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Solve paper-feed problems
What kind of problem are you having?
Paper is not picked up from the input tray
Make sure paper is loaded in the input tray. For more information, see Load media on page 10.
Adjust the paper-width guide in the input tray to t snugly against all paper. Make sure the paper-
width guide does not bend the paper in the input tray.
Make sure paper in the input tray is not curled. Uncurl paper by bending it in the opposite direction
of the curl.
Pages are skewing
Make sure the paper is loaded in the far-right side of the input tray and the paper-width guide is t
against the left side of the paper.
Load paper into the printer only when it is not printing.
Multiple pages are being picked up
Adjust the paper-width guide in the input tray to t snugly against all paper. Make sure the paper-
width guide does not bend the paper in the input tray.
Make sure the input tray is not overloaded with paper.
Make sure the pieces of the loaded paper are not sticking together.
Use HP paper for optimum performance and eiciency.
ENWW Jams and paper-feed issues 73
77


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