup process.

Backing up your information 75

NOTE: The backup process may take over an hour, depending on file size and the speed of the

computer.

1. From the Start screen, type backup, select Settings, and then select from the list of displayed

options.

2. Follow the on-screen instructions to set up your backup, create a system image (select models

only), or create system repair media (select models only).

Performing a system recovery

In case of system failure or instability, the computer provides the following tools to recover your files:

●

Windows recovery tools: You can use Windows Backup and Restore to recover information you

have previously backed up. You can also use Windows Startup Repair to fix problems that might

prevent Windows from starting correctly.

●

f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.

The image includes the Windows operating system and software programs installed at the

factory.

NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair

media you previously created (select models only), you must purchase Windows 8 operating system

media to reboot the computer and repair the operating system. For additional information, see

Using

Windows 8 operating system media (purchased separately) on page 77.

Using the Windows recovery tools

To recover information you previously backed up:

▲ From the Start screen, type help, and then select Help and Support.

To recover your information using Startup Repair, follow these steps:

CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files

you have created and any software installed on the computer are permanently removed. When

reformatting is complete, the recovery process restores the operating system, as well as the drivers,

software, and utilities from the backup used for recovery.

1. If possible, back up all personal files.

2. If possible, check for the presence of the HP Recovery partition and the Windows partition.

From the Start screen, type explorer, and then select File Explorer.

– or –

From the Start screen, type computer, and then select Computer.

NOTE: If the Windows partition and the HP Recovery partition are not listed, you must recover

your operating system and programs using the Windows 8 operating system DVD and the Driver

Recovery media (both purchased separately). For additional information, see

Using Windows 8

operating system media (purchased separately) on page 77.

3. If the Windows partition and the HP Recovery partition are listed, restart the computer. After

Windows has loaded, press and hold the shift key while clicking Restart.

4. Select Startup Repair.

5. Follow the on-screen instructions.

76 Chapter 11 Backup and recovery

NOTE: For additional information on recovering information using the Windows tools, perform a

search for these topics in Help and Support. From the Start screen, type help, and then select Help

and Support.

Using f11 recovery tools

CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files

that you have created and any software that you have installed on the computer are permanently

removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that

were installed at the factory. Software not installed at the factory must be reinstalled.

To recover the original hard drive image using f11:

1. If possible, back up all personal files.

2. If possible, check for the presence of the HP Recovery partition: From the Start screen, type

computer, and then select Computer.

NOTE: If the HP Recovery partition is not listed, you must recover your operating system and

programs using the Windows 8 operating system media and the Driver Recovery media (both

purchased separately). For additional information, see

Using Windows 8 operating system

media (purchased separately) on page 77.

3. If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press

the ESC key for Startup Menu” message is displayed at the bottom of the screen.

4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.

5. Follow the on-screen instructions.

Using Windows 8 operating system media (purchased separately)

To order a Windows 8 operating system DVD, go to http://www.hp.com/support, select your country

or region, and follow the on-screen instructions. You can also order the DVD by calling support. For

contact information, see the Worldwide Telephone Numbers booklet included with the computer.

CAUTION: Using a Windows 8 operating system media completely erases hard drive contents and

reformats the hard drive. All files that you have created and any software that you have installed on

the computer are permanently removed. When reformatting is complete, the recovery process helps

you restore the operating system, as well as drivers, software, and utilities.

To initiate recovery using a Windows 8 operating system DVD:

NOTE: This process takes several minutes.

1. If possible, back up all personal files.

2. Restart the computer, and then insert the Windows 8 operating system DVD into the optical

drive before the Windows operating system loads.

3. When prompted, press any keyboard key.

4. Follow the on-screen instructions.

After the repair is completed:

1. Eject the Windows 8 operating system media and then insert the Driver Recovery media.

2. Install the Hardware Enabling Drivers first, and then install Recommended Applications.

Performing a system recovery 77

Using Windows Refresh for quick and easy recovery

When your computer is not working properly and you need to regain system stability, the Windows

Refresh option allows you to start fresh and keep what is important to you.

