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Oplossing 3: controleer de Digital Imaging Monitor
Oplossing: Controleer of de Digital Imaging Monitor wordt uitgevoerd.
Controleren of de Digital Imaging Monitor wordt uitgevoerd
1. Zoek het pictogram van Digital Imaging Monitor in de taakbalk rechtsonder in
het scherm, in de buurt van de klok.
2. Start de computer opnieuw op als de pictogram Digital Imaging Monitor er niet
staat.
3. Probeer nogmaals te scannen nadat de computer opnieuw is opgestart.
Oorzaak: De Digital Imaging Monitor werd niet uitgevoerd.
Als het probleem hiermee niet verholpen is, probeert u de volgende oplossing.
Oplossing 4: controleer de apparaatstatus
Oplossing: Controleer de apparaatstatus in HP Solution Center.
De status van het apparaat controleren
1. Klik op de taakbalk van Windows achtereenvolgens op Start, Programma's of
Alle programma's, HP, HP Solution Center.
2. Controleer dat het product wordt vermeld in de omgeving Apparaat selecteren
of dat het juiste tabblad is geselecteerd.
3. Klik op Status.
Als het apparaat juist werkt, verschijnt een bericht waarin staat dat uw apparaat
klaar is.
Hoofdstuk 12
148 Probleemoplossing
Probleemoplossing
151


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