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Using HP Client Security (select products only) .................................................................................................. 55
Using HP Device as a Service (select products only) ........................................................................................... 55
Using an optional security cable (select products only) ..................................................................................... 55
Using a ngerprint reader (select products only) ............................................................................................... 55
Locating the ngerprint reader ......................................................................................................... 56
8 Maintenance ............................................................................................................................................... 57
Improving performance ....................................................................................................................................... 57
Using Disk Defragmenter .................................................................................................................. 57
Using Disk Cleanup ............................................................................................................................ 57
Using HP 3D DriveGuard (select products only) ................................................................................ 58
Identifying HP 3D DriveGuard status .............................................................................. 58
Updating programs and drivers .......................................................................................................................... 58
Cleaning your computer ...................................................................................................................................... 58
Cleaning procedures .......................................................................................................................... 59
Cleaning the display ........................................................................................................ 59
Cleaning the sides or cover ............................................................................................. 59
Cleaning the touchpad, keyboard, or mouse (select products only) ............................. 59
Traveling with or shipping your computer .......................................................................................................... 59
9 Backing up, restoring, and recovering ........................................................................................................... 61
Backing up information and creating recovery media ........................................................................................ 61
Using Windows tools ......................................................................................................................... 61
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 61
Restoring and recovery ........................................................................................................................................ 62
Restoring, resetting, and refreshing using Windows tools .............................................................. 62
Recovering using HP Recovery media ............................................................................................... 62
Changing the computer boot order ................................................................................................... 62
Using HP Sure Recover (select products only) .................................................................................. 63
10 Computer Setup (BIOS), TPM, and HP Sure Start ........................................................................................... 64
Using Computer Setup ......................................................................................................................................... 64
Starting Computer Setup .................................................................................................................. 64
Navigating and selecting in Computer Setup ................................................................................... 64
Restoring factory settings in Computer Setup ................................................................................. 64
Updating the BIOS ............................................................................................................................. 65
Determining the BIOS version ......................................................................................... 65
Downloading a BIOS update ........................................................................................... 65
Changing the boot order using the f9 prompt .................................................................................. 66
TPM BIOS settings (select products only) ........................................................................................................... 66
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