IMPORTANT: Refresh removes any traditional applications that were not originally installed on the

system at the factory.

NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a

quick way to see what you might need to reinstall. See Help and Support for instructions on

reinstalling traditional applications. From the Start screen, type help, and then select Help and

Support.

NOTE: You may be prompted for your permission or password when using Refresh. See Help and

Support for more information. From the Start screen, type help, and then select Help and Support.

To start Refresh:

1. On the Start screen, point to the far-right upper or lower corner of the screen to display the

charms.

2. Click Settings.

3. Click Change PC settings in the bottom-right corner of the screen, and then select General

from the PC settings screen.

4. Under Refresh your PC without affecting your files, select Get started, and follow the on-

screen instructions.

Remove everything and reinstall Windows

Sometimes you want to perform detailed reformatting of your computer, or you want to remove

personal information before you give away or recycle your computer. The process described in this

section provides a speedy, simple way to return the computer to its original state. This option

removes all personal data, apps, and settings from your computer, and reinstalls Windows.

IMPORTANT: This option does not provide backups of your information. Before using this option,

back up any personal information you wish to retain.

You can initiate this option by using the f11 key or from the Start screen.

To use the f11 key:

1. Press f11 while the computer boots.

– or –

Press and hold f11 as you press the power button.

2. Select Troubleshoot from the boot options menu.

3. Select Reset your PC, and follow the on-screen instructions.

To use the Start screen:

1. On the Start screen, point to the far-right upper or lower corner of the screen to display the

charms.

2. Click Settings.

78 Chapter 11 Backup and recovery

3. Click Change PC settings in the bottom-right corner of the screen, and then select General

from the PC settings screen.

4. Under Remove everything and reinstall Windows, select Get started, and follow the on-

screen instructions.

Using HP Software Setup

HP Software Setup can be used to reinstall drivers or select software that has been corrupted or

deleted from the system.

1. From the Start screen, type HP Software Setup, and select Apps.

2. Open HP Software Setup.

3. Follow the on-screen directions to reinstall drivers or select software.

Performing a system recovery 79

12 Computer Setup (BIOS) and Advanced

System Diagnostics

Using Computer Setup

Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input

and output devices on the system (such as disk drives, display, keyboard, mouse, and printer).

Computer Setup includes settings for the types of devices installed, the startup sequence of the

computer, and the amount of system and extended memory.

NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the

computer from operating properly.

Starting Computer Setup

NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup

only if USB legacy support is enabled.

To start Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

Navigating and selecting in Computer Setup

To navigate and select in Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

●

To select a menu or a menu item, use the tab key and the keyboard arrow keys and then

press enter, or use a pointing device to click the item.

● To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the

screen, or use the up arrow key or the down arrow key.

●

To close open dialog boxes and return to the main Computer Setup screen, press esc, and

then follow the on-screen instructions.

NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the

keyboard to navigate and make selections in Computer Setup.

2. Press f10 to enter Computer Setup.

80 Chapter 12 Computer Setup (BIOS) and Advanced System Diagnostics

To exit Computer Setup menus, choose one of the following methods:

● To exit Computer Setup menus without saving your changes:

Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen

instructions.

– or –

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press

enter.

●

To save your changes and exit Computer Setup menus:

Click the Save icon in the lower-left corner of the screen, and then follow the on-screen

instructions.

– or –

Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press

enter.

Your changes go into effect when the computer restarts.

Restoring factory settings in Computer Setup

NOTE: Restoring defaults will not change the hard drive mode.

To return all settings in Computer Setup to the values that were set at the factory, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter Computer Setup.

3. Use a pointing device or the arrow keys to select File > Restore Defaults.

4. Follow the on-screen instructions.

5. To save your changes and exit, click the Save icon in the lower-left corner of the screen, and

then follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter.

