5-5 ENWW
When printing on photo paper and transparency film:
Ensure that the paper is inserted print-side down when loaded from the front manual feed
tray or main paper tray.
Ensure that the paper is inserted print-side up when loaded from the rear manual feed.
Use only HP Inkjet Transparency Films listed under “HP supplies and accessories.”
Ink is smearing onto white (blank) areas
The printout needs time to dry.
When printing documents that use a lot of ink, you must allow the document more time to
dry before handling it. This is especially true for transparencies. Check immediately after
printing whether smearing occurs in the printout. You can increase the amount of dry time
in the printer driver.
Some types of paper do not accept ink well, which causes the ink to dry more slowly and
results in smearing. For information on recommended media, see “Printing and loading
media.”
The page is wrinkling with too much ink.
Color documents with rich, blended colors can use excess ink, which wrinkles the page
during printing and causes smearing. Try using the Normal or Fast Print Quality setting to
reduce ink, or use HP Premium Paper designed for inkjet printing of vivid color
documents.
Check for excess ink buildup on the print cartridge.
An ink buildup problem can be solved by cleaning the cartridges. See “Cleaning the print
cartridges” for instructions.
Ink is not filling the text or graphics completely
Check the print cartridges:
• The print cartridge might be low or out of ink. Check the printer LEDs to make sure they
are not on (see “Printer lights blink” and “Print cartridge problem” for more information).
Replace any low or empty print cartridges, then try to print again. See “Replacing the
print cartridges” for instructions.
• Whenever print quality noticeably decreases it is a good idea to clean them. See
“Cleaning the print cartridges” for instructions.
• If the print cartridges have poor contact, try removing and then reinstalling the print
cartridges, making sure to snap them firmly into place. See “Replacing the print
cartridges” for instructions.
Check the paper type.
Some paper types are not suitable for use with your HP printer. For information on
recommended media, see “Printing and loading media.”
If none of the above solutions worked, try printing using Best mode.
Text is jagged at the edges (not smooth)
Check the type of font chosen.
Some software programs offer custom fonts that have jagged edges when enlarged or
printed. By using TrueType fonts you can ensure that the printer is able to print smooth
fonts. When selecting a font, look for the TrueType icon.
