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15 Maintenance
It is important to perform regular maintenance to keep your device in optimal condition. This chapter provides
instructions for updating the operating system and apps, steps to clean the device, and tips for shipping the
device.
Displaying system information
HP Device Hub provides a quick path to the device summary information such as the operating system
version, the amount of available storage space, the product model number, and the mobile IMEI number.
To access HP Device Hub:
1. Swipe up from the middle of the Start screen.
2.
Tap HP Device Hub.
Updating the operating system and apps
HP recommends that you update your operating system and apps on a regular basis. Updates can resolve
issues and bring new features and options to your device.
Go to http://www.hp.com/support to check for the latest product information and user guides.
Updating the operating system
NOTE: Before updating, connect your device to AC power or make sure your device is fully charged.
1.
Swipe up from the middle of the Start screen, and then tap HP Device Hub.
2. Tap Update to the latest OS, and then follow the on-screen instructions to check for updates.
Updating apps
1. Tap Store on the Start screen.
2.
Tap , and then tap Downloads and updates.
3. Tap Check for updates, and then follow the on-screen instructions.
Diagnostics
The HP Mobile Hardware Diagnostic app provides a way to test the hardware components and memory on
your device to verify they are functioning properly. Alerts providing recovery information are displayed for
any disabled item. Follow the alert details to resolve any issues.
46 Chapter 15 Maintenance
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