Your changes go into effect when the computer restarts.

NOTE: Your password settings and security settings are not changed when you restore the factory

settings.

Using Computer Setup 81

Updating the BIOS

Updated versions of the BIOS may be available on the HP website.

Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding

installing and troubleshooting the file.

Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently

installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing

fn+esc (if you are already in Windows) or by using Computer Setup.

1. Start Computer Setup.

2. Use a pointing device or the arrow keys to select File > System Information.

3. To exit Computer Setup without saving your changes, click the Exit icon in the lower-left corner

of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press

enter.

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the

AC adapter. Do not download or install a BIOS update while the computer is running on battery

power, docked in an optional docking device, or connected to an optional power source. During the

download and installation, follow these instructions:

Do not disconnect power on the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate sleep.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. From the Start screen, type help and then select Help and Support.

2. In the Help and Support search box, type maintain, and then follow the on-screen

instructions to identify your computer and access the BIOS update you want to download.

3. At the download area, follow these steps:

a. Identify the BIOS update that is later than the BIOS version currently installed on your

computer. Make a note of the date, name, or other identifier. You may need this information

to locate the update later, after it has been downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update is

downloaded. You will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

82 Chapter 12 Computer Setup (BIOS) and Advanced System Diagnostics

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the

download is complete. If no instructions are displayed, follow these steps:

1. From the Start screen, type explorer, and then select File Explorer.

2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains

the update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5. Complete the installation by following the on-screen instructions.

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

Using Advanced System Diagnostics

Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer

hardware is functioning properly. The following diagnostic tests are available in Advanced System

Diagnostics:

● System Tune-Up—This group of additional tests checks your computer to make sure that the

main components are functioning correctly. System Tune-Up runs longer and more

comprehensive tests on memory modules, hard drive SMART attributes, the hard drive surface,

the battery (and battery calibration), video memory, and the WLAN module status.

●

Start-up test—This test analyzes the main computer components that are required to start the

computer.

●

Run-in test—This test repeats the start-up test and checks for intermittent problems that the

start-up test does not detect.

●

Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all

data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move

the data to a good sector.

●

Memory test—This test analyzes the physical condition of the memory modules. If it reports an

error, replace the memory modules immediately.

●

Battery test—This test analyzes the condition of the battery and calibrates the battery if

necessary. If the battery fails the test, contact HP support to report the issue and purchase a

replacement battery.

● BIOS Management—You can update or rollback the version of the BIOS on the system. Do not

shut down or remove external power during the process. You will be given a confirmation screen

before your BIOS is modified. Select BIOS update, BIOS Rollback, or Back to main menu.

You can view system information and error logs or select languages in the Advanced System

Diagnostics window.

To start Advanced System Diagnostics:

1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is

displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed,

press f2.

2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

Using Advanced System Diagnostics 83

NOTE: If you need to stop a diagnostics test while it is running, press esc.

84 Chapter 12 Computer Setup (BIOS) and Advanced System Diagnostics

13 Support

Contacting support

If the information provided in this user guide or Help and Support does not address your questions,

you can contact support. For U.S. support, go to

http://www.hp.com/go/contactHP. For worldwide

support, go to

http://welcome.hp.com/country/us/en/wwcontact_us.html.

Here you can:

●

Chat online with an HP technician.

NOTE: When support chat is not available in a particular language, it is available in English.

●

E-mail support.

●

Find support telephone numbers.

●

Locate an HP service center.

Contacting support 85

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system

problems or travel internationally with the computer:

● Service label—Provides important information, including the following:

Component

(1) Product name

(2) Serial number

(3) Product part number

(4) Warranty period

(5) Model description (select models only)

Have this information available when you contact support. The service label is affixed inside the

battery bay.

●

Regulatory label—Provides regulatory information about the computer. The regulatory label is

affixed inside the battery bay.

