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User Guide
© Copyright 2015 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a trademark of
Intel Corporation in the U.S. and other
countries. Java is a U.S. trademark of Sun
Microsystems, Inc. Microsoft and Windows are
trademarks of the Microsoft group of
companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: August 2015
Document Part Number: 829053-001
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
To access the latest user guide, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and then
follow the on-screen instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the
computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits dened by the International Standard for Safety
of Information Technology Equipment (IEC 60950-1).
iii
iv Safety warning notice
Processor conguration setting (select models only)
IMPORTANT: Select computer models are congured with an Intel® Pentium® N35xx/N37xx series or a
Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer
is congured as described, do not change the processor conguration setting in mscong.exe from 4 or 2
processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory
reset to restore the original settings.
v
vi Processor conguration setting (select models only)
Table of contents
1 Welcome ....................................................................................................................................................... 1
Finding information ............................................................................................................................................... 2
2 Components .................................................................................................................................................. 4
Locating hardware ................................................................................................................................................. 4
Locating software .................................................................................................................................................. 4
Right ....................................................................................................................................................................... 5
Left ......................................................................................................................................................................... 7
Display .................................................................................................................................................................... 8
Top ........................................................................................................................................................................ 10
TouchPad ........................................................................................................................................... 10
Lights ................................................................................................................................................. 11
Buttons, speakers, and ngerprint reader ........................................................................................ 12
Keys ................................................................................................................................................... 14
Using the hot keys ............................................................................................................................. 14
Bottom ................................................................................................................................................................. 16
Labels ................................................................................................................................................................... 17
Inserting a SIM card (select products only) ......................................................................................................... 18
3 Network connections ................................................................................................................................... 19
Connecting to a wireless network ....................................................................................................................... 19
Using the wireless controls ............................................................................................................... 19
Wireless button ............................................................................................................... 19
Operating system controls ............................................................................................. 19
Connecting to a WLAN ....................................................................................................................... 20
Using HP Mobile Broadband (select products only) .......................................................................... 20
Using HP Mobile Connect (select products only) .............................................................................. 21
Using GPS (select products only) ...................................................................................................... 21
Using Bluetooth wireless devices (select products only) ................................................................. 21
Connecting to a wired network ............................................................................................................................ 21
Connecting to a local area network (LAN) (select products only) .................................................... 21
Using a modem (select products only) ............................................................................................. 22
Connecting a modem cable ............................................................................................. 22
Connecting a country- or region-specic modem cable adapter .................................. 22
vii
4 Screen navigation ........................................................................................................................................ 24
Using the TouchPad and touch screen gestures ................................................................................................. 24
Turning the TouchPad o and on ...................................................................................................... 24
Tap ..................................................................................................................................................... 24
Two-nger pinch zoom ..................................................................................................................... 25
Two-nger scroll (TouchPad only) .................................................................................................... 25
Two-nger tap (TouchPad only) ........................................................................................................ 25
One-nger slide (touch screen only) ................................................................................................. 26
5 Entertainment features ............................................................................................................................... 27
Using a webcam (select products only) ............................................................................................................... 27
Using audio .......................................................................................................................................................... 27
Connecting speakers ......................................................................................................................... 27
Connecting headsets ......................................................................................................................... 27
Using sound settings ......................................................................................................................... 27
Using video .......................................................................................................................................................... 28
Connecting video devices by using a VGA (via optional docking device or expansion port
device) cable (select products only) .................................................................................................. 28
Discovering and connecting wired displays using MultiStream Transport ...................................... 29
Connect displays to computers with AMD or Nvidia graphics (with an optional hub) ... 29
Connect displays to computers with Intel graphics (with an optional hub) ................... 30
Connect displays to computers with Intel graphics (with a built-in hub) ...................... 30
Discovering and connecting to Miracast-compatible wireless displays (select products only) ...... 31
Using optional external devices .......................................................................................................................... 31
Using optional external drives .......................................................................................................... 31
Using the docking connector ............................................................................................................. 31
6 Power management ..................................................................................................................................... 34
Shutting down (turning o) the computer .......................................................................................................... 34
Setting power options ......................................................................................................................................... 34
Using power-saving states ................................................................................................................ 34
Initiating and exiting Sleep ............................................................................................. 35
Enabling and exiting user-initiated Hibernation (select products only) ........................ 35
Using the power meter and power settings ................................................................... 35
Setting password protection on wakeup ........................................................................ 36
Using battery power .......................................................................................................................... 36
Finding additional battery information .......................................................................... 36
Using HP Battery Check .................................................................................................. 37
Displaying the remaining battery charge ....................................................................... 37
Maximizing battery discharge time ................................................................................ 37
Managing low battery levels ........................................................................................... 37
viii
Identifying low battery levels ...................................................................... 37
Resolving a low battery level ....................................................................... 38
