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Use the What's This? help to learn about the features that you see in the Printer
Properties dialog box.
9.7 Banners are not printing correctly
Check the paper tray
Unfold and refold the paper when several sheets feed into the printer at one
time.
Confirm that the unattached edge of the banner paper stack is on top and
pointing into the printer.
Verify that the correct paper for banner printing is in use.
Check the printer properties
Open the Printer Properties dialog box and verify the following settings:
Tab Setting
Paper/Quality
Size is : The appropriate banner size
Type is : HP Banner Paper
Check the software
Verify that the software program that you are using prints banners. Not all
software programs print banners.
If gaps appear at the ends of the sheets, verify that the printer software is
operating correctly.
9.8 Borderless printing problems
When printing borderless photos or documents, follow these guidelines:
Verify that the paper size that is specified in the Paper size drop-down list on
the Printing Shortcuts tab matches the size of the paper loaded in the In tray.
Select the appropriate paper type in the Paper type drop-down list on the
Printing Shortcuts tab.
If printing in grayscale, select High quality under Print in grayscale on the
Color tab.
Do not print borderless documents in ink-backup mode. Always have two print
cartridges installed in the printer.
HP Deskjet 6500 series printers
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