●

Wireless certification label or labels (select models only)—Provide information about optional

wireless devices and the approval markings of some of the countries or regions in which the

devices have been approved for use. If your computer model includes one or more wireless

devices, one or more certification labels are included with your computer. You may need this

information when traveling internationally. Wireless certification labels are affixed inside the

battery bay.

●

SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated

Circuit Card Identifier) of the SIM. This label is located inside the battery bay.

●

HP Mobile Broadband Module label (select models only)—Provides the serial number of the

HP Mobile Broadband Module. This label is located inside the battery bay.

86 Chapter 13 Support

14 Specifications

● Input power

●

Operating environment

Input power

The power information in this section may be helpful if you plan to travel internationally with the

computer.

The computer operates on DC power, which can be supplied by an AC or a DC power source. The

AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered

from a standalone DC power source, it should be powered only with an AC adapter or a DC power

source supplied and approved by HP for use with this computer.

The computer can operate on DC power within the following specifications.

Input Power Rating

Operating voltage and current 19.5 V dc @ 2.31 A - 45 W

NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not

exceeding 240 V rms.

NOTE: The computer operating voltage and current can be found on the system regulatory label.

Operating environment

Factor Metric U.S.

Temperature

Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity (noncondensing)

Operating 10% to 90% 10% to 90%

Nonoperating 5% to 95% 5% to 95%

Maximum altitude (unpressurized)

Operating -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

Input power 87

A Traveling with the computer

For best results, follow these traveling and shipping tips:

●

Prepare the computer for traveling or shipping:

◦

Back up your information.

◦ Remove all discs and all external media cards, such as digital cards.

CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of

information, remove the media from a drive before removing the drive from a drive bay and

before shipping, storing, or traveling with a drive.

◦

Turn off and then disconnect all external devices.

◦

Shut down the computer.

●

Take along a backup of your information. Keep the backup separate on the computer.

●

When traveling by air, carry the computer as hand luggage; do not check it in with the rest of

your bags.

CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields

include airport walk-through devices and security wands. Airport conveyer belts and similar

security devices that check carry-on baggage use X-rays instead of magnetism and do not

damage drives.

●

In-flight computer use is at the discretion of the airline. If you plan to use the computer during a

flight, check with the airline in advance.

●

If the computer will be unused and disconnected from external power for more than 2 weeks,

remove the battery and store it separately.

●

If you are shipping the computer or a drive, use suitable protective packaging and label the

package “FRAGILE.”

●

If the computer has a wireless device or an HP Mobile Broadband Module installed, such as an

802.11b/g device, a Global System for Mobile Communications (GSM) device, or a General

Packet Radio Service (GPRS) device, the use of these devices may be restricted in some

environments. Such restrictions may apply onboard aircraft, in hospitals, near explosives, and in

hazardous locations. If you are uncertain of the policy that applies to the use of a particular

device, ask for authorization to use it before you turn it on.

● If you are traveling internationally, follow these suggestions:

◦ Check the computer-related customs regulations for each country or region on your

itinerary.

◦

Check the power cord and adapter requirements for each location in which you plan to use

the computer. Voltage, frequency, and plug configurations vary.

WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not

attempt to power the computer with a voltage converter kit sold for appliances.

88 Appendix A Traveling with the computer

B Electrostatic discharge

Electrostatic discharge is the release of static electricity when two objects come into contact—for

example, the shock you receive when you walk across the carpet and touch a metal door knob.

A discharge of static electricity from fingers or other electrostatic conductors may damage electronic

components. To prevent damage to the computer, damage to a drive, or loss of information, observe

these precautions:

●

If removal or installation instructions direct you to unplug the computer, unplug it after being

properly grounded and before removing a cover.

●

Keep components in their electrostatic-safe containers until you are ready to install them.

●

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

●

Use nonmagnetic tools.

