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Problemen met kopiëren oplossen.........................................................................................132
Er gebeurt niets wanneer ik probeer te kopiëren..............................................................132
Delen van het origineel ontbreken of zijn afgesneden......................................................134
De afdruk is leeg...............................................................................................................135
Een kopie zonder rand vertoont witruimte langs de randen.............................................136
Problemen met scannen oplossen.........................................................................................137
Het scannen mislukt.........................................................................................................137
Tekst is onjuist of weggevallen.........................................................................................140
Fouten....................................................................................................................................141
Knipperende lichtjes.........................................................................................................141
Productberichten..............................................................................................................145
Mechanismefout.........................................................................................................146
Scanfouten.................................................................................................................147
Er kan niet worden afgedrukt......................................................................................162
Mogelijk is het apparaat niet goed geïnstalleerd........................................................168
Kan apparaat niet vinden............................................................................................172
Het apparaat kan geen beschikbare scanbestemmingen vinden...............................176
Er is een fout opgetreden tijds de communicatie met het apparaat...........................179
Bestanden........................................................................................................................184
Ondersteunde bestandstypen voor de HP All-in-One................................................184
Gebruikersfouten..............................................................................................................185
Kan niet bijsnijden......................................................................................................185
Papier...............................................................................................................................186
Papier is op.................................................................................................................187
Voeding en verbindingen..................................................................................................192
Communicatietest mislukt...........................................................................................192
Tweerichtingscommunicatie verbroken......................................................................193
Printcartridges...................................................................................................................194
De wagen met printcartridges is vastgelopen.............................................................197
Uitlijning nodig of uitlijning is mislukt..........................................................................202
Printcartridge verdwenen of niet gedetecteerd...........................................................204
De printcartridges zijn niet compatibel........................................................................208
Probleem met printcartridge.......................................................................................211
13 Garantie en ondersteuning van HP
Garantie..................................................................................................................................219
Garantie-informatie printcartridge...........................................................................................219
Wat te doen bij problemen......................................................................................................219
Voordat u de klantenondersteuning van HP belt....................................................................220
Telefonische ondersteuning van HP.......................................................................................221
Periode voor telefonische ondersteuning.........................................................................221
Telefonisch contact opnemen...........................................................................................221
Na de periode van telefonische ondersteuning................................................................221
Extra garantieopties................................................................................................................221
HP Quick Exchange Service (Japan).....................................................................................222
HP Korea customer support...................................................................................................222
Het apparaat gereedmaken voor verzending.........................................................................223
Het apparaat inpakken...........................................................................................................223
14 Technische informatie
Specificaties...........................................................................................................................225
4
Inhoudsopgave
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