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Troubleshooting
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User’s Guide
TROUBLESHOOTING
Common Problems & Solutions
PROBLEMS TRY THESE SOLUTIONS
NO POWER
Make sure the power cord is inserted fully into the power cord
socket.
Make sure the power cord is inserted fully into the power outlet.
Toggle the power switch to the position “1”.
Wait two minutes after the projector is turned off before turning
the projector back on.
NO PICTURE
Check for the proper input source.
Ensure all cables are connected properly.
Adjust the brightness and contrast.
Remove the lens cap.
TRAPEZOID
IMAGE ON
THE SCREEN
Reposition the unit to improve its angle on the screen.
•Use the Keystone correction key on the control panel of the
projector or the remote control unit.
POOR COLOR
In the menu system, set the picture mode according to the type of
image you are displaying: computer data presentation or video
image.
Adjust brightness, contrast, or saturation.
BLURRED
IMAGE
•Press Auto Sync on the control panel of the projector or the
remote control unit to get better picture quality.
Adjust the focus.
Reposition the unit to improve its projection angle.
Ensure the distance between the unit and screen is within the
adjustment range of the lens.
REMOTE
CONTROL
DOES NOT
WORK
Replace the batteries with new ones.
Make sure there is no obstacle between the remote control and
the projector.
Stand within 6 meters (19.5 feet) of the projector.
Make sure nothing is blocking the front and rear receivers.
If you are using a remote control with mouse and page up/ down
functions, make sure you have a USB connection between the
projector and computer. Certain computer models may not be
compatible with the mouse and page up/ down functions of the
projector -- try using a different computer.
USB
CONNECTION
DOES NOT
WORK
The remote control shipped with the projector does not include
any features that use a USB connection.
A USB connection supports only certain remote control features.
See the remote control section of this table.
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