● Before handling components, discharge static electricity by touching an unpainted metal surface

of the component.

●

If you remove a component, place it in an electrostatic-safe container.

If you need more information about static electricity or assistance with component removal or

installation, contact HP support.

Index

AC adapter, testing 40

administrator password 59

advanced system diagnostics 83

airport security devices 47

antivirus software 66

audio functions, checking 30

audio-in (microphone) jack,

identifying 10

audio-out (headphone) jack,

identifying 10

Automatic DriveLock password

entering 65

removing 65

Backup and Restore 75

battery

conserving power 39

discharging 37

displaying remaining charge

disposing 39

identifying 13

low battery levels 37

replacing 40

storing 39

battery bay 86

Battery Check 37

battery information, finding 35

battery light 8

battery power 35

battery release latch 13

battery temperature 39

BIOS

determining version 82

downloading an update 82

updating 82

Bluetooth device 18

Bluetooth label 86

buttons

left pointing stick 4

left TouchPad 4

power 6, 33

right pointing stick 4

right TouchPad 4

volume 29

volume mute 6

wireless 6

cables

DisplayPort 32

USB 44

caps lock light, identifying 5

caring for your computer 72

checking audio functions 30

cleaning your computer 72

components

bottom 12

display 11

front 8

left side 10

right side 9

top 4

Computer Setup

BIOS administrator password

DriveLock password 62

navigating and selecting 80

restoring factory settings 81

computer, traveling 39, 88

connecting to a WLAN 17

connector

docking 45

power 10

conservation, power 39

corporate WLAN connection 17

critical battery level 33

critical updates, software 66

digital card

inserting 42

removing 42

supported formats 42

Disk Cleanup software 51

Disk Defragmenter software 51

display image, switching 26

DisplayPort

connecting 31

identifying 9

docking connector

connecting 45

identifying 9

drive media 33

DriveLock password

changing 64

description 62

entering 64

removing 64

setting 62

drives

external 45

handling 47

hard 45

optical 45

using 47

electrostatic discharge 89

embedded numeric keypad,

identifying 7, 27

esc key, identifying 7

external AC power, using 40

external devices 45

external drive 45

external monitor port 9, 31

f11 recovery 77

face recognition

software 58

webcam 30

fingerprint reader

identifying 6

using 67

firewall software 66

fn key, identifying 7, 26

function keys, identifying 7

GPS 18

graphics modes, switching 41

90 Index

hard drive

external 45

HP 3D DriveGuard 52

identifying 12

installing 50

removing 49

hard drive light 8, 52

hard drive recovery 77

headphone (audio-out) jack 10

Hibernation

exiting 34

initiating 34

high-definition devices,

connecting 32

hot keys

adjusting volume 26

decrease screen brightness

decreasing speaker sound 26

description 26

HP Power Assistant 26

increase screen brightness 26

increasing speaker sound 26

keyboard backlight 26

microphone mute 26

Sleep 26

switching screen image 26

using 26

HP 3D DriveGuard 52

HP Mobile Broadband, disabled

HP ProtectTools Security

Manager 67

hubs 44

input power 87

integrated webcam light,

identifying 11

Intel Rapid Storage Technology,

enhancing performance 48

Intel Smart Response Technology,

caching 48

Intel Wireless Display 32

internal display switch 11

internal microphones, identifying

Internet connection setup 16

jacks

audio-in (microphone) 10

audio-out (headphone) 10

network 9

RJ-45 (network) 9

Java Card

defined 43

inserting 43

removing 44

keyboard backlight 26

keyboard hot keys, identifying 26

keypad

embedded numeric 7

identifying 27

keypad, external

num lock 28

using 28

keys

esc 7

fn 7

function 7

volume 29

Windows applications 7

Windows logo 7

labels

Bluetooth 86

HP Mobile Broadband

Module 86

regulatory 86

