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Using the Toolbox
The Toolbox provides status and maintenance information about your printer. It also gives you
step-by-step guidance for basic printing tasks and provides help for solving printer problems.
You can also access online resources for your printer.
After installing your printer software, you can open the Toolbox by clicking Start, pointing to
Programs, hp deskjet 9300 series, and then clicking hp deskjet 9300 series Toolbox.
Printer Status tab
The Printer Status tab displays ink level information for each cartridge in 10 percent
increments, as well as printer status.
The printer selection drop-down list lets you select the printer you want to use with the Toolbox
utilities. It lists printers that are compatible with the Toolbox. The status window displays
messages related to current printer status, such as Printing job, Access cover open, and Print
cartridge empty.
Click the Preferences button to select which Toolbox messages to appear for all printers that
need to be monitored and maintained. When there is a status error or warning message
displayed on the computer screen, you can click the printer icon to invoke the help file to
display detailed information about the error status.
Information tab
The Information tab lets you register the printer and display printer hardware information. It
also provides access to online troubleshooting through hp instant support, as well as
information about your printer usage, using the printer, troubleshooting, and contacting HP.
The Toolbox is available for Windows only. For Macintosh, see “Using the HP Inkjet Utility
(Macintosh).”
Click this button... To...
myPrintMileage Access the myPrintMileage website and your printer usage
information, which includes printer usage patterns (ink and media
use).
Printer Hardware Display detailed printer information such as model, firmware version,
and service ID.
hp instant support Access the hp instant support website for support services and
troubleshooting tips.
Register Your Printer Register the printer online.
How Do I... View a list of common printer tasks and help on common maintenance
tasks.
Troubleshooting View a list of printing problems with step-by-step instructions to help
solve them.
Contact HP Obtain information on how to contact HP.
Order Supplies Purchase printing supplies, such as print cartridges, online. You must
have Internet access to perform this operation.
Supplies Information View information on HP supplies and also ordering information.
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