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Aan-
lampje
Doorgaan
-lampje
Lampje
Printcartri
dge
controler
en
Papiers
oortlam
pjes
Beschrijving Oplossing
Neem contact op met
HP-ondersteuning als
het probleem zich
blijft voordoen.
Knippert Knippert Knippert Beide
knippe-
ren
Er is een fatale fout
opgetreden op de
HP All-in-One.
1. Schakel de
HP All-in-One uit.
2. Koppel het
netsnoer los.
3. Wacht een minuut
en
sluit vervolgens
het netsnoer
weer aan.
4. Schakel de
HP All-in-One
weer in.
Neem contact op met
HP-ondersteuning als
het probleem zich
blijft voordoen.
Apparaatberichten
Hieronder vindt u een lijst met foutberichten die worden weergegeven bij problemen met
het apparaat:
Verkeerde firmwareversie
Mechanismefout
Geheugen is vol
Scannerdefect
Verkeerde firmwareversie
Oorzaak: Het versienummer van de HP All-in-One-firmware komt niet overeen met
het versienummer van de software.
Oplossing: Voor ondersteuning en informatie over de garantie kunt u naar de
website van HP gaan op
www.hp.com/support. Kies wanneer hierom wordt gevraagd
uw land/regio en klik vervolgens op Contact HP (Neem contact op met HP-
ondersteuning) als u contact wilt opnemen met de technische ondersteuning.
Mechanismefout
Oorzaak: Het papier in de HP All-in-One is vastgelopen.
Hoofdstuk 12
(vervolg)
124 Probleemoplossing
Probleemoplossing
126


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