Document prints slowly
Multiple software programs are open
The computer resources are insufficient for the printer to print at its optimum speed.
To increase printer speed, close all unnecessary software programs when printing.
Complex documents, graphics, or photos are printing
Documents containing graphics or photos print more slowly than text documents.
Best or maximum dpi print mode is selected
The printer prints more slowly when Best or maximum dpi is selected as the print
quality. To increase the printer speed, select a different print quality mode.
Printer is in ink-backup mode
The printer might print more slowly if it is in ink-backup mode.
To increase the print speed, use two print cartridges in the printer.
Printer software is outdated
Outdated printer software might be installed.
For information about updating the printer software, see the software update page.
Computer does not meet system requirements
If your computer does not have enough RAM or a large amount of free space on the
hard drive, the printer processing time will be longer.
1. Verify that the computer hard disk space, RAM, and processor speed meet the
system requirements.
The system requirements are listed in the reference guide that came with the
printer.
2. Make space available on the hard drive by deleting unwanted files.
If you continue to have problems
If you continue to have problems after investigating the troubleshooting topics, shut
down your computer and then restart it.
If you still have questions after restarting your computer, visit HP Technical Support at
www.hp.com/support.
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