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Helpdesk en probleemoplossing
Beheer van helpdesktickets
Probleemoplossing op afstand
Oplossing van problemen op afstand
Herstel client na noodsituatie
Software- en taakbeheer
Doorlopend clientbeheer
Distributie van HP-systeemsoftware
"Self-healing" van applicaties (het vermogen om bepaalde problemen met applicaties te
herkennen en te herstellen)
De software van Altiris Solutions biedt gebruiksvriendelijke functies voor softwaredistributie. HP Client
Manager voor Altiris ondersteunt communicatie met de software van Altiris Solutions, die kan worden
gebruikt voor de implementatie van nieuwe hardware of persoonlijkheidsmigratie naar een nieuw
besturingssysteem met behulp van gebruiksvriendelijke wizards. HP Client Manager voor Altiris kan
worden gedownload van de website van HP.
Als de software van Altiris Solutions wordt gebruikt in combinatie met HP System Software Manager of
HP Client Manager voor Altiris, kunnen beheerders tevens het systeem-BIOS en de
apparaatstuurprogramma's bijwerken vanaf een centrale console.
168 Hoofdstuk 15 Beheer en afdrukken
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