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11 Problemen oplossen
Foutberichten............................................................................................................................66
Foutberichten i.v.m. printcartridge......................................................................................66
Overige foutberichten.........................................................................................................67
Installatieproblemen.................................................................................................................67
Aan/uit-lampje brandt of knippert..............................................................................................70
Wat het knipperende lampje betekent................................................................................70
Als een foutbericht verschijnt..............................................................................................70
Als geen foutbericht verschijnt............................................................................................70
De printer drukt niet af..............................................................................................................71
Controleer het volgende.....................................................................................................71
De printerkabelaansluiting controleren...............................................................................71
Printer is opgehouden met afdrukken.................................................................................73
Als de printer nog steeds niet afdrukt.................................................................................73
Documenten worden langzaam afgedrukt................................................................................73
Problemen met printcartridges.................................................................................................74
Papierproblemen......................................................................................................................77
Papierstoring.......................................................................................................................78
Bericht dat het papier op is.................................................................................................79
De printer drukt meerdere vellen tegelijk af........................................................................80
Foto's worden niet juist afgedrukt.............................................................................................80
De papierlade controleren..................................................................................................80
De printereigenschappen controleren................................................................................80
Problemen met het afdrukken van documenten zonder rand...................................................81
Richtlijnen voor het afdrukken zonder rand........................................................................81
Afbeelding wordt onder een hoek afgedrukt.......................................................................81
Vervaging treedt op aan de randen van een foto...............................................................82
Foto heeft een ongewenste rand........................................................................................82
Voor klein fotopapier.....................................................................................................82
Voor klein fotopapier met een afscheurrand.................................................................83
De afdrukkwaliteit is slecht.......................................................................................................84
Het document is verkeerd afgedrukt.........................................................................................86
Tekst en afbeeldingen zijn niet uitgelijnd............................................................................86
Document wordt scheef of niet in het midden van de pagina afgedrukt.............................86
Delen van het document ontbreken of staan op de verkeerde plaats................................86
Envelop wordt onder een hoek afgedrukt...........................................................................87
Nieuwe afdrukinstellingen zijn niet zichtbaar in het document ..........................................87
Als zich problemen blijven voordoen........................................................................................88
A HP Ondersteuning
Garantie-informatie inktcartridge..............................................................................................89
Wat te doen bij problemen........................................................................................................89
Telefonische ondersteuning van HP.........................................................................................90
Periode voor telefonische ondersteuning...........................................................................90
Telefonisch contact opnemen.............................................................................................90
Buiten de periode van telefonische ondersteuning.............................................................90
B Benodigdheden bestellen
Papier of andere media bestellen.............................................................................................91
Printcartridges bestellen...........................................................................................................91
Overige benodigdheden bestellen............................................................................................92
Inhoudsopgave
3
Inhoudsopgave
6


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