serial number 86

SIM 86

wireless certification 86

WLAN 86

latch, battery release 13

legacy support, USB 80

lights

battery 8

caps lock 5

hard drive 8

num lock 5

power 5, 8

TouchPad 5

webcam 11

wireless 5, 8

lights, hard drive 52

low battery level 37

maintenance

Disk Cleanup 51

Disk Defragmenter 51

Media Card Reader, identifying 9

memory module

inserting 71

removing 70

replacing 69

microphone (audio-in) jack,

identifying 10

mouse, external

setting preferences 20

network jack, identifying 9

num lk key, identifying 27

num lock light 5

num lock, external keypad 28

operating environment 87

optical disc

inserting 53

removing 54

optical drive 45

optional external devices, using

passwords

administrator 59

BIOS administrator 60

DriveLock 62

user 59

pinching TouchPad gesture 22

pointing devices, setting

preferences 20

pointing stick 4

ports

DisplayPort 9, 31

external monitor 9, 31

Intel Wireless Display 32

USB charging 10

VGA 31

power

battery 35

conserving 39

options 33

Index 91

power button

identifying 6

using 33

power connector, identifying 10

power lights 5, 8

power meter 35

power switch 33

power-saving states 33

product name and number,

computer 86

public WLAN connection 17

readable media 33

recovery partition 77

regulatory information

regulatory label 86

wireless certification labels 86

reinstall Windows 78

restoring the hard drive 77

RJ-45 (network) jack, identifying

rotating TouchPad gesture 22

screen brightness keys 26

screen image, switching 26

scrolling TouchPad gesture 21

security cable slot, identifying 10

security, wireless 16

serial number

computer 86

label 86

setting password protection on

wakeup 34

setting power options 33

setup of WLAN 16

setup utility

navigating and selecting 80

restoring factory settings 81

sharing optical drives 57

shutdown 33

SIM

inserting 18

SIM slot, identifying 13

Sleep

exiting 34

initiating 34

slot-load optical drive 54

slots

security cable 10

SIM 13

smart card 10

smart card

defined 43

inserting 43

removing 44

smart card slot 10

SoftPaqs, downloading 74

software

antivirus 66

critical updates 66

Disk Cleanup 51

Disk Defragmenter 51

firewall 66

speakers, identifying 12

storing a battery 39

switch, power 33

switchable graphics 41

temperature 39

testing an AC adapter 40

TouchPad

buttons 4

using 20

TouchPad gestures

pinching 22

rotating 22

scrolling 21

zooming 22

TouchPad light, identifying 5

TouchPad zone

identifying 4

travel battery connector,

identifying 12

traveling with the computer 39,

86, 88

tray-load optical drive 53

turning off the computer 33

unresponsive system 33

USB 3.0 port 9, 10

USB cable, connecting 44

USB devices

connecting 44

description 44

removing 45

USB hubs 44

USB legacy support 80

USB ports, identifying 9, 10

user password 59

using

external AC power 40

power meter 35

power-saving states 33

vents, identifying 10, 12

VGA port, connecting 31

video 31

volume

adjusting 29

buttons 29

keys 29

volume keys, identifying 26

volume mute button, identifying 6

webcam

identifying 11

using 30

webcam light, identifying 11

Windows 8 operating system

DVD 77

Windows applications key,

identifying 7

Windows logo key, identifying 7

Windows Refresh, using 78

wireless and memory module

compartment

identifying 12

wireless antennas, identifying 11

wireless button

identifying 6

using 14

wireless certification label 86

wireless controls

button 14

operating system 14

wireless light 5, 8, 14

wireless network (WLAN)

connecting 17

corporate WLAN connection

equipment needed 16

functional range 17

public WLAN connection 17

92 Index

security 16

using 15

WLAN antennas, identifying 11

WLAN device 15, 86

WLAN label 86

writable media 33

WWAN antennas, identifying 11

WWAN device 14, 17

zooming TouchPad gesture 22

Index 93

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