Conserving battery power .............................................................................................. 38
Disposing of a battery ..................................................................................................... 38
Replacing a battery ......................................................................................................... 38
Using external AC power ................................................................................................................... 38
7 Security ...................................................................................................................................................... 40
Protecting the computer ..................................................................................................................................... 40
Using passwords .................................................................................................................................................. 41
Setting passwords in Windows ......................................................................................................... 41
Setting passwords in Computer Setup ............................................................................................. 42
Managing a BIOS administrator password ........................................................................................ 42
Entering a BIOS administrator password ....................................................................... 43
Managing a Computer Setup DriveLock password (select products only) ....................................... 44
Setting a DriveLock password ........................................................................................ 44
Enabling DriveLock (select products only) ..................................................................... 45
Disabling DriveLock (select products only) .................................................................... 45
Entering a DriveLock password (select products only) .................................................. 46
Changing a DriveLock password (select products only) ................................................. 46
Using Computer Setup Automatic DriveLock (select products only) ................................................ 46
Entering an Automatic DriveLock password (select products only) .............................. 46
Removing Automatic DriveLock protection (select products only) ............................... 47
Using antivirus software ...................................................................................................................................... 47
Using rewall software ........................................................................................................................................ 47
Installing critical security updates ...................................................................................................................... 48
Using HP Client Security (select products only) .................................................................................................. 48
Using HP Touchpoint Manager (select products only) ........................................................................................ 48
Installing an optional security cable (select products only) ............................................................................... 48
Using a ngerprint reader (select products only) ............................................................................................... 49
Locating the ngerprint reader ......................................................................................................... 49
8 Maintenance ............................................................................................................................................... 50
Improving performance ....................................................................................................................................... 50
Using Disk Defragmenter .................................................................................................................. 50
Using Disk Cleanup ............................................................................................................................ 50
Using HP 3D DriveGuard (select products only) ................................................................................ 50
Identifying HP 3D DriveGuard status .............................................................................. 51
Updating programs and drivers .......................................................................................................................... 51
Cleaning your computer ...................................................................................................................................... 51
Cleaning procedures .......................................................................................................................... 51
ix
Cleaning the display ........................................................................................................ 52
Cleaning the sides or cover ............................................................................................. 52
Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 52
Traveling with or shipping your computer .......................................................................................................... 52
9 Backup and recovery .................................................................................................................................... 54
Creating recovery media and backups ................................................................................................................ 54
Creating HP Recovery media (select products only) ......................................................................... 54
Using Windows tools ........................................................................................................................................... 55
Restore and recovery ........................................................................................................................................... 56
Recovering using HP Recovery Manager ........................................................................................... 56
What you need to know before you get started ............................................................. 56
Using the HP Recovery partition (select products only) ................................................. 57
Using HP Recovery media to recover .............................................................................. 57
Changing the computer boot order ................................................................................ 58
Removing the HP Recovery partition (select products only) ......................................... 59
10 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 60
Using Computer Setup ......................................................................................................................................... 60
Starting Computer Setup .................................................................................................................. 60
Navigating and selecting in Computer Setup ................................................................................... 60
Restoring factory settings in Computer Setup ................................................................................. 61
Updating the BIOS ............................................................................................................................. 62
Determining the BIOS version ......................................................................................... 62
Downloading a BIOS update ........................................................................................... 62
Changing the boot order using the f9 prompt .................................................................................. 63
TPM BIOS settings (select products only) ........................................................................................................... 63
Using HP Sure Start (select products only) ......................................................................................................... 64
11 HP PC Hardware Diagnostics (UEFI) .............................................................................................................. 65
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 65
12 Specications ............................................................................................................................................ 67
Input power .......................................................................................................................................................... 67
Operating environment ....................................................................................................................................... 67
13 Electrostatic Discharge .............................................................................................................................. 68
14 Accessibility .............................................................................................................................................. 69
Supported assistive technologies ....................................................................................................................... 69
x
SIM card
inserting 18
SIM slot, plug identifying 5
Sleep
exiting 35
initiating 35
slots
security cable 7
SIM 5
smart card 7
smart card
slot 7
software
antivirus 47
critical updates 48
Disk Cleanup 50
Disk Defragmenter 50
rewall 47
HP 3D DriveGuard 50
sound settings, using 27
speaker grill, identifying 12
speakers
connecting 27
supported discs, recovery 55
Sure Start
using 64
switch, power 34
system recovery 56
system restore point
creating 55
system restore point, creating 54
T
tap TouchPad and touch screen
gesture 24
touch screen gestures
one-nger slide 26
TouchPad
buttons 10
using 24
TouchPad and touch screen gestures
tap 24
two-nger pinch zoom 25
TouchPad gestures
two-nger scroll 25
two-nger tap 25
TouchPad light, identifying 11
TouchPad zone
identifying 10
TPM settings 63
traveling with the computer 17, 52
turning o the computer 34
two-nger pinch zoom TouchPad and
touch screen gesture 25
two-nger scroll TouchPad gesture
25
two-nger tap TouchPad gesture 25
U
unresponsive system 34
updating programs and drivers 51
USB 3.0 charging (powered),
identifying 7
USB 3.0 port 5
USB legacy support 60
USB ports, identifying 5
user password 41
using
external AC power 38
power-saving states 34
using sound settings 27
using the TouchPad 24
V
vents, identifying 7, 16
VGA port, connecting 28
video 28
W
webcam 8
using 27
webcam light, identifying 8
webcam, identifying 8
Windows
system restore point 54, 55
Windows application key,
identifying 14
Windows key, identifying 14
Windows tools
using 55
wireless antennas, identifying 8
wireless button 19
wireless certication label 17
wireless controls
button 19
operating system 19
wireless key 19
wireless light 11, 19
wireless network (WLAN)
connecting 20
corporate WLAN connection 20
functional range 20
public WLAN connection 20
WLAN antennas, identifying 8
WLAN device 17
WLAN label 17
writable media 34
WWAN antennas, identifying 8
WWAN device 19, 20
72 Index
84


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