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HP DESKJET970C Manual

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70
Limited Warranty Statement
HP Product Duration of Limited Warranty
Software 90 Days
Ink cartridges 90 Days
Printer 1 Year
A. Extent of Limited Warranty
1. Hewlett-Packard (HP) warrants to the end-user
customer that the HP products specified above will be
free from defects in materials and workmanship for the
duration specified above, which duration begins on the
date of purchase by the customer. Customer is
responsible for maintaining proof of date of purchase.
2. For software products, HP’s limited warranty applies
only to a failure to execute programming instructions.
HP does not warrant that the operation of any product
will be uninterrupted or error free.
3. HP’s limited warranty covers only those defects which
arise as a result of normal use of the product, and do
not apply to any:
a. Improper or inadequate maintenance or modification;
b. Software, interfacing, media, parts, or supplies not
provided or supported by HP; or
c. Operation outside the product’s specifications.
4. For HP printer products, the use of a non-HP ink
cartridge or a refilled ink cartridge does not affect
either the warranty to the customer or any HP support
contract with the customer. However, if printer failure or
damage is attributable to the use of a non-HP or
refilled ink cartridge, HP will charge its standard time
and materials charges to service the printer for the
particular failure or damage.
5. If HP receives, during the applicable warranty period,
notice of a defect in any software, media, or ink
cartridge product which is covered by HP’s warranty, HP
shall replace the defective product. If HP receives,
during the applicable warranty period, notice of a
defect in any hardware product which is covered by
HP’s warranty, HP shall either repair or replace the
defective product, at HP’s option.
6. If HP is unable to repair or replace, as applicable, a
defective product which is covered by HP’s warranty,
HP shall, within a reasonable time after being notified
of the defect, refund the purchase price for the product.
7. HP shall have no obligation to repair, replace, or
refund until the customer returns the defective product
to HP.
8. Any replacement product may be either new or like-
new, provided that it has functionality at least equal to
that of the product being replaced.
9. HP’s limited warranty is valid in any country where the
covered HP product is distributed by HP except for the
Middle-East, Africa, Argentina, Brazil, Mexico,
Venezuela, and France’s “Departements D’Outre-Mer”;
for those excepted areas, the warranty is valid only in
the country of purchase. Contracts for additional
warranty services, such as on-site service, may be
available from any authorized HP service facility where
the product is distributed by HP or by an authorized
importer.
B. Limitations of Warranty
1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER
HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY
OTHER WARRANTY OR CONDITION OF ANY KIND,
WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO
THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM
THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND
FITNESS FOR A PARTICULAR PURPOSE.
C. Limitations of Liability
1. To the extent allowed by local law, the remedies
provided in this Warranty Statement are the customer’s
sole and exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT
FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN
THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP
OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, WHETHER BASED ON
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY
AND WHETHER ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
D. Local Law
1. This Warranty Statement gives the customer specific
legal rights. The customer may also have other rights
which vary from state to state in the United States, from
province to province in Canada, and from country to
country elsewhere in the world.
2. To the extent that this Warranty Statement is
inconsistent with local law, this Warranty Statement
shall be deemed modified to be consistent with such
local law. Under such local law, certain disclaimers and
limitations of this Warranty Statement may not apply
to the customer. For example, some states in the United
States, as well as some governments outside the United
States (including provinces in Canada), may:
a. Preclude the disclaimers and limitations in this War-
ranty Statement from limiting the statutory rights of a
consumer (e.g., the United Kingdom);
b. Otherwise restrict the ability of a manufacturer to
enforce such disclaimers or limitations; or
c. Grant the customer additional warranty rights, specify
the duration of implied warranties which the manufac-
turer cannot disclaim, or not allow limitations on the
duration of implied warranties.
3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND
NEW ZEALAND, THE TERMS IN THIS WARRANTY
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR
MODIFY, AND ARE IN ADDITION TO, THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP
PRODUCTS TO SUCH CUSTOMERS.
HP Year 2000 Warranty
Subject to all of the terms and limitations of the HP Limited
Warranty Statement stated above, HP warrants that this HP
Product will be able to accurately process date data
(including, but not limited to, calculating, comparing, and
sequencing) from, into, and between the twentieth and
twenty-first centuries, and the years 1999 and 2000,
including leap year calculations, when used in accordance
with the Product documentation provided by HP (including
any instructions for installing patches or upgrades),
provided that all other products (e.g. hardware, software,
firmware) used in combination with such HP Product(s)
properly exchange date data with it. The duration of the
Year 2000 warranty extends through January 31, 2001.
970C.book Page 70 Tuesday, February 1, 2000 11:31 PM
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